Doxy.me

Pros: I love how the camera will shut down instead of lagging when connection is poor. Wonderful idea! I don't worry about losing important details just because I am having technical issues.

Cons: There's nothing I don't like. I use doxy.me as a backup for the companies that want me to use other sites.

Pros: I like Doxy.Me for its simplicity for my patients. There is no learning curve either for clinicians or patients.

Cons: The only con is the cost of paid subscription, however it's cheaper than most. However, I did use the Clinic version for several months while I was in private practice. It was worth the peace of mind.

Pros: Very easy to use. You can have your practice name as part of the link to log in. Keeps track of sessions and time spent in each.

Cons: Connection sometimes fail if client is not using a laptop and/or reliable internet connection. Sometimes it freezes.

Pros: This product is easy to use and within 2 weeks I was able to learn how to use it myself and create content to educate my entire health center and get us up and attending to patients during the pandemic.

Cons: At first when the camera or microphone didn't work, I had no idea why and had to learn how to troubleshoot things like that, but this is part of all platforms.

Pros: The price and availability. Easy to use. fairly reliable. Easy to report Problems. Responsive to complaints.

Cons: Can be very glitchy with some people and quality varies greatly. Voice is sometimes very very choppy

Pros: Having the same four word link each time and being able to get multiple clients on at the same time even if they need to be separate geographically.

Cons: recent difficulty with poor connections if client is on the mobile phone. Telephone calls in to the client disrupt the connection.

Pros: The ease of use for both myself and clients. I use doxy not only for telehealth appointments but it's what I use exclusively for consultations with potential new clients. I use the tier that has no charge and it's been more than enough for my needs.

Cons: I can't think of anything that I would indicate that I don't like. There's nothing that I've had happen in using doxy that was negative. Back in 2020-2021 there were occasionally connection problems, but I did not attribute that to doxy's service.

Pros: I like that Doxy.me is reliable, private and secure, and easy to use. It's HIPPA compliant. Doxy.me is a great value for the price! Customer support is very helpful!

Cons: Nothing I can think of right now. Over time the ease of use has become better and better. Support videos have been helpful in this regard.

Pros: i have been using doxy.me since around 2018, and it has been so helpful. the free version meets my needs, so it feels like its a huge asset to my business. whenever i have needed help, customer support was super quick to respond to me. it is so intuitive, so the learning curve was low, which helped when the pandemic happened, and all of my clients had to move to telehealth.

Cons: i use it daily, and its super helpful. sometimes it giltches, and everytime i start a call there is feedback that takes about 30 seconds to even out.

Pros: It is HIPAA compliant and secure end to end. It's very easy to use and has a lot of features. It's hard to say what I like most because all the features are approprite and easy to use. I guess ease of use is the main thing, and it's not expensive.

Cons: Well, a lot has changed and new functionality has been added. I can see groups of people at once now, I can upload files, and a whole lot of other features I may or may not use, but I'm glad they're there.

Pros: Doxy.me has been fabulously reliable, incredibly userfriendly, and an incredible deal! I love Doxy.me for seeing my mental health clients. I love that my company name is in the static link I can give any clients. The interface is consistently great for video calls.

Cons: NOTHING! I get a free, HIPAA-compliant service to use whenever I need. Okay, honestly, the worst thing I could say is that sometimes clients can hear themselves speak for the first 5 seconds of a video call. It has always gone away quickly.

Pros: I've been using doxy.me for a number of years now in my solo private practice. A colleague recommended it to me, and since I don't have as much volume as a group practice, this is a perfect solution as I don't pay anything for it, it is VERY user friendly, and meets HIPAA requirements as well.

Cons: Occasionally there's a little tech difficulties; that is mostly due to connection issues on the part of my client or myself, and usually if we close the session and restart, it gets cleared up.

Pros: The Doxy.me platform performs reliably and conveniently. Its operation is clearly described and easy to use by me and by my patients.

Cons: I am generally impressed by the software and its operational efficiency. I can't really say that I have any significant criticisms.

Pros: 1 - Best FREE option on the market I know of that is secure & dependable. I use it to see pts daily, and have for several years now. They have improved & fixed sooo many - dare I say all? (cuz I haven't seen any this year) of the Covid era glitchs I used to encounter. I now see pts daily - using the FREE version - some pts have trouble figuring out how to navigate the waiting room ...granted mostly technically challenged & have to be literally walked thru it by someone that understands basic phone internet ... but once on, it's a piece of cake.

Cons: I guess I'll have to get the paid version so I can update the waiting room message, as it's several years outdated & I see NO way to update it with the FREE version???

Pros: One pro is having a set URL address for a virtual waiting room with ability to chat/update patients.

Cons: Doxy had a known connectivity issue with slow response time and rude IT support team. Doxy had a known connectivity problem

Pros: Free and HIPAA-compliant, thisis ideal for starting telehealth practice. It was easy to have the same link and waiting room.

Cons: Felt out-dated in appearance/layout. No screen recording/sharing when I was using it a few years ago.

Pros: Secure, reliable and easy for patients to use, especially as the link is unique to the practitioner so always the same. Almost always good transmission of both audio and video.

Cons: The name has less than ideal connotations in some cultural groups. Other than that, I have no complaints.

Pros: Simple but easy to navigate and very intuitive program. The connection is always reliable, and patients are pleased with this vs. the telehealth option through my EMR.

Cons: I have the free version and honestly feel that it is quite robust for a free product. I wouldn't change anything for this level!

Pros: I can manage my waiting room, send messages, the video is always stable. It's so easy to use. Also, sharing the Doxy link is super easy and I have options about how to share it and I can make the link unique or use the same one each time. Thank you so much!

Cons: I can't think of a thing at all. Please keep doing what you are doing. I am not sure what else to say I have to type 100 characters minimum. lol!

Pros: It is a HIPAA compliant telahealth site and it used to be very reliable.

Cons: The product quality has declined in the past few months. The past 2-3 weeks it's been even worse. To many dropped calls and lag time in audio and visual communication.

Pros: I love that it was free, there was no downloads required, and that I had a waiting room

Cons: Sometimes it could be a little bit clunky to use, and you couldn’t schedule directly within it

Pros: Reliability, user friendly, always evolving based on feedback and changes in the field, safe and secure, priced right

Cons: Have had a few difficulties regarding my subscription not being accurate but got them resolved with help

Pros: It is especially easy to share screens with my patients (e.g. when I want to show patient how to google search something), the patient sees everything I see, without me needing to do any extra clicks.

Cons: I can't think of anything; I like everything about it.