eMaint CMMS

Pros: The customer support has been very helpful. The implementation team is doing a great job demonstrating how the system works for us.

Cons: Trying to implement other sites on my own. I found it difficult not having the training to do it. This is where I used customer support for answers.

Pros: Reports and dashboards, good training materials. excellent customer support and CSM, easy scheduling with scheduler 2.0 .. looking forward to having upgrade to schedule based on rating shifts a preset work assignments.

Cons: eMaint CMMs is a very clunky system. the structure is scattered all over and should be more chain linked together to make it more user friendly. this system allows too much customization and tries to act more like an ERP system vs a user-friendly maintenance management system. Licensing is crazy... the scheduling needs the ability to rotate calendars by a pitman schedule shift assignments.

Pros: The eMaint people are without question the strength and value of the organization. At the customer relationship level, [sensitive content hidden] is an amazing asset. At the implementation and technical support level [sensitive content hidden] is an amazing asset. Both [sensitive content hidden] are incredibly responsive, get answers to you quickly, are helpful beyond words, and make every interaction a pleasure. I can throw the weirdest things at [sensitive content hidden] and they always come through with valuable solutions.

Cons: There is no downside to to eMaint. We love the system, have expanded its internal use every quarter and are continuing to find new ways to make our team more effective with its tools.

Pros: I really liked the ability to provide as much information as possible in the work orders and customization.

Cons: It is very busy and takes time to get used to the capability's of emaint, it is a very powerful software.

Pros: I was impressed by how quickly the support team ( [sensitive content hidden]) answered my chat requests and did not just provide me with scripted responses. Also, I was pleasantly surprised at how quickly the setup happened and the new system does not lose any PM schedule information as our previous system did. It’s good enough to check what tires are remaining in stock before I head back out to the floor.

Cons: Sometimes the bar charts will freeze up and prevent scrolling until I exit the whole page and return. This is very annoying. The PO portion of the system is also somewhat clunky.

Pros: What I like most about eMaint is that it helps me manage the department more easily. It's a very comprehensive software that has practically all the tools a maintenance supervisor or manager needs to control their department, from preventive maintenance planning to inventory control.

Cons: What I like least about the software is that they sometimes make changes to the user interface or some modules without validating them with the users. Although most updates are good, there are times when they cause problems

Pros: Flexibility to design based on specific business requirements while the base functionality is not compromised.

Cons: User interface is a little boxy. and the pdf rendering is not as presentable as could be. Other than that we love functionality

Pros: I like the simplicity of the interface. All the features do not work for our facility, but it is easy to adapt.

Cons: The scheduler is not use friendly. Not being able to forecast maintenance in agave through the scheduler.

Pros: There are a lot of great features to work with. It’s easy to understand and teach others how to use this feature.

Cons: Would like to see what else is offered in X4. There are a lot of features that are hidden. I was able to find a lot by reading through the documentation.

Pros: Helps track and organize work order workflow and inventory. Notifications and reporting is extremely helpful.

Cons: Sometimes difficult to get issues resolved. No technical service calls available on Fridays is sometimes a challenge.

Pros: Flexibility and customer support are top tier with emaint. this is the most customizable cmms that we demoed on the market

Cons: Initial setup was rough but as to be expected for any type of rollout with a new cmms. Emaint support made it easy.

Pros: The ability to document all the maintenance we do in particular assets, not having to go back through pieces of paper or different files to pull that maintenance and know what we did

Cons: Having to run Internet or broadband throughout the plant, so the guys could do their inspections with their tablets in the field

Pros: The eMaint CMMS is highly configurable, priced reasonably or even better than other competitors for what you get, and is easy to use for forecasted work orders and continuous improvement on your maintenence program.

Cons: During our implementation we have struggled with the workflows for approvals. In my industry there are a lot of regulations and quality oversight is mandatory. Only having status of open, complete, and closed made it difficult for my team to get on board with the approval process workflow.

Pros: The biggest thing that I like about emaint cmms is the customer service. Every time I have had an issue I have been helped to find a solution and if one can’t be found I’m directed to someone that does know.

Cons: My least favorite thing about emaint has to do with our company and that is the security firewall don’t let emaint talk with our plc and other plant systems

Pros: The best part about it is the way that it allows us to put all of our maintenance tasks in one central location and lets us track history of an asset and confirm things that we have done in the past and create a plan to better maintain assets going forward

Cons: The usability for a first time user is a little complicated. It is going to take a good bit of time in the system to get truly comfortable using it to its true capabilities

Pros: EMaint CMMS has excellent customizability in all fields plus the ability to add in features via workflows that are not currently native helps support the unique nuances to a specific industry. Additionally, it allows for custom prioritization of tasks for technicians through priority fields or custom fields.

Cons: The lack of some basic features on startup, such as cost analysis dashboards and connected sub-assets. While these features are easily configurable, they are fairly common in most industries and it would be beneficial to have some options for pre-built models that can be modified after the fact.

Pros: Customizable, system configurations allows for more automation, less end user input. Great customer support,

Cons: Nothing really, it’s met all my expectations. I really can’t think of anything, really, really great product..

Pros: The ability to customize what data I wish to collect and searching and analyzing that data is clear and straightforward.

Cons: Parts entity for a multi site global network is tricky to standardize and set up. The current framework seems to be geared towards single vendor or at least a limited amount of vendors

Pros: Extremely flexible when using the API to submit work orders and create dashboards, the workflows can be customized to fit virtually every need to organize and create seamless data transactions

Cons: The x4 servers can be slow, which creates issues, when multiple users logged into admin account the session is not isolated and you can run into collisions with other users

Pros: All data is centealized in one location. It tracks labor and parts charges that can assist with how much an assrt costs per year.

Cons: The platform is great but the emaint mobile that tech use can be made or developed a bit better. The screens could use a bit of an upgrade.

Pros: It is very easy to generate reports and create dashboards. The customization of forms is also a nice feature.

Cons: The PM creation in X4 could use some work. You can only attach one asset to a PM, so the list of similar PMs on different assets quickly piles up if you have multiples of an asset.

Pros: Easy interface , reports and tracking. PM Administration and Asset QR codes so we can connect drawing and Manuals

Cons: A little bit not so user friendly interface , no iOS app . Should be more you tube video covering how to topics

Pros: One of the biggest strengths of eMaint CMMS is its strong security and reliability, which ensures that maintenance data and asset information remain protected and accessible only to authorized users. The platform also provides excellent value for money, offering a wide range of maintenance management tools without requiring expensive custom development.

Cons: $94