Zoobook EHR

Pros: I am very pleased with the excellent client/customer support. Zoobook is a robust EMR an is a wonderful value for the cost.

Cons: While I see the value in the pop up reminders upon logging into Zoobook, I sometimes find them being a little annoying. That being said, its a small annoyance and is easily overlooked.

Pros: Zoobook is very user-friendly, intuitive, and reliable—making documentation smooth, fast, and efficient.

Cons: There isn't anything that I liked least about Zoobook at this time. I find it to be a very comprehensive EHR database system.

Pros: Support is outstanding. Our needs are met timely. Support team is quick to respond. [sensitive content hidden] is always available when additional support is needed to explain and walk us through a problem.

Cons: System is slow at times, not sure if it is Zoobook or my Wi Fi. This tends to happen when doing the billing. I have just become accustomed to waiting.

Pros: We were able to recently on-board a health care partner to Zoobook EHR, and billing-wise, it was cake easy. It manages insurance claims, authorizations and service documentation all in one.

Cons: It's not as easy to customize it for non-behavioral health settings, and reporting should be a bit more flexible when dealing with multiple facilities or billing departments.

Pros: The link between the billing and the EHR. I think the system is very well designed and equipped to provide great service.

Cons: There is nothing I wouldn't change about the Zoobook EHR. I don't you the Note part of the system but from what I can see it works very well.

Pros: The instructor was very knowledgeable and patient. He assisted me with visual details concerning all of my interests.

Cons: There is nothing at this time. Zoobook is basically explains itself. It can be quite helpful to any organization.

Pros: I like the overview that was presented. I appreciated the 1:1 training. The demonstration was helpful.

Cons: I wish I was able to navigate in zoobook myself during the training. My training was @ 6:15 PM, that was a little late.

Pros: Customer Support and regular updates. I also like the auto save feature, which reloads a page that may have not been saved.

Cons: The initial difficulty of learning the interface. I also dislike how intensive note writing is in Zoobook. Other EHR systems will include drop-down menus that help speed up the note-writing process.

Pros: Multiple services in one central software system without having to implement others to do different things - it's a one stop shop program.

Cons: I think there should be some improved to form builder. Utilizing a plugin if that is even possible to make the form more user friendly and designer friendly would be great. The best example for this would be something similar to how Wordpress uses Beaver or Element to make creating pages easier.

Pros: I like the different ways that I can create appointments for my clients and the easy icons. It is easy to see and understand.

Cons: I like everything about the EHR. I am looking forward to using the system.

Pros: I most liked the pace the Instructor took.

Cons: There was nothing about the training that I did not like!

Pros: User friendly and trainer was very patient.

Cons: I have zero cons. I just need to play around in the system to get a better understanding of it.

Pros: Zoobook seems very easy to navigate. I like how easy it is to input information.

Cons: I did not find any cons with Zoobook during the training. Seemed simple.

Pros: The system is very detailed and has convenient options for adding details into the forms.

Cons: I would have liked to be able to practice hands on to familiarize with the forms.

Pros: The platform is fully customizable to meet the unique needs of my agency.

Cons: Overall, this is the best platform I have found during my extensive research-- based on cost, data/reporting capabilities, etc. It does take some time to learn Zoobook like any other platform.

Pros: I was visually shown how to complete each task.

Cons: Nothing. It went smoothly. No complaints.

Pros: Zoobook is user-friendly and well-organized, making it easy to navigate through client records and documentation. I appreciate its efficient workflow features, which help streamline note-taking and scheduling. The integration of different modules in one system also improves accessibility and coordination of care.

Cons: I didn’t like the saving feature in Zoobook. I often feel like I need to be on high alert because it doesn’t always feel secure, and I worry that my information might get lost. A more reliable auto-save function would improve the experience.

Pros: lots of information documented, ability to create our own forms

Cons: too many tabs need to be opened for functions; the customer service is mostly via email and cannot move straight to phone call which makes it time consuming and a waste of time at times during a busy work day

Pros: How in depth the use of different types of notes were

Cons: The zoobook in general is pretty complicated to use compared to bestnotes

Pros: It is an easy application to implement for beginners of electronic health records and is able to use with minimal effort.

Cons: I have no concerns at this time and would recommend it too others.

Pros: The accessibility, and easy to navigate.

Cons: nothing at this time, the EHR meets our agencies needs

Pros: I like and appreciate that each module was broken down. It was organized very well.

Cons: I think I just have to get used to the system!