ShipHero

Pros: ShipHero is one of the very few feature-rich and intuitive WMS platforms. Inventory management features enable transparent operations for 3PLs and for brands to feel good about their inventory. Of course, there's a human element involved to ensure accurate inventory management, but ShipHero has the features to enable the operators to do a great job.

Cons: Lack of dashboard and reporting can be a bit challenging. All the data in the world is in the database. I'm more than certain ShipHero devs can pull that data and make it dance, as it display qualitative and quantitative performance information for operators to utilize for action.

Pros: It's built for direct-to-consumer 3PLs like us, it has robust capabilities & the team at ShipHero really cares.

Cons: The billing module & the reporting capabilities both need improvement but they are aware of this & have assured us these will be improved in the near future,

Pros: ShipHero excels at fulfillment flow, accountability, and operational visibility. Pick and pack is especially strong and has been a major upgrade from our previous system, with intuitive workflows that improve speed, accuracy, and training. The interface is easy to navigate, inventory locations and tote workflows are well thought out, and the platform tracks every action, making it much easier to identify and correct mistakes. Customer support is generally responsive, and we typically receive helpful guidance within a few hours when issues come up.

Cons: Replenishment has been a long standing pain point and has caused real operational slowdowns. It has felt broken for over a year and lacks basic workflow optimizations like a snake method, forcing teams to manually build paths and scroll through unorganized lists. Putaway has similar issues, with no clear main screen guidance showing where items should go, resulting in unnecessary steps and wasted time. Label printing is also frustrating. The default invoice only shows five items and uses roughly half of a 4 x 6 label, creating excess waste. When this was raised, the suggested solution was a paid custom label rather than improving the standard experience, which feels disheartening given the cost of the platform. Android device support is another gap, as we cannot use high quality Android handheld scanners.

Pros: ShipHero streamlined our client's fulfillment workflow. The interface is easy to use, inventory updates are real time, picking and packing tools are accurate and fast, and support is responsive.

Cons: Reporting templates could be more customizable, and there were a few minor sync delays early on. We also found that some advanced reporting features were limited, requiring us to export data to spreadsheets for deeper analysis.

Pros: Awesome service response time great value for money and time never regret after taking service that all can say about service

Cons: No special thing that can be asked as least liked about the service everything is fit and fine and great

Pros: On time delivery all products I have already shipped a product to my friend software show exactly time friend recieved

Cons: On time pick up or time to deliver with customer satisfaction easily pickup and tracking system very simple

Pros: Delivery on time, good communication, package was in perfect condition

Cons: Nothing. I was quite satisfied with their services, no complications or complaints

Pros: its comprehensive suite of features for inventory management and order fulfillment

Cons: Not being able to schedule reports to do so

Pros: The best thing about ShipHero is that it is mobile optimised and allow users to track real time in single click, ease of integrations with API,Robust inventory management

Cons: Typical error message which can't be understood by users only, hard for user to switch between dashboard's, bad customer support

Pros: It's ability to streamline and optimize the entire order fulfillment process, combining efficient order management.

Cons: The interface can be somewhat complex and unintuitive, making it challenging for new users to navigate and fully utilize all its features efficiently.

Pros: The fact that it is cloud-based and the support system is very helpful

Cons: The fact that it is cloud-based during the internet outage we had recently a localized system might have come in handy but that was the only negative about it's use.

Pros: very user friendly website that allows you to manage your shipment needs in a smooth manner

Cons: I guess the cost for specific smaller packages

Pros: People like ShipHero most for its automation, real-time inventory tracking, and seamless shipping integration, which simplify fulfillment and improve efficiency.

Cons: People like least about ShipHero its complex setup, steep learning curve, and limited customization options without developer support.

Pros: I love how easy ShipHero works with other platforms like Shopify!

Cons: I found my experiences with ShipHero to be great and I have no complaints so far!

Pros: I was mpressed with how easy it was to get started. The platform is intuitive, and with no experience, I very fast found out how 2 navigate the system. The automation features made order fulfillment much effective and simple

Cons: The pricing of my shipment was fair at all. I thought maybe the price I paid would hv been a lito bite lower

Pros: ShipHero makes managing of eCommerce orders efficient. I recommend this software. Worth buying and using.

Cons: I found nothing least about this amazing software.

Pros: Reduz erro manuais e conecta fácil ao marktplace

Cons: Alguns bugs de instabilidade , suporte ao cliente um pouco lento

Pros: They are affordable, reliable and just the best they can be.

Cons: I found that some fees were a little pricey for what you are getting but saying that if they are providing what you need them to do then does it really matter!?

Pros: I really like all the functions & features that the ShipHero program has to offer!! It's user friendly for both general users & administrators alike!!

Cons: There really isn't anything that I don't like, or like the "least" about ShipHero. I have yet to experience any major hiccups along the way yet!! Fingers Crossed!!

Pros: Simple platform with an easy-to-use interface.

Cons: Not much, maybe the streamlining could be improved.

Pros: Provides great service, would like to use services more often Customer support is very good

Cons: Sometimes they are randomly charging but after speaking with the support team they refunded it.

Pros: Multi-carrier support: ShipHero integrates with various shipping carriers like UPS, FedEx, USPS, and others, giving businesses flexibility in choosing the best rates and services.

Cons: the pricing structure can be on the higher side, especially for small to medium-sized businesses,

Pros: It has streamlined our shipping department and saved us a lot of time and keeps everything organized and easy to pull up data.

Cons: So far we have had a good experience. Initially there was a slight curve in understanding how to use instead of our old system but once we got used to it, it has been easy.