iGMS

Pros: Very knowledgeable, understood most of my questions on the first attempts. Patient with my lack of knowledge.

Cons: Response time was a little long, and there were a couple questions that I had to rephrase or ask again, but still very happy.

Pros: Easy to manage multiple listings in one place. Automation tools like messaging, reviews, and syncing with Airbnb and Booking.com save a lot of time.

Cons: Reporting and analytics could be more detailed, and sometimes syncing delays happen between platforms.

Pros: I think my favorite thing about iGMS is that they are right there to chat whenever you need. I don't have any other software that has a team that responsive.

Cons: There really isn't anything I don't like about it. I haven't had anything go wrong that wasn't my own fault.

Pros: I signed up for a 14 day trial, and [sensitive content hidden] with IGMS helped me set up my website. He met with me several times and answered all my questions about the service I would me signing up for. He was very patient and clear on giving me advice on setting up a website to offer my vacation home for rent. He was kind and told me if I had any further questions I could contact him in future.

Cons: I am going to pay for an account for the first year and give this software a good chance to assist me in finding renters and if I feel it is a good service I will continue to move forward with them.

Pros: IGMS has made things EASY for us! They are super responsive and are always looking for solutions or answers to our questions.

Cons: That these people don't live with me so that I can just ask them from the next room ;) But seriously, it's hard to find something I don't like.

Pros: iGMS keeps me very organized and the customer service is outstanding. It's been worth every penny. There is no way I could run my business without it.

Cons: some of the tools are hard to find, not where I might put them but the customer service always gets me to the right place

Pros: The platform and interfaces are intuitive and VERY easy to navigate, making the data very easy to visualize. And the service is exceptional. Someone responds very quickly and ALWAYS provides a solution. iGMS is an excellent value and has completely removed the stress from managing my short-term rental properties.

Cons: I've been a customer of iGMS for more than a year, and I manage two properties on the site, and I have absolutely no complaints.

Pros: I have been working with iGMS now for more than 2 years. They are always great to work with. Whenever I “mess” something up….. and that happens, believe me, iGMS staff is always very ready and willing to straighten things out. I would highly recommend their service to persons working with on line vacation rental properties. Tom

Cons: Working with the iGMS support help, I have just never found them to fall short. Very happy with their service.

Pros: Excellent friendly service and quick assistance! The management system works well, and the tools are very useful.

Pros: Great assistance by the support team! The help desk assistant was quick and courteous as he resolved my issues.

Cons: There is nothing that comes to mind off the top of my head. I had an issue and they swiftly resolved it.

Pros: From the start iGMS has been great, they are very responsive, the software is intuitive and the price is right. Their support is also immediate, with other platforms you have to wait a long time to get a response.

Cons: After using it for about a month, there are not many things I can think of that I don't like about iGMS.

Pros: IGMS has given better value for money as compared to others, there are some bugs here and there that the team seems to be keen on fixing as i report and ask for help. On the topic of the help ive have gotten, igms is not the fastest but is surely responsive.

Cons: Id like the interface to be a bit more comprehensive as i move through the app and the online platform.

Pros: $8c

Cons: I have no negative experiences with iGMS. Since I need 100 character minimum, I'll repeat myself: I have no negative experiences with iGMS.

Pros: The fast service and the friendliness of the staff. Everyone is very helpful and solutions are found very quickly.

Cons: The mobile version is not as good. Very slow and not very clear. The dashboard could also be designed to be a little clearer.

Pros: The service with online support. [sensitive content hidden] Is Awesome! Easy to deal with and Easy instructions for troubleshooting.

Cons: That I only can get help via online support and not a live person when urgent issues arise ... Sometimes you want to be able to talk to a live person.

Pros: Avoiding multiple inboxes with various OTAs is very nice. I also appreciate how responsive they are to support inquiries. The cost of iGMS is very reasonable when compared to some of their competition.

Cons: I wish it synced with Quickbooks. But, not many PMSs do. Sometimes syncing doesn't line up perfectly, but support always comes through in the end.

Pros: Puedo gestionar todas mis propiedades desde una sola plataforma, lo cual es una gran ventaja. Los informes financieros también son muy útiles para tener una visión clara de mis ingresos y ocupación.

Cons: Sería ideal que pudieran integrarse con más métodos de pago en Latinoamérica, como Mercado Pago. Aun así, se puede operar sin problemas.

Pros: La automatización de mensajes, sincronización de calendarios, integración con múltiples plataformas.

Cons: La aplicación móvil funciona bien para lo básico, pero sería ideal contar con todas las funciones disponibles ahí, como acceso a reportes o constructor de paginas web, uno quiere hacer todo en el celular.

Pros: IGMS is an excellent platform for managing my short term rentals. It has the ability to sync my booking calendar for AIRBNB, VRBO, and Booking.com preventing double bookings. I has also made messaging my guest easier because I can do it from the software regardless of which booking engine I am using. I would recommend it to anyone looking to start a short term rental business or even anyone managing just one STR property.

Cons: I had some difficulties setting up VRBO and Booking.com in the IGMS software, but their customers service was excellent and got me through the process.

Pros: Effortless Automation: Automated guest messaging, smart templates, and triggered reviews shaved hours off my weekly workload. Unified Inbox & Calendar: Airbnb, Vrbo, Booking.com, and direct-booking sites feed into one clean dashboard, so double-booking anxiety is gone. Direct-Booking Website Builder: One-click setup let me publish a polished, fee-free site in an hour (with Stripe already wired for payments). Rock-Solid Mobile App: I can assign cleaners, approve payments, and respond to guests from the grocery store checkout line. Legendary Support: Live chat agents answer in minutes and solve problems instead of sending canned links.

Cons: The reporting suite is powerful, but some advanced revenue reports take a few extra clicks to find. A dedicated “Favorites” tab or quick filter would make them even snappier.

Pros: The program system works. The support is excellent and install worked out great

Cons: It took some time to get it all figured out and live but it was worth the effort

Pros: Love the simple integration for VRBO, Airbnb and Booking.com. IGMS makes it so easy to have all 3 STR sites active without the fear of double bookings. Plus having a stand-alone website allowing direct bookings is priceless. Just one website booking covered the cost of the IGMS

Cons: Wish it connected to a few other STR sites.