iRostrum

Pros: Superb customer support from the iRostrum team. Always quick to help and solve issues when they arrive. The bidding process is streamlined and user friendly. The back office is super easy to use and saves a ton of time post auction when it comes to invoicing. Literally invoice hundreds of buyers with the click of a button.

Cons: There are a few back office navigational things that could be streamlined and it would be nice to have a bit more control over the design of the lot page such as changing the colour of the “current bid” text when a lot is in a selling state. It would also be good to have some more information around auction information while it is running such as a running total of lots that are selling prior to the auction going live.

Pros: 💡 Transforming auctions with innovation and heart! I want to give a huge shoutout to the team at iRostrum Online Auctions for the exceptional Online Auction solution they implemented for LDZ CARGO. Special thanks to [sensitive content hidden] — your intelligence, adaptability, and customer-first mindset made the entire process seamless. From configuration tweaks to thoughtful implementation, you truly went the extra mile. After running multiple successful auctions, I can confidently say the solution is stable, intuitive, and embraced by everyone involved. Change management was effortless thanks to your approach and attitude. Highly recommend iRostrum Online Auctions to anyone seeking a reliable, user-friendly auction platform backed by a brilliant team. #DigitalTransformation #OnlineAuctions #TechThatWorks

Pros: We are very satisfied with the collaboration. There is active input on optimizing the website’s setup, and the bulk upload of auctions runs efficiently. The website is continuously developed with a focus on user-friendliness. The back-end portal is clear and uploading auctions is straightforward. Additionally, support requests are handled promptly and effectively.

Cons: In the past 8 months, I have not had any negative experiences with iRostrum. The only minor drawback is that the CSV files downloaded can only be read with the UK version of Excel, while we use EU versions here.

Pros: Site easy to set up. Perfect support, extremely fast reaction even on Week-End. Front up training session before signing up a contract

Cons: Upload CVS files, had issues with XLSX saved as CVS file, but using Google Sheets it works perfect. Worldwide the same comma standard

Pros: The support we received before and after the auction.

Cons: As it is my first time to use an auction platform, i do not feel there were any cons in using iRostrum.

Pros: The assistance provided by iRostrum during both the setup phase of the bidding page and the auction itself was exceptional. Despite the time zone difference (we are a company listed in Australia), their team offered 24/7 immediate and highly professional responses to all our queries. Their flexibility in accommodating the required personalizations for our sale was remarkable, and the platform remained stable throughout the two-day auction.

Cons: The only potential challenge was the time zone difference due to our location in Australia, but this was effectively mitigated by iRostrum’s around-the-clock support, making it a non-issue in practice.

Pros: It was very easy to set up and user friendly for the people bidding. Also, we could tailor it to our needs and our branding.

Cons: Some functionalities were not available yet, like the exports to excel. It would also be desirable to be able to export the whole history of each of the auctions.

Pros: iRostrum was an absolutely find. We have used auction houses for years and knew that we wanted to do something different, holding our own timed auction is a game changer. iRostrum was such a straight forward platform to learn and host on. What should have been daunting was so straightforward and we were able to start and complete our first auction of 158 pieces within 4 weeks. Brilliant !

Cons: Literally the only thing that I would change or that I struggled with a little was the getting the layout for the invoice right. Positioning my logo and going over to 2 pages threw things out a bit. I would spend more time on it next time.

Pros: Efficient, transparent, reliable, and most of all very user friendly.I really appreciate the multiple images of each work.I also appreciate the provenance and exhibited fields which add detail to the genealogy of works, where known.

Cons: I am really struggling to answer this, as I have never had a problem with the software.

Pros: Ease of placing bids, relatively good update feature

Cons: I have been happy with bidding features of the platform

Pros: Easy to use and with some good features that make buying and selling straightforward and fair.

Cons: Some reliability issues at times. On the day of the auction sometimes the site has not worked or there have been difficulties registering if the password has been forgotten.

Pros: its seems a generally useful and easy to use system

Cons: i seem to remember that in the past the time elapsed for a sale counted down automatically without refreshing the page, that doesn't seem to happen now

Pros: Ease of use. Works efficiently. I particularly like the timed feature.

Cons: No issues to report regarding the software.

Pros: Clear, autonomous and easy to use. Highly recommend for both bidding real time and leaving absentee bids.

Cons: Uploading your ID directly to your profile perhaps, but actually sending it directly to the company via secure channels is peace of mind

Pros: Being able to run an auction from any location with a small team is the key to the success of our business. Bids can be placed by clients from anywhere in the world and our clients feel in control giving them the confidence to bid. Having the transparency of bidding enables us to use the valuable data to grow and build relations.

Cons: There are very few cons but if I had to give one, it would be the search functionality for clients is perhaps not a simple as others

Pros: fast and efficient customer service. Ease of use for administrators and users

Cons: limited customisation possibilities for other languages and regulations of other countries

Pros: Irostrum Is clear and easy to use and I find it very intuitive to navigate round.

Cons: Sometimes the search function doesn't immediately find what i'm looking for, it would be nice if this was a bit smoother at times.

Pros: Above all, it's user friendly and it makes the bidding process very straightforward & easy for our clients.

Cons: We've spoken to iRostrum about the potential to add in shipping costs to the Invoices - this would help us enormously.

Pros: The front end looks great, letting our customers browse our auctions easily. The products can be displayed clearly with as much information as you want and the bidding process is straight forward. Make it clear and easy for the customer and you get bids!

Cons: We have multiple viewing venues and you cannot list them all. Easily solved with a link to our Events Page.

Pros: Client, lot, auction, bidding and invoicing details all on one platform and integrated to move seamlessly between them. Easily able to sort and export data.

Cons: Client search functionality and search suggestions could be improved