WiseTime

Pros: WiseTime saves me time when tracking billable hours.

Cons: The summaries are not 100% accurate. Also, it would be helpful if a narrative of what is being done for each billable hour was included.

Pros: Really helps me keep track of my time and transfer it seamlessly to CLIO.

Cons: I only wish we could put the entries in present tense, and separate the entries with semicolons.

Pros: Passively tracks work done as I'm doing it, and application utilization. AI descriptions are relatively good, and help me remember what I was doing at that point in time.

Cons: Misses certain activities, such as certain webpages browsed or certain documents reviewed in adobe acrobat.

Pros: WiseTime has made our historically bad time recording abilities significantly better. It is accurate and has definitely allowed us to capture time that we were previously leaving on the table.

Cons: I wish that the ability to connect with and receive meaningful assistance from tech support was better. Whether it is a function of geography, or an issue in the administration of the company, there have been times when the lack of support has been frustrating. Fortunately, the program is relatively user-friendly, so the need for tech support has been minimal.

Pros: Helps me document time if I forget to write it down

Cons: Not always accurate. Sometimes says much longer time than actually spent on a certain window

Pros: I like how it tracks your time in the background and the tags do a pretty good job associating the time tracked with the appropriate matters.

Cons: The AI generated entries need work. First, timekeepers should have the option to have the entries in other tenses, i.e., "conduct online legal research re matter" or "reviewed client email." Second, the time entries need more detail. There should be some sort of option to breakout the tasks conducted on one matter throughout the day in a single time entry. Lastly, the AI generated time entries do not need to state that documents were reviewed in Adobe, drafted in Word, etc.

Pros: I like the way it tracks my activity very meticulously, and I LOVE the way it syncs with our Clio file system.

Cons: The AI time entries are not very good quality and often need editing. Also it doesn't always do a good job of labeling which file the entry should be assigned.

Pros: Saves a lot of time, user friendly, clean interface, seamlessly integrated.

Cons: Wise time unfortunately is not integrated with phone system

Pros: I like that you can customize how how granular time capturing is. I like that you can tag one entry with multiple matters. I also appreciate the customer support, as they were always responsive and eager to help.

Cons: I feel that WiseTime has not improved in the year or so that I have used it. While it is a great product, other time keeping software offer features such as seeing Clio time entries within the software, or being unable to unsend published time entries to further edit them. With WiseTime, I had to work in both Clio and WiseTime to manage my time.

Pros: Ease of set up and use and ability to customize to my needs - like custom tagging for clients.

Cons: Would like to be able to customize my reporting a little more - like doing a tag specific report.

Pros: It makes billing my time much easier especially with the plug ins

Cons: I wish I could track my phone use too and incorporate it into my timeline from my computer

Pros: Simplifies greatly tracking computer time which was often lost and not billed.

Cons: I like the functionality very much. I would like it to track my phone as well.

Pros: The convenience of tagging time and syncing with my practice software platform, Clio

Cons: If I am doing 2 things at once it doesn't track both things and only lets me tag 60 minutes in an hour

Pros: The automatic time tracking of every action on my computer has increased profits and literally freed up a significant amount of time.

Cons: Customer service has been challenging, in that it is difficult to communicate in real-time.

Pros: Automatic capture of activities is convenient

Cons: the prouct is not that great about capturing the essense of the work being done. Timeline is not intuitive.

Pros: Very useful for capturing time. The interface is pretty good

Cons: I would like to see a little more detail in terms of websites visited and email sent and received

Pros: Makes timekeeping much easier and allows me to capture pretty much all of my time without tracking everything.

Cons: Sometimes very slow, doesn't categorize entries right.

Pros: The tracking ability to easily help me follow my work flow through the day.

Cons: It does not capture everything, especially phone call durations.

Pros: I have received great customer service, especially from [sensitive content hidden] - she is awesome. The software captures your time and alerts you when you return to your computer so you can add time for things were you doing away from your computer.

Cons: I wish the tech was better in terms of the integration with other software like Practice Panther and Google Calendar. It does not do very well pulling or recognizing client's names from Practice Panther and it cannot pull calendar entries from your calendar, which is a bummer.

Pros: The ability to capture all of my time and increase daily billable hours.

Cons: My clients require ABA litigation codes and wisetime only has "A" codes but not "L" codes so it makes billing difficult because we have to manually fill in the L codes. Also, we have to manually capture time with the Outlook app and I would prefer if it was automated.

Pros: I love that ti tracks as I work. I often switch between files and tasks and that time adds up! I capture so much time I wouldn't otherwise think to track.

Cons: Sometimes wish there was an offline feature.

Pros: - automatic time tracking - smart tags assignments - timesheets generation

Cons: - can't really say anything, it covers all my current needs