Givebutter

Pros: It's free! Givebutter is amazing because it's free, it makes us money, it's easy to use and the help tutorials are great!

Cons: The process of recapturing my organization, as I was a knew [sensitive content hidden] not on the account. But it honestly wasn't hard. I just didn't like it.

Pros: I love all the options. I can do everything I need in one place. I was able to get on a webinar for training as well!!

Cons: I think the tip set already to 15% is confusing for some people when they check out. Especially elderly people.

Pros: The set up was extremely easy. I had the opportunity to make the site extremely elaborate if I wanted, but I was in a pinch and needed to put the page up quickly and was able to do that with a clean simple page.

Cons: I have been told by people who want to donate that it is a little lengthy to get a donation in. Some said that they wanted to just simply click a button to donate from a card on their phone, but unfortunately that couldn't happen. I haven't followed up on it though so I don't know how complicated it actually is on their end

Pros: The value for your money is the best in the industry. I’ve recommended Givebutter to other people that are getting started in the non profit industry.

Cons: Not being eligible for certain benefits as a fiscally sponsored organization. I wish some of these decisions would be reconsidered.

Pros: Ease of use. The simplicity of building a campaign and the manufactured QR Code to share is great. The ability to embed on our website makes it universal.

Cons: There is not a lot that I don’t like about this product. Front page graphics need an upgrade. Live Display needs to have more options for graphics and logo integration. Also the ability to display top donors with tickets as well as donations.

Pros: It is fairly easy to manage for someone like me who knows very little about navigating websites, CRMs, donation platforms, etc.

Cons: I cannot figure out how to make my donation page without a donation/monetary goal. I also want to learn how to send emails to former diners to donate again.

Pros: Setting up our events was a very seamless process, with a great interface. And excellent customer service. We were getting onboarding emails before I could even start setting up the event page. So helpful!

Cons: I do wish we could have setup multi-day events, instead of having to setup each day as 3 different campaigns. Also, given our fundraising event is ticket based? I think having to add names of everyone in the party was too much for some (potential) attendees.

Pros: Everything! It's the best! Cannot beat the value and their customer success and support team members are quick to respond, knowledgeable, and extremely helpful - whether using the Live Chat, email or by phone call - they are easy to connect with at any time and get a response. The free templates are excellent time savers and cover a wide range of topics - everything we need and more! It was extremely easy to switch over to the Givebutter platform and we had everything setup to launch a new campaign and begin collecting donations within an hour! Everything runs seamlessly now and managing donor payouts, transactions, ticket sales, etc is very streamlined within the Givebutter dashboard - very user friendly for our team (even our 'not tech savvy' team members are using it with ease).

Cons: Nothing! Setting up the campaigns to deliver from our domain email address vs a Givebutter domain email address was new to us and we got a little turned around in the process - but this was 100% user error and our Givebutter Success Manager hopped on a call and screen shared/walked us through the process and then verified it was setup correctly before exiting the call.

Pros: GiveButter is easy to use. I have attended many of their seminars and they are very helpful with getting started. Also, when I am stuck they are quick to respond.

Cons: For their Campaign Pages I wish there was a little bit more flexibility on how it looks. Also, when I load photos to my page I have have to resize before they can be uploaded. Sometimes the Canva and GiveButter connection is glitchy.

Pros: I enjoy that it is free. This gives us the flexibility to put our limited finances towards other things.

Cons: Unfortunately, the current features that Givebutter has does not quite fit. We have to use it in unconventional ways.

Pros: it appears to be secure, and the platform is simple, straightforward, and able to do all the functions we are looking for as a non-profit... even on the free version!

Cons: If anything, I suppose the support for the platform has a lot of reliance on AI. I have not had a need to get in touch with a human csa, but if I did, it would be a new experience.

Pros: It's so easy to start and manage a campaign! It's straightforward, but also has lots of features to help share your cause. The fees are extremely fair, and there aren't any minimums before they'll release the funds. Payouts are fast, and the pages look professional.

Cons: I have absolutely nothing bad to say about this platform! My experience with givebutter has been nothing but good.

Pros: I was very impressed with the ease of setting up an account and getting the system up and running without needing a third party or having to go through a sales rep. I have also loved the integration with many applications I use. I did not find myself having to duplicate services.

Cons: The biggest issue I had was importing all of our contact from our current CRM. I found a lot of the info did not transfer over to Givebutter.

Pros: I like that it gives little hints on how to better use the system. It's super smart and thinks of things for us.

Cons: When we signed up, I was a little sad that texting function was no longer available on the free version.

Pros: The event display options were our favorite feature. The platform made it easy to engage our audience and donors in a visually compelling way, which helped generate real excitement around our goals. It truly centralized our systems and made fundraising more effective and less time-consuming.

Cons: While the overall platform was fantastic, our biggest challenge was directing traffic clearly to team members so they could be credited for their efforts. It wasn’t always intuitive for donors to select a team member when giving. We experimented with rewording and even changed the donate button text to “Send Money Here,” but clearer options or customizable settings would have helped. A setting that requires donors to choose a team or individual before proceeding—and perhaps even leave a mandatory note—would make it easier to track individual efforts and ensure fair credit.

Pros: The Customer Service and Support is AMAZING!! Also, I love that the team is receptive to feedback and are working to match up their roadmap for the future with the needs of their customers.

Cons: We are just learning the system - and so there are times that we can't find the features that we "know" are there. As we learn this system, I know that will get better.

Pros: The ease of use, eye catching marketing & minimal platform fees make GiveButter the only choice for non-profit fundraising!

Cons: The inability to add a button to our website that directly linked to just the Auction portion of our campaign.

Pros: I like the ease of donations and the ability to ask the donor to cover the fees.

Cons: I think that the campaign and event set up could be simplified. Many organizations collect general donations perpetually. They also host periodic events that may or may not require a ticketed entry. It’s hard for family members to know whether to donate to an individual donor link VS an event that they won’t attend.

Pros: Very simple and effective to set up campaigns, embed in our website, collect funds, report on contributions, transfer to bank accounts. Makes donors and staff feel the process is safe, accurate, and productive.

Cons: It would be helpful to have a regular notification (e.g., weekly) of available balance to transfer. If automatic withdrawals are not turned on, a lot of contributed funds could accrue with Givebutter.

Pros: Very user friendly. I love the wase of the interface and the use of customer support.

Cons: Amount of contact emails, but not a terrible thing. Over all a great experience.

Pros: Givebutter provides a streamlined way of managing our constituents and fundraising efforts.

Cons: I think some areas could be a bit more user friendly but overall it is a great platform.

Pros: I really liked how easy this platform was to use. The interface was clean, modern, and very intuitive. Everything was laid out in a way that made sense, and I was able to navigate without any confusion. Great experience overall!

Cons: While the platform has some great features, I found that it came with a bit of a learning curve. It took me some time to figure out how everything works, and I think the user experience could be more beginner-friendly.