WeTravel

Pros: The ease of use and the responsiveness of the team when I need assistance. [sensitive content hidden] have always been quick to respond to make sure we can help our guests.

Cons: Some processes are not as intuitive as I would like nor as easily adapted to our specific business. But [sensitive content hidden] always help me understand the “How’s” and “Why’s” and that make it easier.

Pros: Fast, and extremely easy to use and setup. I believe Mali Colmenares has helped up big time. She's such a delight, wonderful, and so helpful!

Cons: Can't think of any to be honest. I think anytime I have an issue, I am able to find it in the help center, or reach out to Mali Colmenares and she is fast and responds quickly.

Pros: I like very much the new payment link option that the platform offers because it´s an easy and fast way to charge for special items, such as an extra night of accommodation or an airport transfer, without the necessity of creating a whole trip.

Cons: We had some problems with some clients choosing the wire transfer option, but they couldn´t finish the process.

Pros: Generally easy to use for both our staff and customers. Lovely staff to deal with. Nice interface design.

Cons: Missing other languages on the platform. High costs are associated with the overall expenses required to receive the money in our country.

Pros: Es una pagina muy funcional y que nos otorga autonomía. Además tenemos una ejecutiva muy atenta y que nos ayuda continuamente.

Cons: Que tuviera mayor limite de cuentas para transferir (mayor a 20 ojalá) porque el número actual de diez es demasiado limitado

Pros: la facilidad para conectar con alguien que nos brinda asistencia en todo momento, nos enseña todos los recursos disponible de la plataforma que son muchos y medida que mas conocemos vemos mas potencial. las transferencias de dinero a nuestros proveedores que también están en la plataforma es una ventaja importante.

Cons: por el momento no encontramos contras. lo que se puede mejorar, podría ser una mejora en el tema de publicidad para poder llegar a mas proveedores.

Pros: Ease of Itinerary building and responsiveness of my sales support technical and account representative Flo, she is very professional, timely and helpful with our account

Cons: I find the separation of Trips and Itineraries in the WeTravel dashboard confusing and inefficient. Having two distinct categories creates unnecessary complexity when managing experiences. Trips and itineraries are inherently connected, so splitting them forces extra navigation and makes it harder to maintain consistency.

Pros: El servicio al cliente, la facilidad en hacer cobros para nuestros clientes y pagos a cuentas we travel, como asi tambien la transferencia de fondos.

Cons: Pagos a proveedores con tarjeta de credito. Es un servicio que antes brindaban y ahora en nuestra zona no.

Pros: What we like most about WeTravel is how intuitive and powerful it is for both operations and the end user. The reporting tools are extremely useful and give us clear visibility over payments and performance. Creating both general trips and individual trips is simple and flexible, and the ability to add custom tasks and questions has significantly improved our user journey. These features make the checkout process on our website smooth, clear, and stress-free for participants. Managing the funds we receive is also very easy and transparent, which saves us a lot of time and reduces errors. On top of that, the constant and outstanding support from [sensitive content hidden] has been invaluable, she keeps us informed about important updates and improvements that could impact or enhance our operations.

Cons: Honestly, there is very little to dislike. Occasionally, some advanced features require a short learning curve at the beginning, but the support team and available resources make this easy to overcome. Additionally, while the reports are extremely useful, we would love to have more detailed breakdowns; such as dropdowns showing how many add-ons were purchased, rather than only total quote numbers.

Pros: The team’s attention and support really stand out. It’s very clear how dedicated everyone is to improving the platform for both us and our clients.

Cons: I think it would be much better for us to have a stronger built‑in image library, as the current one feels quite limited. I’d also really appreciate having WeTravel available in Portuguese, not only in English, and an integrated AI tool to help translate content into other languages would be incredibly helpful.

Pros: Que es práctico y fácil de usar para generar reservas para que el pago sea más cómodo La atención y soporte inmediato de la administradora de cuenta "[contenido sensible oculto] "

Cons: En dos oportunidades por razones que después lo aclaramos no pudimos realizar dos transacciones de cobro Mejorar la atención oportuna por parte de soporte 24/7

Pros: Perfect Customer Support and Payment Processing, now is time to develop the supplier management process

Cons: Sometimes the time to acquire a SEPA transfer is too long, maybe can be optimized 6 days is too many but it's a detail,

Pros: WeTravel continually improves, builds useful features, and is a solid system (uptime is impeccable). We love the genuine support and service WeTravel provides. The new features make all the difference in continually streamlining our workflow as a tour company. Our Account Manager, Antonietta Robino, has been truly a valuable resource! We had a meeting today about a variety of things, but she happened to mention one new feature now provided that wound up saving us at least 20 hours of time per tour we offer! Worth the call for that feature alone!

Cons: I quite honestly do not have anything negative to say! Though no product is going to be perfect, we researched numerous products before choosing WeTravel. We continue to research products to ensure what we use continues to meet our needs--- and WeTravel always comes out on top for us!

Pros: payment processing is convenient for me. Customer support is also super helpful. Not sure if it has been helpful in my case to not send a link to book.

Cons: For my needs at least, not enough flexibility to do what I need to do. For example, the ability to book a date/program in the past. Sometimes we will start students in the class and need to make booking and invoice and we are not able to with WT. Not being able to separate customers by start date/event would also be super helpful for me. I realize we are using WT as it was not intended so it has been difficult and I still have to juggle WT and a separate CRM

Pros: We travel has been an excellent tool for our company and for our travelers, the software is extremely friendly to use, could create a full itinerary in 15 minutes which saves you so much time. Its a great value for money and the excellent and easy access to book , pay, transfer money and accept all methods of payment.

Cons: I have nothing to dislike at this point, everything has been positive and I like the continuously improvement to the software and possibilities.

Pros: It’s a easy to use, great customer support—fantastic actually—and such a professional look at feel on the public side.

Cons: That they wouldn’t give me any of my money until after a trip. That really squeezes young, cash-poor businesses trying to grow. Essentially I have to choose from requesting checks, or paying up front for everything, which would be 20-30k per trip!

Pros: I most appreciate the human-powered support I get from WeTravel, and that my account manager, [sensitive content hidden] , is engaged, comptenent and understands my small business's needs. I like that I can easily manage payments and create and adjust payment plans.

Cons: I wish they offered support in other areas, such as in tour marketing and website development. There should also be greater transparency to customers as to which fees are going to WeTravel, versus to my company.

Pros: WeTavel ist in Ordnung, Vorsicht ist aber bei WeTravelSL geboten, gehört nicht zu WeTravel sitzt in Barcelona und ist vermutlich Scam. Ich schreibe das um potenzielle andere Opfer von WeTravelSL zu warnen.

Cons: keine, ich habe bisher mit WeTravel keine negativen Erfahrungen gemacht. Leider bin ich auf die Seite WeTravelSL mit Sitz in Barcelona oder https://evisaentry.com/ hereingefallen.

Pros: Very responsive - a lot of features on the platform - no fixed membership fee on the basic program - have not experienced any mayor issues so far

Cons: The fact that there is only a version in English. I wish we could make a brochure which is totally in French, Dutch or German

Pros: La facilité et la fluidité des paiements, tout est clair et rapide pour nos voyageurs. Merci à Wetravel.

Cons: Trop de messages automatiques envoyés aux clients après la finalisation du service. C’est dommage pour l’utilisation client

Pros: The top service and the outcome results of my request where meet. I have been working with Wetravel for several years now.

Cons: I still would like to upgrade to a pro account but perhaps on a lower budget. Perhaps a considerably dissccount for bringing other bussiness to sign up to Wetravel too.

Pros: La facilidad con la que se crean los links de pago, pues se pueden enviar los links muy rapido al cliente

Cons: Que se suele cerrar muy rápido la sesión al momento de abrir la aplicación y entiendo que por seguridad es importante pero a veces es tedioso