TrekkSoft

Pros: The support is amazing. Each time we needed help was really easy to get answer.

Cons: the limitations of the software. I meant by this that it doesn't allow (yet?) everything we might need.

Pros: It is a platform whose UX for the user is very simple and fast.

Cons: The reporting part should improve, it is not very simple.

Pros: All the solutions given, starting with the booking widget, the POS and the way you can manage schedules for your tours/activities.

Cons: Some features that can be added like the agent allocation works when I embed in a website too, filter by user agent in POS, etc.

Pros: My intuition is that it's the right tool for where I want to take my business, which is a resaller of a lot of tours and tickets, tours that will be run by my company and tours & services run by others. I would like to become a plateform that international tourists may use to buy everything they need in France (except hotels). But it will also be my reservation and payment gateway for my newly launched garanteed departures. These are capabilities I did not have before.

Cons: Like any software, there is nothing I don't like. It takes a good amount of time to get around, but there is so many possibilities and features that I find it "normal" to struggle at first. One thing that could be improved is that, every time a user does something, it opens up a new tab on the browser. At the end, I always end up with too many open tabs. Not a big deal, since closing them takes only a sec (evetything is automatically saved).

Pros: its easy to work with. a good user experience

Cons: there is many functions and it takes time to explore them

Pros: We started using trekksoft as they started with the online booking solution. So we grown the same way as trekksoft did grow.

Cons: On Any Booking Tools we checkt in the past there would been some parts to compromise and find a way around it.

Pros: I liked most about Trekksoft: - Technical support - facilities - Many features

Cons: I liked least about Trekksoft: the hight fees, Trekksoft should review these fees and offer cheaper for its new clients.

Pros: Customizable at all levels - and the ability to add differing approaches to offering payment for your products (vouchers etc) and the ability to add shop items too.

Cons: Sometimes the terminology and vocabulary used in the menu and form systems could use more easy and accessible clarification. The help system is great at answering 'how to..?' questions, but not so great at answering 'what is...?' questions.

Pros: Customer service is very professional, helpful and friendly API connection is very simple and once the products are connected only few updates are needed during the year.

Cons: After 4 years of cooperation cannot find any negative feature in the cooperation with Trekksoft.

Pros: THE USE THAT I COULD DO TO SELL OUR PRODUCTS EVEN MORE

Cons: IS NOT TOO INTUITIVE. IT TAKES A BIT TO GET USE TO USE IT.

Pros: Agevole da usare, semplice eassistenza super!

Cons: Difficoltà nel correggere eventuali errori, purtroppo.

Pros: all good but that most I like is the easy way to create products and sending the invoice to clientes.

Cons: all good, I would like to change by my self the minimum amount to transfer the money to our account.

Pros: - Clear pricing and commission based costs. One time setup fee, but no monthly charge, very important for a seasonal business as ours.- We set all our products and rates up ourselves, but could have given the information to the support team and they would have get us started, per their suggestion. Interesting if you do not have much time to get acquainted with the in and outs of the system.- Excellent booking app for sales agents, easy to make changes in capacities if needed.- Access to a clear guest manifest through the app at any time.- Very ease to reschedule or cancel a booking in the app.- Several integration options for your website.- Rendered clear and simple to the online customers

Cons: Adding a date for an activity cannot be done in the app, as far as I know, and I will just login via my browser.. I have not yet contacted support about this, because it is not a regular necessity for us and I can add it quickly via the browser.

Pros: I like the most that it is friendly to use.

Cons: The sure thing is we require to see all the information possible in every report. We hope to see all details of refunds, taxes, and discounts soon, all in a statement.

Pros: easy to use and is very well priced and popular activies

Cons: nothing more yes sometimes availability factor

Pros: TrekkSoft is very easy to use and it's features are crucial for our business. We have used it for the last 2+ years and no problems whatsoever. Implementation of the products is easy and the staff is very helpful in the process. It had made our business run smoothly especially in the process of handling the reservations manually. 5 out of 5 stars!

Cons: Setting up pricing category is a bit complicated when it comes to the number of the guests.

Pros: The payment system it has been one of the most important factors

Cons: Itinerary description it has been one of the weak points

Pros: Once I set up my products the system takes over and does most of he hard work for me.

Cons: The software works well for me and any issues are resolved quite quickly.

Pros: The possiility to mix, during the buying process, different product/services to get a final result ( booked product ) close to a " dinamic packaging " .

Cons: unfortuately the company do not sell specific booking for ( do not uderstand the potentiality ? or lack of knowledge of the niche markets possiility ? specific market ( diving / bike rental / sailing / motorbike rental etc ) this forced us to work hard to modifiy the bookin process till we got a close booking process for the market we focusing on . Is quite clear that there is a tremedous market for specific booking engine. In te meantime we consider this one, the best one to be used for your specific market that is ot focusing on a single product but a mix of those you sell and have a final one made by several of them.

Pros: Love the fast support from the staff when I have a question.

Cons: When I have an issue and I let them know, they oftentimes make changes based on my suggestions or issues. Love this.

Pros: It’s easey to use & saves on time Less admin headaches for us to deal with - keep it simple & fast is key

Cons: Not sure about that ….I’m happy with it

Pros: I chose Trekksoft primarily because of the payment gateway feature and it remains one of the most important features for my business. The product is reliable and quite comprehensive, with new features steadily being added.

Cons: There's not much to dislike. The reporting functions could use a few more user selections. And the same for the discount and voucher code feature. A technical support telephone line would be a good service, even if it was a premium priced service.