Opus

Pros: Ease of use, adaptable, intuitive, both from the perspective of someone in my experience in Learning and Development, and from the perspective of a new hire. Even though it is digital-first approach, it doesn't rely on the user having a personal cellphone-- It can be a store iPad or desktop computer.

Cons: I find that there are so many updates rolling out constantly, it can be hard to keep up at times, but there are recap emails that Opus sends out to consolidate big and small improvements made to the platform.

Pros: What I like most about Opus is how simple and engaging it is for frontline staff. The mobile format makes training easy to access anytime, and the talkable style keeps team members interested instead of overwhelmed. I also love how quick it is to create content and track progress—it saves me time while making training more effective.

Cons: Opus has honestly been such a blessing for our team that it’s hard to find anything we would consider a true ‘con.’ From day one, the platform has been intuitive, easy to roll out, and instantly engaging for our staff. Training that used to feel overwhelming or inconsistent is now quick, accessible, and effective. Our team members actually enjoy completing courses, which is rare for training. The mobile-first design fits perfectly into a busy restaurant environment, and managers love how simple it is to track progress. If anything, the only challenge is keeping up with how much our staff wants more content. That’s a great problem to have, and it speaks to how impactful Opus has been.

Pros: Translations - The auto-translate feature has helped us better reach, train, and communicate with our entire team, not just English speakers. User Friendly - Course Creation is quick and easy. We are able to use our LMS for many more trainings because we can build and assign content with speed and ease. Navigating the platform is intuitive for the end user as well. Reporting - Reporting features are extensive and intuitive. I can look up almost anything in a matter of seconds. Senior Leadership has good visibility into reporting as well with the quick and easy permissions settings. Support - The Opus team is quick to respond, courteous, professional, and helpful, eager to hear feedback, and they are always making improvements based on the feedback.

Cons: The only con – they’re so good I sometimes can’t keep up with the improvements. But they are always a quick email or call away to help me navigate any new features.

Pros: What I like most about Opus is the control it gives me over content creation and delivery, the speed it supports for launches and initiatives, and the outstanding support from the Opus team.

Cons: Honestly, I don’t any. Opus has consistently improved with updates, and their team actively seeks user feedback to make it even better.

Pros: Opus is built for how restaurants actually operate. The app is mobile-first and easy to use for both managers and hourly employees. It only takes a phone number to get started, which makes onboarding quick and painless. The courses are short, engaging, and easy to create. The built-in AI tools help us translate content, adjust tone, and write courses from scratch. We also like the check-in feature, which ties training to real moments on the job.

Cons: I have nothing specific to speak of. Some features are still evolving which is to be expected with a growing and expanding platform. That said, the team at Opus is highly responsive and genuinely listens to feedback, so improvements are ongoing.

Pros: Opus Training allows us to deploy up-to-date training to multiple locations and multiple brands as needed. The end users access the training with no barriers, and get what they need to do their job the best of their ability. The end user is always changing, and Opus Training allows us to create training in ways the end users receive it best - be it digitally, visually, auditorily, and even allows downloads of SOPs if they need something printed out and tangible. With translation into the end users preferred language, we can guarantee that our training is being delivered correctly and effectively.

Cons: There are little to no downsides to Opus Training. Every time we have brought up a suggestion or a 'want', the Opus Training team has always done their best to create or accommodate what we're trying to accomplish. They are a company that values our feedback and partners with us to get what we need in learning and development.

Pros: Pros: Easy-to-use platform, fantastic support team, strong customer community, constant innovation, impactful webinars and office hours, 132 supported languages, AI-created content

Cons: Cons: None—Opus delivers and then some! It is the best in the business.

Pros: The A.I. functionality of Opus is an absolute game changer! No experience needed to develop incredible engaging content for your teams. The automations are fantastic! All of the integration possibilities! The reporting is one of my favorites. It makes it so easy on an executive level, all the way down to reporting for Team Members; one-stop-shop and its fantastic! It has SO MANY translation capabilities and this was an absolute must for our organization. This platform simply "checks all of the boxes"

Cons: This is incredibly difficult to answer. There is very little that I can think of to list as a con.

Pros: Opus has been super easy to adapt to. Its very user friendly and has great features to use. The support team is excellent.

Cons: No complaints about Opus. We have been very happy with all products we have used.

Pros: Opus is the definition of a true partnership. The team is genuinely invested in your success. Continually evolving with thoughtful updates that enhance the user experience.

Cons: It’s hard to find anything to dislike when the company is continuously improving the platform with meaningful updates. The team is also highly receptive to feedback and open to new ideas.

Pros: User-friendly, mobile-first platform Ideal for compliance, safety, orientation, and manager development Easy to build, launch, and track training content Excellent support and fast turnaround on feedback Centralized access to SOPs and system training across locations

Cons: We’d love to see alcohol awareness included in the compliance training catalog, but we know that’s on their roadmap and coming soon

Pros: What I like best about Opus is the control I have over content. From creation of the content to the first roll out, it's easy to use and edit. The AI ability saves me so much time and effort with the small stuff that I'm able to dedicate more time to my bigger projects. The support I received from onboarding to launch to now has been fantastic and never wavered. If I have an issue, I'm able to talk to someone real in little to no time. They take my suggestions for new features seriously and have implemented at least 1 that I can think of right now. Integrating PayCor was incredibly easy as it links to the user's emails that they use in Opus. Overall, I have never been happier to switch from one platform to another. I use Opus everyday and will continue to use it to better my concept and my teams.

Cons: I honestly can't think of anything. The things I didn't like have been resolved.

Pros: Opus is a really great, comprehensive product for learning management. I love the care that the team puts into ensuring that your content is relevant, helpful, and accessible to the front line teams in a way that makes learning effective. They are swift in creating solutions to any problems that come up, and are always finding ways to utilize technology to their advantage.

Cons: There are a few functionality issues within the content builder that are minor inconveniences. However, we have created work arounds for them. But, I would say that the would be what I like the least, even if I am able to work around that functionally.