TireShop

Pros: Solid Customer Support - Hands down the best support service when needing that in the field on demand its highly important without that it just wouldn't be the same. Pristine Integrations - for the quick accurate linking to accounting software, reports on vehicles an all in one spot for you to get the data stream you desire. Ease Of Use - for novice techs this software doesn't seem to be at an advanced to cause error i will say from experience its smooth not to complex Multi Store Front Use - whether your just a small business one man band type deal or going for the multi location business this its equal Complex New Function- handles appointment's, inventory ,CRM, pricing calculation as well as reporting tools.

Cons: Cost- defiantly isn't the most efficient price out there but at the end of the day you get what you pay for i believe so its worth it it will prove you wrong just like it did me. Limited Customization- some options may not give you the extra you need complexity- if you have no experience you may have a difficult time getting the learning curve

Pros: One stop shop for point of sale, history, repair order and estimates. Live inventory across multiple stores.

Cons: Way too many clicks to get to any given screen, reporting is confusing, lags and crashes often.

Pros: $73

Cons: Being able to print National Account completed documentation. (Small issue)

Pros: I helped my mechanic implement this software into their daily usage and he LOVES it!

Cons: Nothing. The features are easy to use and seamless.

Pros: Speed, ease of use and you can call for support, talk to an English speaking human and they resolve the issue, which happens very seldom. They download regular updates and the maintenance is very affordable.

Cons: The pricing module isn't very clear. I opt to do it manually, but I'm sure I just don't understand it and I have never taking the time to ask about it.

Pros: We have had TireShop for since April 2007 and the continual updates and support we get keeps us from ever considering another POS system. Our staff picks up the system quickly during training. There is no need for a mouse and everything can be done by keyboard, which may seem strange at first but is actually a major boost to efficiency.

Pros: Conversion process from our old system to TireShop was seamless as the result excellent customer service. TireShop is a significantly more user friendly software system than any other system we have used over the last thirty years. I would highly recommend the system,

Cons: Declined Services report is not as user friendly as other reports. Otherwise, there are no cons that I would report.

Pros: Simple, accurate and efficient, Great support staff. I have never had an unanswered question or a problem unsolved. The quick books accounting integrates perfectly.

Cons: Had to bring in a quick books consultant to help me set up our accounting side. After that it has been smooth sailing.

Pros: It is easy to set up and train new users on. We made the decision to buy the program mid- November of 2011 and we were live with virtually no problems on January 3, 2012. The customer service team is super responsive. Integration with contract service companies such as DOT # capture, Goodyear sell-out data, etc. is easy. It has virtually everything you can think of to help you sell tires and service as well as managing your business to the max.

Cons: If there are any negatives, they are, in my mind, buried by all of the positive aspects. I only wished I had purchased this system sooner.

Pros: They are very receptive to problems or suggestions we have. The are great on customer service. They have made us feel like they have built this program custom just for us!

Pros: This product ties the tire industry and auto industry together better than any program we've used prior. It offers excellent customer support and is always evolving..

Cons: There are no real negatives to this product for myself or the company. It is truly a great fit for our business.

Pros: Tireshop does it all for us. It is very easy to learn initially, and very robust in it's functions as you call on it for more and more. We have been recommending this product to anyone that inquires as to what software platform we are utilizing.

Cons: We like it all. Honestly can't come up with a single issue that could be improved. They have taken many steps to add new functions and keep ahead of industry trends.

Pros: Works great for multi store function, inventory control is easier than our last system. Company is very good at tailoring it to users.

Cons: I wish it had any inventory scanning program. I wish it had tighter controls for inventory entry, keep everything more uniformed.

Pros: The software is totally user friendly, intuitive and is made for the tire and auto repair business. We are in our 7th year and ZERO issues

Pros: Full integration with ATD included; Epicor integration allows for ordering parts and pulling over labor and parts into ticket using our pricing matrix; Quick Quote feature on tires very easy, Integrated CC processing, customer retention program, and tire images/features

Cons: Deposits on tickets are difficult to track, however the team has already developed one report to help me track them and are working on another to fully track the deposits.

Pros: Ease of use and training new users. Integration with back end systems. Speed. Amount of reports and ability to export to spreadsheets. Customer support is excellent when needed. Software updates to take care of any issues identified. Integration with social media. Thumbs up all the way around.

Pros: Ease of use. Quick, So easy to train new employees on. All in one program. Service Manager can make quotes fast.

Pros: Easy to use and so easy to track what used to be hard to find issues on our previous software. We get great support from the TireShop by FreedomSoft I have recommended TireShop to many other shops and they have all been pleased with it too. They work with us to use our ideas for improvements too. We are in the lawn equipment business too. They have helped us customize this but it can't integrate with the Outdoor Power Industry like it does the automotive.