PTM-VISION

Pros: THE ACCOUNTING PORTION OF THE SOFTWARE INTEGRATES PAYABLES AND RECEIVEABLES AND PROVIDES ALL THE NECESSARY TOOLS FOR SUCCESS. ESPECIALLY REGARDING MONTH END BALANCING AND THE INTEGRATION TO THE WORK ORDERS.

Cons: THE ONLY CONS FOR OUR BUSINESS APPLICATION WAS THE AMOUNT OF DETAIL NECESSARY TO INTEGRATE WITH VISION. OUR COMPANY HAD A MAJOR CHANGE IN OPERATIONS AND DETAILS WE NOT EASILY OBTAINED, ALTHOUGH WELL WORTH THE TIME AND EFFORT

Pros: EASY TO USE. SOFTWARE UPDATES WERE READILY AVAILABLE. TECH SUPPORT IS ALWAYS AVAILABLE.

Cons: LITTLE CONS. PERHAPS SOME OF THE SOFTWARE FEATURES WERE MORE DIFFICULT, BUT THEIR TECH SUPPORT WOULD EXPLAIN SIMPLY.

Pros: It covers a lot of aspects of our business fairly well. It is an adaptable platform that has many options.

Cons: It has been and remains glitchy. Locking up and erroring out on a fairly consistent basis.

Pros: THE SYSTEM IS EASY TO USE AND WORKS WELL AS A DMS

Cons: WE STILL ARE WAITING ON SOME WORK AROUNDS TO BE FIXED

Pros: Diverse program does everything that we need it to do for us

Cons: lots of ghost in the closet things that keep happening that should be locked down.

Pros: I love the features and customization of the software.

Cons: I really don't have any cons. The system is amazing, and the staff is very helpful.

Pros: I have been with PTM for 24 Plus years they have always worked to make there Product better to help you as a Business succeed, They seek the input of me the customer and end user of what we need to make our operation efficient and successful

Cons: The only Complaint I have is the Accounting Module is made for accounts and doesn't work well with with us that are not accountants

Pros: As far as the software, we like the inventory, account setup, accounts receivable, and accounts payable features the most. We also like the integrated credit card processing. Customer support for VISION is great. You get real people right away (very good thing during a time that requires a call to support.) They listen, respond, follow up. And they're patient and kind about it.

Cons: Like most applications, one must learn to work with it's little quirks. The billing feature is our least favorite. It seems to take longer to get good at using it, however, that may make sense, as it is likely one of the more complicated features in the application.

Pros: TNT Truck Parts deals with so many inventoried parts and it's easy to keep track of everything. In all of my years in Accounting I have never even heard of Pluss, it's been a learning experience for me and with the help of [SENSITIVE CONTENT], [SENSITIVE CONTENT] and the rest of the team they have made every effort to teach what I need to know even things I didn't know I needed to know.

Cons: Not really any cons, when I need a different report or anything they make it happen.

Pros: Program is easy to navigate and help feature can answer most questions.

Cons: Payroll product discontinued. We had to switch to another payroll provider.

Pros: The most important feature of this credit card payment system is the integration to my Pluss software Point of Sale system. It is such a time saver for my personnel using and processing credit cards.

Cons: The integration was very simple. It took about an hour to get 3 work stations set up to use the new credit card system. The training was very helpful also. It is hard to put into words the time savings this new system provides with the complete integration to our Pluss operating system. The accuracy is spot on as well. The ability to save card information is important also.

Pros: I like that Vision is an install based platform. This means that even with network outages I can still operate my business. Vision has some features that after some time to learn them can be very helpful.

Cons: $7a

Pros: I like the program. Works with ease being our service facility runs day and night. Users don't get hung up to the point they can perform simple jobs tasks as i have seen with other programs.

Cons: Search functions for customer lookup as well as parts look up are very dated. System needs more intelligence in that area as i have seen using other programs where less is more in the data search fields. System bogs down with overwhelming amounts of data we put into it and we need to index often to avoid this. It would also be nice if it was a sequel based program vs foxpro - notes that i have heard through our company's IT dept.

Pros: The program is very intuitive. Once you get started and familiar its pretty self explanatory. If you get stuck the help desk is always available.

Cons: Online self help is difficult to navigate.

Pros: reports from the service side It has a good service side or sales Easy and fast to make a work order

Cons: not a fan of the updates. they seem to make changes with the system and we don't know what they are until we open the system to use and find them. especially surprises in the parts and inventory area is hard to handle at times. System has a lot of options, but once we tried to use them they did not fit in the system without too many steps and cumbersome to use.

Pros: Complete DMS that is customizable. PTM- Vision is used by every department and it helps us manage our day to day business operations.

Cons: Reporting. The level of reporting could be better. There is the option to pull data into Excel which is useful for getting the reporting we need to run the business.

Pros: the ability to watch cash flow and profitability.

Cons: the loss of integrated payroll service in accounting

Pros: When we made the change from Karmac to PTM the driving factor at that time was cost. We were forced to make changes due to Y2K and it was a much better choice to switch than to pay a high fee just to get a patch job from Karmac. My bookkeepers at that time had some experience with the accounting features of PTM due to our Florida branch was using the software. That alone had a large impact on our decision to go with PTM. Later we also learned to appreciate the inventory and point of sale features.

Cons: Trying to get software to completely fit the way we run the business is always a challenge. Attempts are made to make it more of a custom fit but you usually have to bend to the ways of the software since things are designed to fit the masses. Other than that the purchase order functions have always seemed to have some issues that we have learned to deal with.

Pros: $7c

Cons: honestly since we upgraded to the onsite server, I have yet to find any major issues with the program.

Pros: point of sale program and time clock or employees

Cons: some reports are harder to run . do not use financial side

Pros: tone of reports, easy to use, support is fabulous. able to build reports to fit information required

Cons: as there are tons of reports to choose from, sometime hard to find the correct report

Pros: Cost Customer Service Pricing Features Part interchange features Sales History searches

Cons: certain inventory features have glitches with on order and count difficulty reversing transactions