Rating
4.3
1,333 reviews
Categories
4
Founded
1984
Employees
91000
Web conferencing tool that helps businesses with instant messaging, voice & video calls, voice messaging, desktop sharing, conferencing. Designed for midsize to large businesses in consulting, finance, healthcare, and other industries, it is a web conferencing tool that provides team messaging, remote collaboration, and more.
Ad spend / mo
$96K
1,191 paid keywords
Paid visits / mo
29,046
Organic keywords
761,041
Organic visits / mo
1,921,057
Authority
76
242,574 ref domains
Creatives run
100
as Cisco Systems, Inc.
Active now
100
last 14 days
Advertising since
Feb 2023
3+ yrs running
Last seen
today
still active
The shared messaging across Unified Communications (UCaaS) Platform advertisers - the validated angles to copy. See the niche →
(1,333 reviews)
Cisco Jabber provides a stable unified communications platform for messaging, presence, and voice/video calling. It integrates well with Cisco UC infrastructure but feels dated compared to newer platforms.
Pros: Reliable calling functionality Voice and video calls are generally stable Good integration with desk phone systems (CUCM) Call quality is consistent on a well-configured network
Cons: Outdated user interface UI feels old compared to Teams/Webex/Zoom Not as user-friendly or intuitive
Anonymous User · IT Infrastructure Engineer · Education Management · May 14, 2026
Overall, Cisco Jabber has been a solid product in my line of work, and has been a constant and stable piece of equipment.
Pros: The streamlined interface and simplicity of the product make Cisco Jabber an easy solution to customer service phone calls.
Cons: There are some connectivity issues with using Cisco Jabber. However, these can be attributed to internet issues on the user end.
Nathan G. · Member Service Advocate · Insurance · February 25, 2026
| Category | Page | Rank | Placement |
|---|---|---|---|
| Webinar | 1 | 8 | - |
| Web Conferencing | 1 | 10 |
Domain confidence 90%
| Keyword they bid on | CPC | Pos | % budget | Landing page |
|---|
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Overall the experience with jabber was acceptable and it allowed us to communicate with others across the company
Pros: It did it’s job when it came to being able to chat with teammates and communicate with others in the enterprise
Cons: The fact that there wasn’t alot of opportunity to add other productivity or communication applications
Samantha E. · Agent · Insurance · October 31, 2025
La mia esperienza complessiva con Cisco Jabber è molto buona. È una piattaforma affidabile per la comunicazione aziendale, che integra chat, chiamate e videoconferenze in modo semplice e stabile. Ha migliorato la collaborazione quotidiana nel team.
Pros: Mi piace la semplicità con cui posso comunicare con i colleghi tramite chat, chiamate e videoconferenze in un’unica piattaforma. L’interfaccia è intuitiva e rende il lavoro quotidiano più fluido.
Cons: A volte l’applicazione può risultare un po’ pesante e rallentare l’avvio, soprattutto su computer meno recenti. Nulla di grave, ma potrebbe essere ottimizzata meglio.
Michele R. · Solution Architect · Information Technology and Services · October 10, 2025
Its an amazing application and a must for companies. Cisco applications in general are great. Our company has been using it for years
Pros: Its amazing all its functionality is amazing being able to track, record and review callers. Amazing in a call environment.
Cons: Havebeen using it everyday for 2 years andnot once had an issue. Its also easy to setup. There costumer service is proffesional
Georgina H. · Analyst · Computer Software · July 1, 2025
Pros: I like how intutive and easy to use it is! Coming into work everyday and booting up Jabber is as simple as opening up my Email.
Cons: Sometimes there are latency/communication issues between Jabber and Finnesse, leading to calls not being recorded.
Joshua J. · Account Executive · Information Technology and Services · June 4, 2025
I loved using Cisco jabber. We have recently switched over and don’t find it as easy as jabber. I liked that it was an app and you could use other web services while speaking on the phone
Pros: Cisco jabber makes it very easy to use as a phone with clients without using a personal number. I like that there is an app as well and call log
Cons: I don’t have anything negative to say about Cisco Jabber. It worked well. I would like to hear voicemails in the app rather than email notification
Riana I. · Account Manager · Entertainment · May 11, 2025
Pros: Makes it easy to connect and make internal calls and external calls.
Cons: Can be finicky and disconnect from finesse dropping my calls.
Nathaniel W. · Account Executive · Information Technology and Services · May 4, 2025
Offers a unified communications platform with pros like ease of use, call management features & integration with other Cisco products.
Pros: ☆Jabber integrates well with other Cisco products, such as phones, and provides features like caller ID and search for numbers. ☆Jabber is available on both PCs and mobile devices, allowing for continuous communication even when away from the office.
Cons: Some users have experienced delays between phone calls and application updates.
Nivesh B. · Network Administrator · Information Technology and Services · May 3, 2025
Positive, it has many features in one program which increases overall efficiency.
Pros: I liked the instant messaging feature for quick communication.
Cons: Desk top sharing feature would sometimes be glitchy during meetings.
Emilee T. · Billing Support · Environmental Services · April 30, 2025
We mainly use Cisco Jabber as a standalone remote communication tool. It is simple to use and has a lot of configuration settings. It allows you to easily intercept calls or transfer incoming calls to another phone number.
Pros: Cisco Jabber is simple yet has a lot of features like Microsoft Office integration.
Cons: Sometimes the settings don't work anymore like Office add-in or the device for microphone/speaker changes.
Maxime B. · System Administrator · Machinery · March 13, 2025
Schlechte Erfahrung, nicht Stabil, schlecht Sprachqualität
Pros: Nichts, nicht Intuitiv, muss unbedingt stabiler werden.
Cons: Jabber ist nicht stabil, weist viele Verbindungsunterbrechungen auf und ist aus meiner Sicht nicht zuverlässig nutzbar. Zudem kann es den Wechsel nicht selbstständig durchführen, wenn man während eines Telefonats über WLAN nach draussen geht – die Verbindung über das mobile 5G-Netz bleibt nicht bestehen.
Fabian M. · VL · Public Safety · March 3, 2025
Utilisation pour des appels / Visio / messagerie interne type WhatsApp
Pros: une solution tout en 1 Visio appel conférence interne entre collaborateur messagerie interne
Cons: le logiciel peut de temps en temps avoir des beug il faut forcer en redémarrant le logiciel
Hédi L. · Ingénieur commercial · Computer Software · February 26, 2025
Easy to find coworkers and call or message them.
Pros: Easy to use, high quality communication.
Cons: Simple feature set, not the most stable, lack of auditing capability.
Anonymous User · Computer Service Technician · Education Management · February 24, 2025
J'utilise cisco pour en VOIP, ce qui est très pratique, mais aujourd'hui il manque des fonctionnalités pour assister à l'analyse de ses calls.
Pros: Le plus apprécié est la facilité d'utilisation.
Cons: Des bugs parfois, manque aussi une assistance IA.
Pierre P. · Commercial · Computer Software · February 19, 2025
Overall, my experience with Cisco Jabber has been quite positive.
Pros: Cisco Jabber is quite popular for its versatility and integration capabilities.
Cons: There can be occasional issues with call quality or connectivity, especially in areas with poor internet service.
Bien C. · System and Service Operations Analyst Information Technology · Food Production · February 5, 2025
It is a very creative and convenient application, great to use daily and very easy to use as well
Pros: The caller ID is very innovative and useful in everyday work life. Also the search feature for numbers is very useful
Cons: Sometimes there is a bit of a delay between phone and application to see who is calling
AARON B. · IT Admin · Retail · January 3, 2025
It was OK - just have better tools to use now that combine capabilities.
Pros: Easy tool to chat internally, easy to use.
Cons: Lack of additional functionality - many other tools allow chat + other options.
Sarah P. · Automation Consultant · Financial Services · November 27, 2024
Since Covid, I have been working a hybrid schedule. I have days during the week where I work remote and used this app on my computer frequently to make calls to client's. It's been really useful. I can use it anywhere as long as I have internet.
Pros: You get assigned a number and can easily make calls straight from your computer. This is great if and when you have to work remotely.
Cons: That you have to be connected to internet or WIFI in order to make calls out/receieve them from computer.
Ashley S. · social worker · Hospital & Health Care · November 14, 2024
Overall positive experience with jabber. I have not had any dropped calls or anything like that.
Pros: The ability to have a work phone without the need for a physical device.
Cons: Sometime the software doesn’t want tot load and requires multiple force close to get working.
Trayton W. · Technical analyst · Hospital & Health Care · October 8, 2024
Pros: Great tool for communication. Easy to use. Contains many interesting solutions.
Cons: Sometimes i have got a problem with alerts.
Maciej K. · Telemechanics specialist · Oil & Energy · October 8, 2024
Pros: Instant messaging, voice and video calls, nice tool for team communication and collaboration.
Cons: It is getting outdated and lags behind other leading products from different companies.
Umang R. · Strategy Program Lead · Business Supplies and Equipment · October 6, 2024
Cisco Jabber will certainly meet the classic need of a company looking for a centralised service for making and receiving calls. However, if you're looking for more advanced functions or higher reliability, you'll have to pass.
Pros: Cicso Jabber is a communication tool that does exactly what you'd expect of it. The calls are clear, the basic functions are easy to learn (even for beginners), the interface is clear and the impact on RAM is almost non-existent.
Cons: Using this service in a claims processing centre, Cisco Jabber was used almost daily. This is where we noticed the limitations of the tool: frequent errors in call transfers, numerous bugs when used intensively in a short space of time, lack of advanced functions (music on hold, definition of call transfer pools in the event of absence, etc.).
Léo C. · Trainee · Banking · September 3, 2024
Cisco Jabber was very useful to all of our employees
Pros: The options to talk to other employees via the app
Cons: we had to have the cisco servers for it to work
Darren W. · Systems Administrator · Electrical/Electronic Manufacturing · August 5, 2024
Pros: Integration across the company with internal messaging.
Cons: It lags sometimes which makes things difficult with speed and productivity.
Chad W. · Production Partner · Real Estate · July 6, 2024
| Video Conferencing | 1 | 11 | Shortlist |
| Collaboration | 2 | 15 | Shortlist |