UserWay Accessibility Widget

Pros: As someone who’s not in Internet, design or production, I found it very easy to install and utilize the widget. I had access to the file and abilities to customize the size and position. It was very - easy process.

Cons: I can’t say there are any cons. Pricing was right, the installation was easy and communication was quick and swift.

Pros: I liked how easy it was to be able to put on our website. Especially for someone who is not tech savvy. It also seems easy and accessible for our clients to use when accessing our website.

Cons: I have not complaints about UserWay Accessibility. We have not run into any errors on our end that make the product hard to use for us or our clients.

Pros: Easy to set up and offers a wide array of accessibility for our clients. It is discreet and not over the top on our page.

Cons: Thers have been little issues with the widget. It operates smoothly. It has been great, we were able to set it up with ease and the price is great.

Pros: I got the UserWay widget because we want to help out all of our patients including ones that are special needs and to make our website accessible to everyone. We get a lot of compliments but we hope that is from all potential clientele.

Cons: It's really easy to use and I cannot think of a con about the widget. The only con is the price in my opinion.

Pros: the solid and complete Accessibility features that covers every application needs and it's easy to use

Cons: it's not leaving much room for styling the accessibility widget itself for the consuming applications

Pros: Installation is easy. It works smoothly in terms of the user interface on the site. The Dashboard is also easy to use.

Cons: There is nothing that I would consider a con to the widget. Perhaps additional methods of installing it.

Pros: How easy it was to install and use. Trying to implement something in house would take a long time and budget, this was such an easy option to use.

Cons: Not that we can think, overall this was a good experience. Overall this maybe hard for hard coded websites.

Pros: Lots of user-driven accessibility tools, which offer utility to individuals who specifically need them but also anyone else who wants to customize their experience viewing a website. Highlighting links, for example, is a tool for everyone. Pretty nifty and reasonably priced for peace of mind.

Cons: Needed to reach out to support to clear an account ID mismatch issue, but it was a quick fix. Also had a little snag with switching from direct code injection to GTM deployment, so perhaps the instructions could be clearer, but that could also be user error.

Pros: The widget is incredibly easy to install, very intuitive to use, and integrates seamlessly with most websites. It allows for fast deployment without requiring any technical expertise.

Cons: While the widget works well, some fairly standard features are locked behind a additional premium plan, which might feel limiting for smaller organizations.

Pros: It's simple to set up and configure and customize. It also helps people that need help on our website!

Cons: I have had a difficult time reaching out account manager to enable pro through our Level Access account. Once we have that set up I will be happy.

Pros: I loved the fact that it was super easy to install and configure. It offers a wide range of features too! I love how quick any changes you make are published instantly. UserWay is by far the best accessibility widget tool out on the market!

Cons: I cannot find anything I have not liked so far. This is a great tool. If i had to list maybe one con, is that I did not find this solution sooner.

Pros: The variety of options to apply at a website for better accessibility are impressive and very curious

Cons: Some functionalities break the page like letter spacing or font size, but I think its part of trade-offs for accessibility sometimes

Pros: I was looking for a simple, no-fuss accessibility solution for my website — and UserWay delivered beyond expectations. As someone non-technical, I expected a bit of a learning curve. But to my surprise, I had UserWay installed on Acropolitan.com in under 2 minutes. The instructions were clean, straightforward, and the widget was live and fully functional instantly — no tech headaches, no fluff. The experience only got better when I needed help. I reached out to support with a quick question, and honestly, the response was so fast, it felt like the issue was resolved before I even finished reading “Hi.” That kind of responsiveness builds trust fast. Pros: -->Incredibly easy to install -->Clear, concise setup instructions -->Fully featured out of the box Seamless experience even for non-technical users

Cons: None, really — but I do want to highlight that their support team was so quick and helpful, it deserves a special mention. Getting real-time help without friction is rare and appreciated.

Pros: Ease of use, ease of implementation, the support chat is always very responsive. I have not had any issues with anyone complaining about using the widget so to me thats a win.

Cons: I am a developer, I don't actually use the widget that much but I implement it. I would comment the language selector, I don't like how it flashes the native language and then it translates it, this has to do with how the page loads then userway widget but its not a great experience in my opinion.

Pros: Easy to install, customize and navigate. Instructions to install were clear and the esthetics in the website is great.

Cons: It's not really clear what provides the free version, as we understand you could use that perpetually. We are pro now anyways.

Pros: The accessibility widget makes it easy for our website to be user-friendly to all people. We have had no complaints!

Cons: We do not have any complaints about the accessibility widget. It has been working very well for us and we don't have to worry.

Pros: The app is easy to install and works instantly - anyone with website access would be able to install this widget. It is great that you can customize it to your brand, and position it easily on your website. I like that Userway sends you emails, with recommendations on how to use the tool and continuous improvement like branding, adding an accessibility statement, sharing your use of the tool online, and more.

Cons: So far there are no cons. Aside from the subscription-based model, which the preference would be to purchase the product at a one-time fee.

Pros: That I won't get sued for not having accessibility issues on my website. On top of that is really easy to use for disabled people.

Cons: Nothing to say here. Everything is so easy, just copy and paste the code provided on your backend of your website and you are ready to go. Prevent having heavy fines for not having your website in proper conditions.

Pros: What I liked most about the user way accessibility widget is the fact that it is extremely easy to install. Also the product is very thorough.

Cons: What I least liked about the accessibility widget is the pricing, and the minor glitch I had with the two sites.

Pros: I found the UserWay Accessibility Widget quite beneficial due to its straightforward implementation process, which made it easy to get started. Furthermore, I was particularly pleased with its level of customizability, which allowed me to tailor the widget to suit my specific needs and preferences perfectly.

Cons: Everything is on track. There are no issues or concerns to report at this time. All aspects of our website project are progressing positively and satisfactorily. Therefore, it is my pleasure to express my complete satisfaction with the current USERway widget and to encourage you to maintain the high level of performance and dedication that you have demonstrated thus far. Please continue the excellent work; your efforts are greatly appreciated and yield positive results.

Pros: I really like the ease of use and customization, customer support very helpful with technical and sales questions.

Cons: nothing to report, it's probably the best ADA widget solution on the internet after researching many providers.

Pros: Ease of use for end user and ease of administration.

Cons: N/A. We haven't observed anything we didn't like.