Tandem Software

Pros: Tandem Software offers user-friendly interface, intuitive modules, a robust knowledge base, excellent customer service, and proactive implementation of client suggestions. It ensures effective information security management, streamlined reporting, and peace of mind regarding regulatory compliance.

Cons: Tandem Software offers customizable features with room for improvement based on user feedback. Initial setup suggestions were incorporated, but module unlinking flexibility is limited, affecting organizational deployment.

Pros: The tool is completely web based and accessible from anywhere.

Cons: Some of the modules such as Risk Assessments can get pretty complex making them time consuming to setup and review.

Pros: I am learning so much at my first conference so can't wait to dig in!

Cons: Still learning to navigate the system, sometimes frustrating yet.

Pros: Automation and ease of use. Customizable and the reports are very useful.

Cons: Drag and drop option for loading documents into Tandem without individually opening each request item would be helpful.

Pros: The collaboration between all the features.

Cons: More report capabilities and scheduled emails

Pros: All we need for our Information Security Program in one product

Cons: If there was a feature to download all modules into the annual report to the board.

Pros: The integration between the various Tandem modules allows for easy change.

Cons: As with any system, it is impossible to have all features available to your institution since processes and procedures vary from institution to another. However, more custom fields are being added.

Pros: Tandem Software simplifies the very complex requirements of the regulatory process in banking.

Cons: It can be intimidating for a new user.

Pros: Tandem is easy to use and has great resources for support both in knowledge base, video learning and live support

Cons: Can become complicated to manage if you customize

Pros: The bank loves the product. Thinking about adding more modules.

Cons: Sometimes it's hard to figure out what to do in the modules. I think it's a team issue tho as most of us do not watch the videos on the products.

Pros: Ease of use, modular so we only purchase what we need to use

Cons: Some menus are hard to find items, but it has gotten better.

Pros: Able to know our findings in audit management

Cons: None so far. I have not found anything just yet.

Pros: I love the ease of use and customization. The reports are incredibly helpful and it makes the whole VM process much easier.

Cons: Nothing I can think of. The whole platform makes the VM easy and helps us keep track of what documents/contracts are due.

Pros: The modules are easy to use and intuitive. The knowledge base is great and the customer service is fantastic. Many of the suggestions for enhancements by client get implemented which makes you realize the vendor is listening to their clients.

Cons: Nothing specific comes to mind. Enhancements were made that fixed the issues I had.

Pros: The customer support is wonderful. Anytime I reach out everyone is very helpful

Cons: Sometimes navigation is difficult in finding what I need because I don’t use the product on a regular basis

Pros: We needed a solution for Business Continuity and Impact Analysis. Tandem delivered a product that was impressive not only as a solution but one that embraced our regulatory compliance.

Cons: Tandem has many aspects to learn to get everything working. Training is a must but the resources are abundant.

Pros: Simple and intuitive. Really like how the reports are built.

Cons: At this moment I do not have anything that I like least about Tandem.

Pros: I like that it can go between other products in tandem and the reporting features

Cons: Sometimes takes a while to set up policies and procedures that relate to my bank

Pros: The single pane of glass for multiple pieces of information

Cons: Need more integration between the different pieces

Pros: The way each module integrates with each other

Cons: Sometimes it’s not always easy to navigate, but you eventually get there

Pros: The feature I like most about Tandem is the ease of use and versatility followed close by the fact that you don't have to worry about whether your documents are up-to-date with the latest regulatory releases.

Cons: Because Tandem incorporates so many aspects of the organization it requires quite a bit of time to initially enter the information into the program and to maintain the information as your organization changes.

Pros: The Tandem product modules are powerful without being overengineered. The modules share a common database where policies are linked to vendors, information assets, risk assessments, incidents, and audits. The ease-of-use has empowered more people in more departments to participate in vendor management, contract reviews, risk assessments, and continuity planning.

Cons: I don't have any complaints about the Tandem products. I'll be the first to purchase a change management module if/when they build it into their ecosystem.

Pros: Nos ha ayudado a llenar los vacíos con respecto a nuestra seguridad y las evaluaciones de riesgo. Fue de gran ayuda para nuestros procesos de comercio en línea. Facilitó también la presentación de informes a nuestro directorio.

Cons: Al principio su uso no fue muy sencillo, pero creo que su curva de aprendizaje es el que se podría esperar de un software de su tipo.