Booksy Biz

Pros: Expense tracking, the calendar, and appointment reminders are all great features. Very user friendly.

Cons: The price point is higher than similar salon booking software, customer service isn’t as responsive as I wish they were

Pros: The client-facing interface is clean and easy for customers to use. Booking pages look professional, and automated reminders are a helpful touch. The idea behind the platform (giving service providers a simple way to manage appointments) is fantastic.

Cons: The backend setup is confusing and far from intuitive. Many of the features feel half-built or glitchy, and customizing services, availability, or pricing often requires too many steps. Customer support is slow to respond, and updates sometimes break features that were previously working. For a platform that’s supposed to simplify scheduling, it often creates more friction than it removes.

Pros: I haven't had a chance to benefit from it yet. I'm still posting on my social media everyday trying to pull clients in.

Cons: It's not as accurate as some say it is. Maybe it's because I haven't had dealings with this app but two weeks.

Pros: Learning curve. Customer Service is pretty good, and always available to answer all my questions. For the value of the money is good.

Cons: We did not like the boost feature. We had Charges showed up in our account all of the sudden and we were not informed well about this.

Pros: It's easy to use and convenient. It's professional and has the most users out of all the other scheduling apps so it's more promising to help new businesses find new clients.

Cons: It requires people to download the app and schedule their own appointment in order to leave a review.

Pros: I don’t need to constantly answer phone calls or do heavy marketing the open network on the client app helps bring people to me.

Cons: I wish that Booksy would add a notification when someone is in the waiting list. I won’t know unless a client tells me.

Pros: Works really well as an organizational tool with a good layout design and an easy to use interface.

Cons: Honestly the app is pretty decent but the one thing i dont like is all the “marketing” and “boost” ads, because when you take the time to try to use them and give them a chance they provide no results in getting you new clients, for example ive had my account boosted for 2 weeks and did everything booksy asked, as a result i havent booked any new clients, not one.

Pros: I love that Booksy Biz makes scheduling extremely easy and fast for both clients and business owners. The interface is intuitive, clients receive reminders, and the booking process saves me a lot of time every day. It keeps my schedule organized and helps reduce no-shows. Overall, it simplifies my daily operations significantly.

Cons: The main downside is the commission fees, which can add up over time, especially for small or growing businesses. While I understand the value of visibility and marketing, a more flexible or tiered commission structure would make it more budget-friendly for service providers who are just starting or still building clientele.

Pros: I like the ease of use for my clients. Also being able to just share the link or the QR code is incredibly convenient

Cons: There are a few bugs. When you go to type when using message blasts the cursor jumps backwards and makes it a mess. I also don’t like that we as the business can’t rate the clients like Uber. It would be really nice to know if a client has a tendency to no call no show a lot of barbers. Or if there are any other issues with them as clients. Even if it was as simple as Booksy letting us know “hey this person has 6 no call no shows against them from other people” so we can know to have them prepay or not.

Pros: Es facil para mis clientes usas y hacer citas para y también es muy facil para entender ! Poco a poco entiendo más

Cons: Tardarme para poder ser visible necesito visibilidad y necesito poder entender cómo llegar a más personas espero sea rápido y facil llegar a ser muy visible

Pros: I like that clients can pre pay before so I am protected with my time and scheduling. I love that clients can leave a review.

Cons: I thought I would be getting a new client at least very other week. Wanted more advertising from Booksy.

Pros: I like the opportunity it creates to get new potential clients. And helps with my schedule my day is organized

Cons: I’m not fun on the boost program because everyone in my area is boosted and it’s not any advantage of having the boost program. When I first signed up I had someone who call and make sure everything is going great. Now it’s no one check on me or if I’m having issues

Pros: Takes the stress off answering my phone bc clients can their own appointments. I also like that new clients can find me on the app

Cons: No option to log products sold in salon. It would be easier to keep track of retail sales if we could do this!

Pros: Easy to use the app. My clients have never complained and I also like feeling valued, had a fun time hanging out at the yacht party

Cons: The boost fee gets charged even when you do not check a client out meaning most likely that client did not show

Pros: It’s very simple and understandable. Customer service is excellent. The amazing part is once connected with boost they send you clients. It’s amazing.

Cons: Don’t have no least that I don’t like. Everything is great. Any issues they make sure to find the solution and fix it.

Pros: I like most about books is that people can search your business on a platform without knowing who you are so there is a 50-50 chance that you get a new client

Cons: The least thing I like about Booksy is not being able to put on file their credit card and not making the Client in their profile. Have a updated one. There are a lot of clients who have a credit card that no longer work so when you try to charge the cancel fee or no-show it does not go through so you lose out money.

Pros: Booksy keeps me organized and the tap to pay feature makes check out way more efficient. Also the app is always adding new features to improve business and client relations!

Cons: Sometime the mobile app can take a while to load or update information in the calendar. Basically it can be glitchy.

Pros: Ease of scheduling, the array of settings and the fact that you can message clients in regards to their appointments

Cons: Limited features such as memberships offered to clients don’t have the capability of reoccurring charges for memberships it has to be manually generated. I also do not like the features on the mobile are not available on the computer such as add to calendar.

Pros: I love the feature of the app. you can customize your services deposits as you want. It helps me with scheduling an appointment management for my clients. It also helps me send out reminders or notifications when I’m having a happy hour or have something special for the holiday holidays. For the value of the money, I value Booksy in the security that has given me and also the learning curve it has provided for me.

Cons: The thing I like the least about bookie is that well honestly, I don’t have any kinds about books now that the app has been updated. Everything is working officially as it should.

Pros: Link can be added anywhere for bookings. Thr reviews done by clients does not require review reputation management its done by Booksy.

Cons: People have to have an actual account to booksy account download to be able to do the actual appointments. It would be nice that they don’t have to do that as it prompts them to downloading the app and logins

Pros: Me gusta que todo está organizado y además te ayuda a que nuevos clientes agenden citas y conozco tu negocio

Cons: El porcentaje que cobra Boost creo que es un poco elevado podría ser menos el porcentaje que cobra la app

Pros: Overall I love everything about Boosky. All of there features has helped me grow my business, and made my Barber journey more efficient and organized.

Cons: I haven’t found nothing on Boosky that I don’t like, so far, every feature has been an asset to my business and growth.

Pros: Keeps me organized and makes it easy to schedule appointments.The review system is great from what I’ve gotten from my clients.

Cons: Booksy could do better at making the boost more consistent or trackable.also for the ppl the may want to book with a service provider,that may not use Booksy easier for them to book without the app.