Thrive by Shopventory

Pros: Multi location for inventory management and its connection to POS system is awesome. Cant say enough good things about the customer service and account management teams as well

Cons: Truly cant think about a whole lot. The system runs great. If I am picky and to fill the minimum text for this box, I would say only being able to run one to two integrations at a time is my least favorite thing.

Pros: Every time I contact Thrive, I’m always met with polite, knowledgeable, and professional representatives — and today was no different. I truly appreciate the consistent quality of customer service Thrive provides.

Cons: There isn't anything that I dislike about Thrive.

Pros: That it is a person and not a pre-programmed bot. Having the ability to speak or chat with someone is incredibly comforting.

Cons: There are no cons. As long as you have a real human working out our problems as retailers or customers. We are good.

Pros: I love the reorder process for all my po's. I used to spend hours getting them all sent out, and now with their automatic reorder points and par levels, I can have all po's sent off to my vendors in 30 mins or less!

Cons: I didn't like the multiple steps required to make a case of something. For example, if i sell a 12 pack case of energy drinks, to get those to properly deduct the right case qtys as single cans are sold, it requires quite a few steps and sometimes confusing math.

Pros: They are the best inventory app out there! clover recently raised prices and i cancelled thrive to give other apps a try 3 weeks later and I'm back with thrive

Cons: I wish the second integration was part of the $59 dollar plan I don't need all the features of the standard plan. all I need is to sync with clover and my shopify store.

Pros: The overall inventory management system features and support. Integrates with Square, WooCommerce & Shopify.

Cons: All good features are at a higher price slab. If a product has more variants, it becomes very slow to update.

Pros: Even though [sensitive content hidden] was off she saw my cry for help and I was in panic mode. She helped get everything going and took the time to make a video incase she had to go before we where up and running. But we where fortunate that we did not have to do a complete upload of inventory. Long story short my system shut down yesterday on a Friday our busiest day and we where shipped a new system next day and needed to get up and running and was concerned about getting all inventory uploaded quickly. [sensitive content hidden] was AMAZING!!!!!

Cons: [sensitive content hidden] just happened to see my cry for help but in most cases I may not have had anyone to help. Retail is 7 days a week and some are 24/7. I think it would be nice to have at least one person on standby or call for after hours.

Pros: It helps manage inventory and provides detailed reports. We can see more information and records about products.

Cons: When making a report, we can't quite filter the way we would like to. When doing a transfer, we cant override numbers.

Pros: Thrive has prompt, friendly customer support! I'm usually able to resolve occasional problems right away.

Cons: Sometimes our products don't load in our catalog, which can be hard for work. But usually, a quick refresh or a browser restart helps.

Pros: Thrive is the perfect software for our company! It manages our inventory and allows us to dig deeper in our reports for analytics.

Cons: I don't have anything bad to say about Thrive. My only recommendation is to give more options to the reports tab.

Pros: prompt, access to associate... the bot transferred me right away when it didn't have the ability to help me

Cons: the Bot, just because the whole world is going to this method. I wish that inventory metrics was an easier thing, every

Pros: Inventory and sales data are accurate. Reports help make data analysis and ordering faster for my business.

Cons: Website speed and updates to integrations could be faster. I also don’t like having to open a locations tab for each product to make inventory changes.

Pros: Thrive is easy to use, fast and has everything available for easy access. Customer service has always been super helpful and personable!

Cons: The main dislike I have with Thrive is that sometimes the inventory doesn't edit correctly, and will add or remove more than we selected.

Pros: I like the customization of the reports and the customer service is always timely, friendly, and top notch!

Cons: At this point I do not have any cons with Shopventory. Whenever I run into difficulties customer service is always able to help me quickly.

Pros: The support team was magnificently quick to respond to my inquiry and worked in a kind and professional manner.

Cons: Sometimes when I have multiple instances of Thrive open I create inventory discrepancies that I don't intend to make. But that's on me, that's not on Thrive.

Pros: Prompt responses. Working to solve every problem. Making certain great customer service is provided.

Cons: Not a huge con, but not being able to call a customer service representative and having to rely on chat messages would be the only con.

Pros: I love the fact the customer support is always with 2 helping hands with the confidence they feed you to be a successful business! You guys really make my life easier with the cheer you all give me

Cons: There is absolutely nothing I can say negative about them. I would definingly give them a shot and you won't regret it

Pros: Customer support really tries to answer fully questions and fix issues to best of their ability. New fast reporting.

Cons: Updates in the middle of work day. Do we need fast internet to make things load faster? Yes I think we do.

Pros: Customer service and user-friendly software. Training, onboarding, inventory setup everything was very easy.

Cons: Some reporting could be better but really no cons for me. Some of the pricing could be a little more competitive.

Pros: Easy to navigate, superb customer service team

Cons: I don't enjoy doing bulk uploads, thankfully customer service usually helps me out.

Pros: Their customer service is AWESOME! They always help with whatever I need and quickly!

Cons: Nothing. The only thing I would problem not like is the cost, but I have to say it is worth it.

Pros: The customer care/support is out of this world!! I can always talk to a live person via chat quickly and they are very knowledgeable and patient. They explain things well so that I can use and begin to understand the unfamiliar parts of the program.

Cons: I have yet to find anything I do not like.

Pros: Concise answers on how to solve our situations.

Cons: Cost increase, I wish the plans were less expensive.