Lightspeed Restaurant

Pros: Logiciel très facile à utiliser, le service à la clientèle est excellent et très réactif! Belle entreprise canadienne!

Cons: Je dois avouer que ce pourrait être plus dynamique. La formule est très carré très pure, et parfois j'aime ca plus créatif! Sinon c'est vraiment bien

Pros: IT IS COMPATIBLE WITH OTHER SOFTWARE. IT HAS A NICE "TAB FORM" EASY TO MAKE CHANGES AND UPDATES. SIMPLE STRUCTURE

Cons: LAG TIMES AND CRASHES. BUT THE ON LINE HELP WAS ALWAYS GREAT CUSTOMER SERVICE AND GUIDED US IN THE RIGHT DIRECTION FOR "REPAIRS" AND UPDATES.

Pros: Training was efficient and professional, Representatives were great to work with . Has functions that will help us grow and not move to another pod.

Cons: So far no complaints. Everything seems to work great for us. This system will help us grow our business

Pros: Ease of use, modern software and detailed reports. Modern system.

Cons: Glitches, a lot of them. Slow customer support, and somehow limited interface for item editing or customization.

Pros: Speed. The POS system and printers seem much faster than our previous system. The process of building menu's from individual items once you get used to it is much better than our previous system.

Cons: $8d

Pros: When I was bartending at my last restaurant job they had us using Lightspeed as our POS system to put orders in and use for our cash register. I've been in the restuarant industry for 8+ years so I have seen a multitude of different POS system - and this was by far my favorite I've used.

Cons: I didn't have any bad reviews using Lightspeed. It was very quick and easy to learn. I was able to really get down the gist within my first day of training. The biggest thing I had to learn was just memorizing where all our items on our menu were to efficiently and quickly put in orders.

Pros: Handheld devices which were helpful for the wait staff.

Cons: The system went down often, and it was VERY difficult to get a hold of tech support.

Pros: What I like most about Lightspeed Restaurant is the data and reports you need are in there and you can easily pull them out because it's easy to navigate.

Cons: So far, there's nothing I like least about Lightspeed Restaurant because the reports needed by the team are in there.

Pros: Fast integrarion and accurate reporting for stocked products

Cons: Sometimes it can take awhile to get a response from support

Pros: flexible ordering and payment method also user are friendly

Cons: Food was delicious drinks, view of the restaurant

Pros: A lot of features and reporting - integrates well. Nice user interface and design for staff

Cons: I found the system overall too much, everything was just harder than it needed to be to set up, harder than it needed to be on the back offfice, inventory was far more complicated than it needed to be, reports covered everything but were also just a little too meticulous at the same time that it was counter productive and just needed to provide the information needed.

Pros: Lightspeed is very easy to use and very intuitive for staff

Cons: Inventory is limited and not suitable for businesses with a big listing of products

Pros: Please note that I have subscribed to Kounta which at the time had good support in Australia. Since it has been taken over by Lightspeed support has gone down the drain. There is no knowledge and response time is unacceptable. Forget about using phone as the message clearly states if you don’t get connected to operator within 15minutes call will be disconnected.

Cons: Really bad support. It absolutely frustrating to have to chase my payments which are short. Waiting for answers for like 20minutes. Requesting contact with my account manager repeatedly for last four weeks. As a business owner I don’t have time to chase it. Resolutions should be fast and easy. I dread every tine that I have to contact their support.

Pros: It runs fairly stable and has a lot of features

Cons: Difficult set-up and customer service and particularly a billing department that don't care about the customer.

Pros: The product is one of the modern POS systems that it's very easy to set up and very easy to use. It's a breeze for both the users and the admins.

Cons: There is not really much to be mentioned as a con to be honest. May be that if you're experiencing some sort of a lack of internet connectivity you won't be able to mare changes, but not sure if I can qualify this as a con.

Pros: Easy to use but when compared to competitors like square, extremely over priced.

Cons: I would be very careful signing up, we have been trying to cancel for weeks now but have been given the run around. The sales team is supposed to reach out but we have been waiting. Now our next months payment has just come out. They are extremely difficult to deal with. Other companies have call centers based in the states but it does not seem as though lightspeed does.

Pros: helemaal niets positiefs meer na de overname van Posios door Lightspeed... lees onze ervaring bij de minpunten...

Cons: $8f

Pros: It is critical as a POS system and useful for posting all needed journal entries.

Cons: Can be difficult to learn to use and impliment.

Pros: It integrates with Resnexus, it has most of the things we need

Cons: Hard to use, goes down all the time, many issues... lacks some functionalityy

Pros: - Man kann Änderungen recht einfach im Menü vornehmen- Support ist gut erreichbar und auch hilfreich

Cons: -beim Start sind wir nicht richtig betreut worden, das System war nicht richtig eingerichtet bzw. vorbereitet, wir mussten ca. eine Woche mit einer nicht funktionierenden Kasse kämpfen und viele viele Telefonate führen- Die fehlende Kassenbuchfunktion ist ein sehr großes Manko, Datev Anbindung die reine Katastrophe. Wegen der völlig unverständlichen Anforderungen vom Anbieter Omniboost hat unser Steuerberater die Zusammenarbeit aufgekündigt, was eine reine Katastrophe war. Zufällig erfahren wir, dass es eine neue Datev-Anbindung geben soll und versuchen, seit zwei Monaten!!!! einen Account Manager diesbezüglich z erreichen. Trotz fast wöchentlicher Anfragen meldet sich niemand. - Die Berichte sind überdimensioniert und unübersichtlich (es fehlen Angaben ob die Zahlen brutto oder netto angegeben sind)-im Menü fehlt eine Wochen/Monatsübersicht der Umsätze, man kann immer nur den aktuellen Geschäftstag sehen?

Pros: It is easy to use and the back office reports are very useful.

Cons: When it glitches the time on hold on the phone is ridiculous and Lightspeed needs to put techs on the road to help out the restaurants using their product

Pros: Rien. On l'avait pris pour les modules de gestion et on ne s'en sert pas car trop complexe et déjà trop à faire pour gérer les problèmes opérationnels

Cons: Les bugs à répétition. Pas intuitif. Trop complexe et pas de hotline. Ils rappellent parfois 4 h00 après en plein service et demande de faire des tests. N'importe quoi ce logiciel et leur gestion. Pas adapté

Pros: Easy to navigate through love customer service

Cons: Like everything nothing bad love customer service