UKG Ready

Pros: I like the ease of using it, I feel like it is much easier to use now that they have had an update on a desktop and a phone! It's so much better now!

Cons: My least favorite thing about UKG Ready, is the application itself won't let you see ahead and "guess" on what your PTO will be like a week out.

Pros: Easy to use and navigate. Convenient to use the mobile app and adjust schedules as needed and check time sheets.

Cons: Although it is convenient, there were various times that it was unusable due to server errors or the server being down.

Pros: What I liked most about UKG Ready was how simple and reliable it was for daily time‑punching. Clocking in and out was straightforward, the system updated my hours quickly, and I could always see my schedule without confusion. For basic workforce tasks punches, schedules, and weekly hours it worked consistently and didn’t get in the way of my workflow.

Cons: What I liked least about UKG Ready was how often I had to rely on a supervisor to fix punch errors. If a clock‑in or clock‑out didn’t register, I couldn’t correct it myself, which slowed things down. The app also had moments where it loaded slowly or lagged, especially during peak times, and notifications for schedule changes weren’t always consistent.

Pros: Ability to communicate with staff continuously. Use of tabs on the home page to bring new ideas and reach our employees.

Cons: Small hiccups. Things work one week but not the next. Call pay & Holidays in Radiology and lab are still not correct. (We are equally at fault for not following up to get them corrected). FMLA - would love to get FMLA to work correctly, just does not track in Ready.

Pros: The platform can do just about anything you need for business. Customer support is very good and normally find our problem fairly quickly once they are engaged. The platform is good about releasing details of issues and bugs so that you can determine if a case is required or not.

Cons: The platform can do just about anything you need - while that is also a positive in my survey, the availability of so many options can be a challenge if not mapped out properly.

Pros: Fast, efficient way to access your pertinent information in a timely fashion. Ability to clock in and see real time PTO. Customer Support is quick.

Cons: Mobile takes long time to download. Often time the application updates without prompt and you lose all your login credentialing.

Pros: Mo is a great platform to share individual and team achievements, while also rewarding colleagues or employees. It is also a great place to share ideas and important information across the business.

Cons: I don't have anything negative or cons that i don't like about Mo, except for the overall UI which has changed over the years.

Pros: Ease of Use. Once learned its very simple to set up your needs on this system. Customer support. I think its one of teh best customer support system I have used.

Cons: Payroll System is an add on. API works well. But nice to have it all in one system Part time hourly rate is skewed due to it needing to flow correctly to Payroll Metrics

Pros: Everything is in one location, no need to use multiple services. The reports are fairly easy to pull information needed.

Cons: When I submit a case for assistance there are some times that it takes days to get a response. When I ask for a call back there are several times that they send me a message with what they did. Some reports I'm not able to get certain information and have to pull multiple reports and combine them to have all the data needed.

Pros: It is very versatile and it has lots of features that are useful as an employee to keep track of hours and trainings.

Cons: Sometimes it glitches and it takes a long time to clock in or out. It can be frustrating because it’s hard to correct my hours.

Pros: ease of use time tracking access and availability and align with corporate governance standard which this process is not easy for my company . in the other hand UKG reputation came from Europe which stand for high quality product

Cons: Value for money need to a customize base on country . the cost can be customize with the support require on country related requirement

Pros: Easy to use, and found alot of positive feedback from workers. The support within the community is helpful sometimes

Cons: UKG team not understanding our needs and hard to navigate reports. EG- Need to know who has not entered times yet that are scheduled to do so.

Pros: It is easy to use for tracking time, schedules, and employee information. It helps keep everything organized in one system and makes it simple to manage daily work tasks.

Cons: It is not compatible with our current payroll system, so we have to do manual work to process employee payroll, which adds extra steps and time to the process.

Pros: it works well for what we need to do multi state payroll and to have all the employees information at our finger tips

Cons: nothing i can think of. the only thing is if the system is down and unable to get in to do what I need to do

Pros: What I like most about UKG Ready is the ease of use and the ability of staff to access their own information.

Cons: What I like least about UKG Ready is that there are no clear instructions provided withing the program for those that are not necessarily tech-savvy.

Pros: The system is very easy to navigate, even for new users. The time tracking features are reliable and make it simple to manage employee hours.

Cons: The main drawback of UKG Ready is the occasional bugs and system issues. However, their support team is reliable and does a good job responding to tickets in a timely manner.

Pros: It is a great value for the money. Customer support is great, if they don't fix it, the case will not close until you are satisfied. It is also very customizable.

Cons: There are some weird one off issues that cannot be explained by the support team. However, they do fix it but cannot tell you what/how it happened. I also with UKG was more user friendly for people that do not do well with computers.

Pros: What I like most about UKG Ready is that it is user friendly. The checklist for payroll or quarter end work are super helpful.

Cons: The one thing I like least about UKG Ready is that customer service is is outsourced and sometimes there is a language barrier.

Pros: All in one software as a service which allows us to customize to fit our needs and scalable as we continue to grow. The app is also great and allows our employees flexibility to move from one job to another. Their customer support is fantastic and we usually get quick turnaround for any issues we may have.

Cons: The only con is really around the additional cost for modules like the LMS or the AI tools. It hinders us as a nonprofit to be able to utilize some of these tools.

Pros: UKG Ready is a full service HRIS. In particular, I really appreciate the service that we receive when we put in a ticket. Of course the salesperson makes UKG sound great, and of course the demo provided always runs fantastically, but we all know in the real world that something unexpected will happen that requires extra assistance. When it does, I am happy to report that the service provided by the UKG team has been consistently very good. Their experts are knowledgeable, helpful, and seem to actually care about getting things right.

Cons: We have multiple employees across the US and around the globe, and that complexity does rear its head from time-to-time in the system. Some state and local taxes require a lot more effort than I wish they did. Some of the system limitations tied to global locations and currencies require creative solutions to solve. But overall, the good far outweighs the bad.

Pros: It was very user friendly. It offered not only the capability of clocking in and out via the web, but also using physical cards and a time clock.

Cons: I can't recall a negative experience I had with UKG Ready. It was a great option for our school district.

Pros: What I like most about UKG is being able to clock in seeing your hours being able to pick up shifts seeing your PTO able to swap shifts all on one page

Cons: What I like the lease is that they’re always having updates always having system issues as in minor bugs here and there

Pros: UKG Ready has a slick frontend and they do provide a detailed training library that is usually quite helpful.

Cons: While the frontend is slick a lot of functions are BURIED underneath other menus and tabs, end users cannot stand using it for booking time off or logging hours (myself included). It's a pain to actually use the system, even after having it for a few months now. Support after implementation has been very lacking and when not lacking, just plain frustrating.