Rating
4.4
286 reviews
Categories
13
Founded
2015
Employees
830
Funding
828.1M
Venture (Round not Specified)
Filevine is a law practice management tool used mainly by small legal firms for daily case handling. It stands out for customizable workflows and centralized case documentation that help legal teams stay organized. Users appreciate its client texting and note-sharing features, though billing limitations and lack of QuickBooks integration are common complaints.
Ad spend / mo
$32K
65 paid keywords
Paid visits / mo
2,541
Organic keywords
9,777
Organic visits / mo
32,223
Authority
41
3,617 ref domains
Creatives run
100
as Filevine, Inc.
Active now
54
last 14 days
Advertising since
Aug 2023
2.5+ yrs running
Last seen
today
still active
Running 24 ads on LinkedIn as Filevine - a paid B2B channel, on top of any Google/Capterra spend.
The shared messaging across Legal Practice Management & Billing Software advertisers - the validated angles to copy. See the niche →
(286 reviews)
At this point, Filevine feels less like a partner in running a law firm and more like a platform that continuously monetizes its gaps. For firms considering it, be prepared not just for the base cost, but for a long list of add-ons and workarounds needed to make the system truly functional.
Pros: Despite my frustrations, there are a few things Filevine does reasonably well for our firm. The centralized case record, with tasks, notes, texts, and documents in one place, does make it easier for my team to see what’s going on without chasing information across multiple tools. I also appreciate the flexibility to customize project types and fields so the system more closely matches our practice areas, and the ability to text and email directly from the case has been genuinely helpful for keeping client communication organized.
Cons: $8d
Christi L. · COO · Law Practice · April 30, 2026
EXCELLENT SO FAR -- Filevine's numerous features will help us stay top of our workflow, and I love the LOIS AI integration as it is SECURE and personalized to our particular case needs.
Pros: $8e
Cons: Filevine has SO many features that it is hard to discover all it can be to make our law practice more efficient and more productive. Our practice is mainly in probate, and it is one of the few areas of law that does not have a pre-made set of templates for intake. [sensitive content hidden] was able to help me with this issue, and I feel comfortable with how things are heading!
| Category | Page | Rank | Placement |
|---|---|---|---|
| Bankruptcy | 1 | 1 | Ad |
Domain confidence 99%
| Keyword they bid on | CPC | Pos | % budget | Landing page |
|---|
Surface Case Insights
AI Legal Document Review — See why attorneys trust Filevine AI to do more with less. Legal AI...
https://www.filevine.com
Agentic Legal AI
Upload and Start Prompting — See how LOIS transforms every legal task. Try it today. Do more with the team you have. Turbocharge every attorney...
https://info.filevine.com
Depo Copilot AI by Filevine
AI Deposition Software — Attorney deposition software that summarizes and transcribes with markups. Get Demo Now.
https://www.filevine.com
Filevine Pricing
How Much does Filevine Cost — Better Legal Work Gets Done in Filevine. Case Management Supercharged by AI. Get a Demo! Leveraging AI To Win More Cases And Save Time. Do Less Busy Work With Filevine. AI Features.
https://www.filevine.com
Filevine Legal AI
Agentic Legal AI — Your case data, guarded. SOC 2, HIPAA, and CJIS compliant security you can trust. LOIS catches...
https://info.filevine.com
Susan Z. · Paralegal for Atty David C Farr · Law Practice · April 2, 2026
Overall, I am a very happy user, it's always my go to! It stores all of the important dates, documents etc.
Pros: It has a new wonderful feature of LOIS and it's been phenomenal. It has saved me tremendous amout of time.
Cons: Currently, I can't say there isn't anything I don't like. I do wish that the activity feed could be a little upgraded.
Aneta V. · Law Clerk · Legal Services · March 19, 2026
AI is seamlessly integrated to the platform and the software is more aligned with the technology of today.
Pros: Good and secure software that makes document and client management more efficient. Workflow is seamless automated.
Cons: Customer support is slow to respond and the software is quite pricey comparatively. Customization is mediocre.
Shenella S. · Business Development Team Leader · Legal Services · February 21, 2026
I do NOT recommend using FileVine at all. The have terrible customer service, are slow to fix your problems. You would need your own tech team on staff in order to get it all set up unless you want to spend countless hours of your own time getting it set up.
Pros: I'm sure it has all the features they say they have, but I have not been able to utilize any of them. For me, it has been an overly expensive document server.
Cons: FileVine is extremely overpriced for a system that is of average quality. They're good at selling the product, but as soon as they got my money, I had to nag them repeatedly to put the site together and spend countless hours just to get it going. This was for a new firm too, so it shouldn't have been that complicated since there were no cases to transfer over, but in order to customize the system, there was a lot of back and forth with tech that has been ultimately unhelpful. They have a strict "no refunds" policy if you choose to end early, so I pretty much wasted $2,000 on a nothing system that didn't even provide the services I actually wanted without the extra cost. I
Anonymous User · Attorney · Law Practice · January 16, 2026
I really enjoy it for case management and organization of information. However, it can be overwhelming the number of fields it wants you to fill in.
Pros: I really like the newsfeed for each client to keep up with the communications and activity in the cases.
Cons: It almost felt like you needed a computer science degree in order to customize this software. It was not very straight forward.
Kendall C. · Legal Assistant · Law Practice · January 13, 2026
There isn’t much I dislike about Filevine; however, I have heard it can be a bit expensive, and it’s important to ensure it’s set up exactly how you want it to be used.
Pros: Filevine is the best legal management system I have used during my time in the legal field. It is extremely user-friendly and easy to navigate.
Cons: There isn’t much I dislike about Filevine; however, I have heard that it can be somewhat expensive, and it’s important to ensure it is set up exactly how you want it to be used.
Jetta H. · Intake Zar · Legal Services · January 2, 2026
To make matters worse, the legal team never reached out at all, leaving us without accountability or resolution.
Pros: The Sales Team. Kudos! Their remarkable skills to sell a product are unbeatable. Keep their commissions coming.
Cons: Our experience with this system has been extremely disappointing. We paid for a product that was unworkable and never completed, and despite repeated attempts, the support provided was neither timely nor effective. The fixes that were offered came far too late, communication was inconsistent, and the third-party vendor assigned to us admitted fault, lacked expertise, and even brought in a fourth party. Calls and responses were often delayed or indefinitely postponed, which added to the frustration. The features were never delivered or late, leaving us without accountability or resolution. This situation borders on fraudulent, and the lack of professionalism and responsibility is deeply concerning. I cannot recommend this platform based on our experience.
Leslie R. · Director · Law Practice · September 19, 2025
Absolutely ghastly experience. Whatever merits the software has are totally overwhelmed by the company’s poor/absentee management and atrocious customer service. Honestly felt like an abusive relationship. Avoid at all costs unless you do only PI, have a massive budget, and intend to make these someone else’s problems
Pros: The suite is relatively feature rich. But the interface is complex so they make you pay an obscene amount for their people to train you on it. Security is good.
Cons: Cost prohibitive. No ability to demo before using. Bad fit for small firms (but they won’t tell you that). Worst customer support I’ve ever encountered. God help you if you have an issue with your subscription. They will “lawyer” you rather than work with you. I had to threaten them with arbitration just to get out of their AI product, which was barely usable and not ready for prime time. Even then, they gave me a credit I can’t use instead of a refund. Buyer beware
Matt B. · Owner · Law Practice · September 6, 2025
I did not have a good experience as we are not a lawfirm and they do not have any templates that could have been shared or setup for investigations. They place you into a contract for a year so if you are not able to set it up or spend a couple thousand bucks to have them do it for you be careful with this option.
Pros: Possibilities of what it could do if it was geared or had templates for investigators. This is for lawyers and will take some time and effort to get it working for investigators
Cons: NOT FOR INVESTIGATORS. They do not have any templates and do not help with setting up the system to work for you. They upsell to their sister company to set it up.
Miguel S. · President · Legal Services · August 13, 2025
Overall, I would never recommend this as a case management system. I should have went with Clio or just left the current systems in place until I retired.
Pros: It does allow you to fax and text from within the system. If you spend a ton of time and effort building your templates it does pretty much walk a person through what needs to be done, requested, etc. in a case.
Cons: I found it to be very difficult to learn and unless you have an in house amazing tech person like we do, I would not even consider it. For example, it calls cases "projects" the calendar is so bad that you must use outlook and sync with it, but anything entered in Outlook will not show-up in FV (Filevine). You have to apply a special code for emails and for Outlook Calendar entries or they will not show-up at all in the FV system. The document assembly is very time consuming and you cannot File Save As. There is so much more I wish I knew before I spent a ton of time and money. While we are moving forward after spending $60,000 for the program, implementation and training I wish that I had never heard of FV. I am still going to use my old Word document case management until I retire and our newer attorneys can use FV.
Corey W. · Managing Partner · Legal Services · July 22, 2025
$8f
Pros: The sales process. Over-promise, under deliver on the actual product. If you are an enterprise level law firm, maybe this product is right for you, since you need to have the technical knowledge, in-house to be able to utilize the features to the fullest.
Cons: They charged $60k upfront for services and add-ons that were not only never used, but never setup or even deployed to a production environment.
Drew C. · IT support · Law Practice · June 2, 2025
It was ok at he beginning but when I tried using it the problems with it becMe so bad I had to switch to Docketwise. Docketwise is 3000x better.
Pros: Nothing. The product is horrible and so difficult to use unless you are very computer literate. The company should be ashamed of itself for the quality and hte customer support.
Cons: 1) Difficult to use 2) AI is horrible 3) You have to apy to learn it and getting help after you pay $750 for an hour's worth of help you don't get support 3) I aske dor a month to month license and stupidly didnt ccheck to make sure it was correct and now I am builed monthly for this terrible product that was so difficult to use and ws not helpful for immigration cases. 4) I tried to get out of the contract but htey didnt care and I am stuck with a bill every month for a horrific product. Buyer beware!!!
Melinda R. · Attorney · Law Practice · May 16, 2025
Terrible.
Pros: Unfortunately I have nothing positive to say. Our experience was a 0 on a scale of 1 to 10. I would never use them again.
Cons: Their service was terrible. They were not responsive to our problems. The staff turn over was so frequent nothing ever got done. Would never use them again.
Nicholas D. · partner · Legal Services · May 14, 2025
We use it everyday to do everything related to our job. It's an all in one application that takes care of everything that would otherwise take us forever to do ourselves. The organization Filevine gives us is unmatched and we literally cant work without it.
Pros: The fact that it literally does everything we need.
Cons: Some of the UI elements can be confusing at first use
Levon P. · Paralegal · Law Practice · March 28, 2025
Overall, we've grown to really enjoy using Filevine. It's been so helpful to be able to customize the software.
Pros: Our company has used Filevine for four years now and during that time we've seen a huge growth within the software. It began as a system we begrudgingly used, to one that we have heavily customized to fit our needs and have recommended to others. The thing I like most about Filevine is the ability to customize their software to fit your companies needs. The storing of client files is not going to be the same firm to firm so having the ability to customize the software to fit our needs is a huge asset.
Cons: We have found that Filevine can be slow or kick users out more often than other websites. In addition, the search feature, while wide, is also inefficient and doesn't show you the most logical result at the top, so you sometimes have to go digging for something you need.
Alex E. · Director of Finance and Human Resources · Legal Services · March 6, 2025
Overall, it gives me an easy was to generate documents for clients.
Pros: Filevine is fast simple and easy. I use it everyday.
Cons: It's not built into Briefcase, so I have to sign in separate.
Devin F. · Intake · Law Practice · February 27, 2025
I used to work on another firm were the tools to assist the clients and draft the different letters were very time wasting, but this app allows you to work fast and you can work your task on a timely manner
Pros: The way it allows to you to work efficiently and organized
Cons: I dont have anything right now, the app is awesome
Dionel R. · Intake Speacialist · Legal Services · January 20, 2025
I was extremely impressed with Filevine's ease of use.
Pros: Filevine made it easy to learn how to use it, and gave concise explanations for everything it offers during training.
Cons: The layout seemed aesthetically clunky compared to other softwares.
Jake B. · Attorney · Law Practice · January 15, 2025
In my view, your company is only as strong as your people. Your product could be the best on the market but if your company is difficult to do business with, people will go elsewhere. At three years into the relationship, I wish we had chosen differently.
Pros: Filevine is actually a good case management system. It's critical that you carefully plan your set-up because it is difficult to make some changes later but a good tool with lots of add-on modules.
Cons: Customer service is as bad as I have ever experienced in any company anywhere. Sending them an email is like shouting to the universe. No one responds. We have had multiple account managers in the 3 years we have been using them and have had the same experience with each one. Billing is horrendous. I am still being billed for modules that I cancelled years ago and have presented proof of the cancellation to them multiple times. They never respond to anything I send - but just keep sending reminder invoices.
Wendy E. · CFO · Law Practice · January 13, 2025
Pros: It is easy to navigate and having the ability to customize the platform to our firms needs has been critical.
Cons: The search bar. When searching for projects in the "search bar", it leaves very little room for error. If you misspell a clients name, or leave out the middle initial it will not suggest projects with similar names. I've always found this odd.
Olivia B. · Subrogation Specialist · Law Practice · January 2, 2025
It was great and I enjoyed using the hashtags for certain subjects
Pros: The simplicity of being able to pin important notes and add to that note in the file.
Cons: Certain information would not copy over to companion files
Yvette H. · Case Manager · Law Practice · December 19, 2024
Overall our experience at Filevine has been good - but it hasn't been great. We've generally been happy but we've had some concerns with support, customer service, and data storage.
Pros: Filevine is really customizable which is great because we can tailor it to the needs of our firm.
Cons: It is rare that you are able to speak with someone directly at Filevine if you want to implement a new service or need assistance with a feature. They are always referring you to third party vendors. This is an issue because you are paying for customer support as well as the fact that you don't have access to the people actually making the software.
Belinda K. · Chief Operations Officer · Law Practice · November 25, 2024
Pros: It is easy to navigate and learn how to use
Cons: Not applicable, it is very user friendly
Astrid N. · Legal Assistant · Legal Services · November 15, 2024
It was difficult reviewing the files but it became easier once I became familiar with the files.
Pros: The ease and simplicity of receiving documents from a referral company.
Cons: The difficulty of navigating the documents received from the referral company.
Justin G. · Paralegal · Legal Services · November 8, 2024
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