TimeSolv Legal Billing

Pros: It is intuitive and easy to use. I really like the "search time" feature which lets you quickly see how much time you have in a client's case without having to create an invoice. It is every easy to add time whether you are on the main calendar or focusing on a matter individually. The customer support spoils you in the era of chat bots, because someone is either picking up the phone every time, or they have someone who is able to walk you through your issue with a computer to computer link so you can learn how to address your issue. That quick resolution creates efficiency and prevents problems from lingering. The cost is less than most other clunkier time management platforms I have used. It keeps you from feeling like you need to make money to pay for a billing platform.

Cons: I'm not totally sure I grasp how to keep adding time for a flat fee - but that may be user error. I wish there was a way, which sounds crazy, I know, to keep from having the bill automatically sent to the client by email, even though I like having the email system. The only reason I say that is there are times I want to go over the bill with the client in person if they are coming in to explain it to them - rather than them see a bill in the email first when I think they may have questions on it. The work around is to take the email out. I realize why it's in there - but it's a small issue.

Pros: Easy to navigate, easy to use, fast. I enjoy entering time and using the software. Support personnel are very responsive and answer my questions in a timely manner.

Cons: Unable to print invoices without payments showing. I really don't have any complaints about TimeSolv Legal Billing besides this.

Pros: TimeSolv is very user-friendly with its options, the overall interface and straightforward navigation for time entry, billing, and invoicing

Cons: The cons of TimeSolv are that there are some issues with supposed customization options as well as the ability to get up and running quickly

Pros: It is easy to use and gives great overall view of a month's time and billing.

Cons: I wish there was a way to integrate with Yahoo mail.

Pros: I have used several companies' billing software over the years of practicing law. Timesolv provides the most user friendly program I have used.

Cons: The reports that I need could be easier to review.

Pros: The problem I had is that when i closed my firm the company would not acknowledge my contact with them and they would not stop billing my corprate credit card.

Cons: They over charged my firm by about 5 months.

Pros: Ease of use and EXCEPTIONAL CUSTOMER SERVICE. We have been with TimeSolv for appx. 1 year after using a different system for decades. While all customer service is exceptional, [sensitive content hidden] have been our primary go-tos for all questions. WONDERFUL experience.

Cons: No cons....much better than our prior program.

Pros: Daily time entries, but even that has at least one remaining bug.

Cons: Support level.

Pros: I don't! Please don't waste your time. Very unlikely you will get past the setup process.

Cons: The company's support and ability to completely waste our time.

Pros: Ease of learning the system Zoom meetings with specialists to help OUTSTANDING customer service by specialists mentioned above Easy to send invoices Easy to split invoices

Cons: The general link to schedule an online meeting with a specialist was one of my favorite features, and it has recently been removed from the site. Now, it's not as easy to schedule meetings when you need assistance.

Pros: Inputting time, after some fits and starts, is reasonably straightforward and invoicing is good. We used Timeslips before converting and Timesolv is fine

Cons: Getting meaningful reports is nearly impossible. When I run a report I need to verify the numbers - typically running a different report that should tie-in. They don't tie-in and the support is inadequate. I am told it is because they are different data points, but nowhere is there an explanation. And there are elements that don't make sense, at least to me. For instance, if a client pays a bill which is for more than one matter, each allocation shows the whole check amount and then the allocation. Fine, but why would one need a total of the same check counted multiple times? If a client pays $5,000 and it gets allocated to two matters, the payment total for the client shows $10,000. A cash receipts report shows credit memos as a receipt, which is added to the total received. Last I looked, a credit memo was not a cash item. I also see some payments being counted twice. No one can explain to me why.

Pros: I run an established legal research and consulting service. I switched to TimeSolv after using the same PC based software for over 20 years. After the bugs in the ancient software became too much to handle, a friend recommended TimeSolv. I can't say enough good things about this application. The set up and conversion fo my data was a breeze, thanks to their conversion team. The app is super easy to use. I cut my invoice generation time by 2/3 and it is super easy to enter time on the go, whether at my PC or on my phone. The customer service and support is outstanding. Highly recommend

Cons: I don't use the trust accounting features yet, but will if the circumstances warrant.

Pros: Very intuitive; easy to use and navigate. Great value for the cost

Cons: I have no cons to report thus far. Any issues I had with say, invoicing, were handled through their extenstive resource section and support.

Pros: Nothing really, this system made my billing worse, and it actually put be 4 months behind on my billing. Horrible experience

Cons: Their invoicing, customer service, when you schedule an online meeting, they never show up, you have contacted the manager to receive any assistance, you get different answers from different people. They are unable to give refunds or credit you back for things you should not have been billed for.

Pros: It's easy to boot up, easy to use, easy to call up client matters for billing, has a lot of features that come in handy.

Cons: It's a little difficult to figure out what you've already billed on a particular matter, as it seems you have to actually create an invoice to see that info and then delete the invoice once you've reviewed what you want to review.

Pros: I used to use TimeSlips and would have so many frustrations and errors when sending bills. This system has been a dream for the last 5+ years. It is easy to use (I am not a techy but was able to set it up by myself), simple to input time, and tracking and invoice reviews are a cinch. Love this billing program!!! And the price is insanely reasonable!! Most of all, the customer service is the best in the business. We just miss [sensitive content hidden]!

Cons: -It does not flag past due invoices like TimeSlips did (over 30, 60 etc), so I wouldn't know if I didn't look- There have been glitches with trying to input multiple email addresses for receiving the invoices- Sometimes payments do not show on the invoice. Don't know why. They are recorded but not reflected- When you duplicate a flat rate, it zeroes out the price so we have inadvertently not billed someone for something due to this- We can't figure out how to work the annual billing auto feature for renewals on certain services

Pros: The time entries and expense entries are very easy to use. Generating invoices are also easy and very flexible. These critical functions are easy to use.

Cons: There are times that the answer to a question or problem are not easy to find. It is more difficult to eliminate a matter or client than it should be.

Pros: It had more options of similar programs for customizing the bill formate.

Cons: It has lots of options. I have not explored all of them. I expect to in the future and tweak the program to work better for me. On the con side, so may options make it difficult to set up in the first instance.

Pros: This product was easy to setup, customer service is great as well. Producing invoices was easy which made the switch seamless.

Cons: I would like to see more form document choices. I came from using Amicus and the choices of codes I had to create form documents was great. I can't create many form documents with the choices I have. I feel that would give this product more marketability. Less time spent on a document that is going to get a write down once submitted to the insurance company for help many attorneys and their staff.

Pros: Creating Invoice Drafts, tracking payments and printing reports by Client are my favorite features of this program.

Cons: Takes a little time, trial and error to figure out, but Customer Support has been excellent, expecially [sensitive content hidden]. .

Pros: I have used several different programs over the years. Timesolv is the most user friendly of any of those I have ever used.

Cons: Some of the management tools are hidden a bit and take some time to discover and learn.

Pros: The interface is so much better than Timeslips. So much more user friendly.

Cons: the only minor complaint I have is lack of reports for a total overview of a client/case/