Trash Flow

Pros: I most enjoyed the excellent, response and communicative support our business has received while migrating to TrashFlow in a very complex and difficult environment that was a result of our very outdated prior software environment. TrashFlow has gone above and beyond to help us manage this transition with their data, software, and customer support.

Cons: I do not have any least liked features worth mentioning.

Pros: It is very user friendly and doesn't take new employees long at all to learn it.

Cons: I don't know everything that it is capable of.

Pros: This product has made billing customer so much quicker and faster. Customers love the fact of the online payment options. All the way around it has made my job easier and quicker.

Cons: I would like the option to incorporate my payables into this program so I don't have to use a separate program for that.

Pros: Billing is quick and easy. Teleroute is great for keeping up with the routes.

Cons: There are features that could work a little differently.

Pros: It's straight forward and easy to use for people not tech savvy

Cons: Not sure. I haven't found something that I don't like

Pros: We like that it's a one-stop shop for our customer database, billing, and routing.

Cons: Sometimes a little buggy when doing updates but not much.

Pros: The software is very user friendly. I really like being able to use the help feature. You can usually find all of the answers to your questions within the help settings.

Cons: I really wish that more than one user could view an account at the same time. This would make it a lot easier when employees are not at the same location but trying to work on fixing an account or for training purposes.

Pros: The ease of using, and also the tech support

Cons: I really haven’t found anything I dislike

Pros: Trash Flow is very user friendly. Its very easy to learn and the techs are great if you need help.

Cons: I would like to have more daily report options

Pros: You can tailor modules to the needs of your business & grow the program as your business grows. Easy customer management, billing, routing features.

Cons: I struggle with deciphering some of the reports. It would be nice to be able to choose the invoices that you want to print/send. It would also be nice to be able to see the specifics of a note & service dates covered on the history screen without printing a copy of the invoice.

Pros: Ease of use, how much time it saves, and accuracy

Cons: Nothing to dislike.......Seriously!!! This software does it all and has options to grow with your business such as roll offs, or routing.

Pros: We’ve been using Trash Flow for a little over a year in starting our new trash business. We have found it to be extremely user friendly and the tech service has been outstanding as well.

Cons: There is absolutely nothing we’ve found that we haven’t liked or would change about the Trash Flow software.

Pros: Everything, It is very user friendly and simple. Support is like none other.

Cons: Nothing, I can't think of nothing that I don't like.

Pros: This program is extremely user friendly and doesn't require a lot of training for new personnel.

Cons: I really do not see any "cons". You can buy what you want or need and leave the rest. If you don't want a long term commitment you aren't forced to continue to pay them, and can just buy the program.

Pros: Very easy system to learn. Tech support is great very prompt in getting back to you even after hours to help.

Cons: So far can not think of any thing I don’t like.

Pros: This program is seriously a life saver! It meets all of your needs and then some! From billing to routing and everything in between, Trash Flow can provide that for you. The program is so easy to use and if you ever need any help, just give them a call and they are more than happy to help with anything you may need! The customer service is ASTOUNDING! They are so patient and go above and beyond the call of duty! My business took a 16 hour trip to their office for training and it is more than worth the expense! We cannot thank them enough for everything that they have done for us as well as how much this program has helped organize and grow our business!

Cons: Absolutely nothing! It is so easy to use and if there is a need that you have that it doesn't fill, they are more than happy to create that for you!

Pros: We are a family owned hauler and Trash Flow gave us all of the efficiency we needed as we grew. Billing is so simple with this software. I literally dreaded billings with my last software because it seemed there was always a problem. Data entry is quick without having to enter a ton of extra information. If you have questions or need tech support, they are friendly, knowledgeable and, most importantly, prompt! I have had to wait hours for help with our last software company, but these guys are top notch. Having the ability to offer online payment options to our customers was also a huge plus!

Cons: The only thing I wish was more advanced was the routing piece, but I know they are working on that and am sure it will be worth the wait.

Pros: Customer service accessibility and the constant upgrades!

Cons: The random crashes and license disappearing.

Pros: The soft ware is very user friendly. Both the main module as well as tablet software is simplified and easy to use. You couldn't ask for better tech support. They really are patient, responsive and solution oriented. They are very personable, have great follow through as well as thorough knowledge of the product. The folks at this company also listen and use feedback from their customers to tailor future programming to applicable needs of the user.

Cons: I would like to see some features on the software be more automated. For example I would like to see the routes automatically upload each day, instead of having to manually upload, as well as picking up of web payments.

Pros: There are so many pros for this software. The customer service is top notch. Anytime you call you talk to a real genuine person. They are all very helpful. The software grows with your business and you aren't forced to pay for something that isn't relevant to your needs. It is a huge time saver. Billing is a breeze. The teleroute option has made routing and keeping track of pickups a no brainer. It has helped us inventory our cans and dumpsters. It has also been helpful when a customer calls and we can tell them the exact time that the truck was at their address. This software pays for itself. I don't know how we ran our business without it.

Pros: Ease of use. MySQL database. Top notch support, always helpful, they know their product, have a quick response time, and are available 24/7. Flexibility that we can adapt to the way we work. Clean data exports to Excel.

Cons: My only con is that while you can do multiple businesses/sites in a single database, there is no access control between the sites that would allow a user to to just see sites that the user was assigned to. We run a separate database for each site as a work around, but it requires the users to have multiple instances to Trashflow running to work in multiple sites.

Pros: Easy to use and learn!

Cons: Nothing!