Anchor

Pros: The main pro is the price. We are already saving a lot of money in our billing process since we've started. White glove onboarding was the best part of the process so far. I love having all my agreements in one place and visible to the client.

Cons: I want to be able to bill without changing the agreement each time and requiring an approval but not a huge Con overall

Pros: Anchor makes it so easy to set up a suite of services, create a recurring or one-off engagement, and get paid. I love how lightweight it is, and that I've taught my staff to prepare our proposals (a process that used to take me hours in other platforms). And the pricing structure is so easy!

Cons: It can be a little tough to walk some clients through signing, especially those that aren't tech-savvy and don't have online bank logins. I wouldn't mind the ability to add a bank account manually and override the bank deposit verification (which increases completion times for clients who wait for paper statements). I would also love a few options for API interaction/embedding on our website, so we can start selling while we sleep!

Pros: What I love most about Anchor is how simple and clean the platform is. Creating and sending invoices takes just minutes, and the payment processing is seamless for clients. The document signature feature is also a huge plus — it keeps everything organized in one place without needing extra tools. Customer support has been responsive and genuinely helpful whenever I’ve had questions. Overall, it delivers tremendous value for the price.

Cons: There’s honestly very little to complain about. If anything, I’d love to see even more customization options in reporting and branding, but the core functionality is excellent and works exactly as I need it to.

Pros: I love the dashboard and being able to track the status of all invoices - one offs and recurring. And the customer support is unparalleled.

Cons: It was difficult to grasp some of the ways they invoice, but now that I understand it and know how to use it I see the intelligence behind it.

Pros: I consider theirr service good value ofr money. They are reasonably easy to use and their customer support is better than average. Invoicing and signature integration is great. I like their flat fee pricing.

Cons: It is challenging to manage the periods of engagement. For CPAs, we like to have our clients on annual engagements, but that is not currently possible on Anchor unless you manualy terminate the agreements each year and then individually recreated them

Pros: The customer support is the absolute best. I always have my questions answered promptly and everyone is super knowledgeable!

Cons: A little trouble with getting some of the invoices to have the right Class in QBO. Its probably user error but need to get that figured out.

Pros: Ease of process - everything in one place, payment processing is much cleaner when tracking and syncing to our accounting, and way less chasing declined payments. Their customer support is also on point; I can't sing their praises enough. They are the type of staff you wish you could poach for your own team - haha! Truly kind, patient, and knowledgeable people.

Cons: $78

Pros: The combination of proposals and billing is a very easy process to not only use but to explain to customers. They ability to sync to our internal accounting app. Attaching a step by step onboarding process to the proposal would be a nice add. We put it in the Service but often it is buried and the prospect does not see it.

Cons: I cannot attach a pdf, docx or excel to the invoices. This causes me to have to send that in an email as a separate extra step. A real PIA.

Pros: Customer service is hands down the best of any software or platform we use. From onboarding to ongoing questions to troubleshooting - I have gotten every question answered quickly and completely, and then they even follow up to make sure I don't need anything else!

Cons: There are a few features I wish they had around timing of payments, and I wish there was a more direct way to enter out of scope time for billing like we can do in other systems. But anytime I have feedback about a feature I'd like, they are excited to take that back to their team and see about including it in a future update.

Pros: It simplifies client onboarding and then the money just flows in naturally with very little effort! Our merchant processing costs dropped significantly and clients like the transparency.

Cons: They need to work on a mobile friendly view of their website. I also would like the ability to navigate to a different agreement without having to go back out to the main list and wait for the whole page to populate, which is slow for a company of our size.

Pros: I really appreciate that the proposal agreement and payment are combined in one place — it makes getting started simple and keeps payments running smoothly. It’s easy to set up and automate, and I don’t deal with the monthly issues I experienced with other payment platforms. The system is straightforward to review and update when needed, and customer service is responsive and knowledgeable. I highly recommend it.

Cons: Not a fan of paying $5 per invoice; wish there was a discount for each tier or amount of clients we reached. It gets expensive.

Pros: Anchor has been a game-changer for how I present proposals and manage client engagements. The platform is clean, intuitive, and professional. It makes sending, tracking, and getting approvals effortless. I especially appreciate how customizable and client-friendly the proposals are, which has helped me land new projects with more confidence. Highly recommend for any service-based business looking to streamline their proposal process.

Cons: My main frustration is the limited flexibility in formatting or layout control. Sometimes I wish I could tweak sections more freely. A bit more control here would make a big difference in creating more tailored proposals. That said, the team has been responsive to feedback and continues to improve the platform. Overall, I’d still highly recommend it to any service provider looking for a polished, streamlined proposal experience.

Pros: Anchor is so easy to use for sending proposals, agreements, and processing customers payments. They continue to implement user feedback to make the product better and better. It’s perfect for my practice!

Cons: It took a while in the beginning to receive payouts, but they have transitioned to a new system and now I get them in 2 business days.

Pros: I like how easy Anchor makes invoicing and payments. The automation saves me a ton of time, and clients pay faster.

Cons: No major downsides so far. It would be nice to see a few more customization options for invoices, but nothing critical.

Pros: Anchor makes client management seamless by combining contracts, proposals, and payments into one platform. I really appreciate how professional the proposals and agreements look, and the fact that I can automate so much of the onboarding process. It saves me time and creates a polished, streamlined experience for my clients.

Cons: By default, Anchor sets payments to credit card processing, which passes the processing fee on to the client. While it’s very easy to switch to free ACH transfers, many clients miss this during setup. I’ve created a Loom video to walk clients through the process, but I wish the default setup made ACH the more visible option.

Pros: Very easy to use and simple user interface. I wanted to create packages, make items optional, and streamline my proposal process. Anchor was able to do all of these things.

Cons: I do with it was easier to edit their terms and conditions. However, I contacted their support with my suggestion and they seemed receptive. Hoping it changes in the future.

Pros: Professional looking online service agreements Automatically collects and processes payments for recurring invoices Good value for the cost

Cons: There is a little bit of a learning curve figuring out how to get it to bill exactly as you want it to.

Pros: I love the SAAS view that Anchor provides. We are a subscription CPA firm, so each client will easily see three tiered options and choose which is best for them. Their team is very attentive to issues that arise. For the most part, it is a set it and forget it system.

Cons: There are no engagement letter templates automatically loaded into the program. We use a Master Service Agreeement for our engagements but I could see how new firms may want to have a template for their different engagements.

Pros: I like Anchor best for it's ease of use. Anchor has a very user-friendly interface and is integrated with QuickBooks Online, so I never have to worry about entering invoice or matching payments.

Cons: I don't have any complaints about Anchor. I have been using this product for almost a year, and it has been seamless for me and added a ton of value to my proposal/billing process.

Pros: Anchor is an easy to use platform that streamlines proposals and payment. It integrates nicely with the tech stack I use freeing me up from manual work.

Cons: As much as I would like to say there is at least one flaw with this platform, there just isn't. It's perfect for my service based business.

Pros: Anchor makes sending proposals and processing monthly recurring payments a breeze! I used to spend hours putting proposals together, getting the signature and setting up the payments. Now it's all a breeze and takes only minutes!

Cons: The lack of ability to customize reminders when proposals are outstanding. The reminders are sent too often and sometimes too early.

Pros: I love that when I first set up a client I can include my customized agreement with details of services, as well as T&C's. The automatic recurring invoicing is also amazing. And I LOVE that I can CHOOSE to pass the credit cards fees on to my client if I'm not covering them. And that it also offers my clients the option to pay with ACH, which typically doesn't charge the crazy credit card fees.

Cons: Takes a minute to get used to, but the customer service is there to help, as well as great chat bots to lead you through questions if you get stuck. Overall, I love this system and it completely replaced Stripe (and a lot of fees) for me!!