Knowa

Pros: Staff are very helpful, always prepared to assist users via different streams of communication. Innovative approach, always open to finding solutions to your requirements.

Cons: On rare occasions, software can slow down - although this may be down to factors outside Knowa's control such as users network issues.

Pros: I find Knowa easy to use and intuitive to navigate.

Cons: I think the document library could be improved.

Pros: Knowa is very easy to use and adaptable.

Cons: Not much, it took me a little while to get used to it, but it soon becomes second nature.

Pros: Simple to use but extremely effective in providing what is needed for improved governance.

Cons: Makes all other similar offerings pale in comparison. Once you are using Knowa, very difficult to settle for something else.

Pros: The collaboration space is fantastic for discretion cases and send files securely

Cons: One the team training was hard to get but once I had a play around I got up to speed pretty quickly. Maybe when I new user is added a quick 5 mins call just to introduce the various functionality at a high level would be great.

Pros: Breadth, depth, flexibility and speed of governance

Cons: Knowing I can do more with more to get the most out of it

Pros: the centralised system is a one point for all things I need as a trustee

Cons: can be difficult to navigate all of the areas needed, especially with add on elements for risk register etc

Pros: The vision of the developers. The interest in the customer's needs. The flexibility and dynamism of the team. The actual product itself is a mighty useful tool.

Cons: Hard to think of anything I don't like. Knowa delivers on all fronts.

Pros: It is very simple to use!! Straightforward, but provides the access that is needed, the packs are easy to load and Knowaverse is evolving into a simple to use tool

Cons: the American dictionary, you always have to go through and chnage the spelling

Pros: The collaboration features; it's very easy to share files with clients securely, including files that would normally be too large or sensitive to share via email. Building and altering meeting packs is also very simple to do, and Knowa has some great productivity functionality for navigating and marking up meeting papers.

Cons: The cons that I had with the software seem to have been resolved; in the past I had found that manipulating documents in the file storage area was slightly cumbersome but it has since been updated to make this much easier.

Pros: The secure and inclusive nature of the platform. Meeting packs are really helpful. Collaboration is vital in our field with multiple users across multiple employers and this system is excellent for tracking consistency. The team could not be more helpful.

Cons: Not a con - just learning to use the platform to the fullest and ensure we take advantage of everything on offer.

Pros: It's user friendly interface and it's AI search function makes it a lot easier to find the information

Cons: Any customization on a module comes with a price tag

Pros: It makes get packs for Board meetings very easy and saves on printing. Very quick and easy to then update as needed.

Cons: Searching through the sub sections for various documents

Pros: What I liked most about Knowa is its intuitive interface and how it streamlines managing my portfolio of pension schemes. The tools for organising and collaborating are great for staying on top of tasks. It’s a game-changer for simplifying day-to-day tasks! Plus, the support team, especially Antonia, are always readily available and super helpful!

Cons: The only thing I’d say I liked least about Knowa is that it took me a little time to explore all the features and understand how they fit into my workflow. However, with the support team's help and the available training material, I soon got the hang of it, and everything became straightforward after that.

Pros: Value for money. No user limit. Intuitive and flexible meeting pack production and publishing. Useful additional items as standard e.g. search functions, agenda status buttons and emojis to show each agenda item aim. Flexible in managing which users can see documents for individual agenda items. Easy to move between agenda items. Discussions can be recorded via collaboration space. Easy sign off process. Quick response to queries via helpdesk.

Cons: Would be useful to be available via other search engines e.g. Microsoft Edge.

Pros: It's so intuitive - you don't really need any training/instructions. It was so easy to train our client and has really revolutionised their governance practices.

Cons: I can't answer this as the platform is great.

Pros: It has made organising meetings a simple process. It is so easy to insert agenda items and change them easily. The actions tracker allows us to track actions very easily The customer support team is very quick to respond to any queries

Cons: We have not encountered any significant drawbacks. We used to produce agendas using Word previously which was time consuming and easy to make mistakes.

Pros: Very clear to use and lots of useful features.

Cons: A little slow to load somtimes which is to be expected when it holds so much useful data.

Pros: It is intuitive to use and makes my working life so much easier. It keeps documents secure and also alleviates situation where a document has been sent on email and I can no longer find it! Plus the site looks good.

Cons: It is hard to criticise. It functions really well for what I need it to do. My favourite product in this space.

Pros: Easy to use, navigate and publish packs for meetings. The team are always very happy to help, whether that be via email or jumping on a call to take you through any queries or issues.

Cons: Not a con as such, but I am unable to upload multiple documents at once, however that's probably an issue with me as the user rather than Knowa itself. Knowa are always looking to improve the system and keep users regularly updated on any new functionality that's been implemented.

Pros: Provides excellent meeting management, flexible and good customer service

Cons: Minor niggle that highlighter is clumsy to use on small format sentences.

Pros: Ease of use, support from the Knowa team and the ability to add new features and develop easily. It is also helping with succession planning being able to store and develop report.

Cons: None that I can think of and would highly recommend it. The Trustee Board members are also delighted with it.