eWorkOrders CMMS

Pros: Easy to navigate and use for all ages, computer savvy or not, customizable to our needs and wants. Great reporting, you can do the work and log your house and running payroll report is very easy.

Cons: There really isn't anything I "don't " like, if there is a change I need, I just reach out to [sensitive content hidden] help me customize what I need.

Pros: CMMS is very easy to use and CMMS is very reliable. CMMS is easy excess with any network connection.

Cons: CMMS sometimes take time to upload with network. Sometime not uploading files and photos with network issues.

Pros: $91

Cons: I truly can't think of any cons to eWorkOrders. We have gotten everything we wanted out of the system, all while saving our company money.

Pros: Ease of use and easy to learn! The Trainer made it really easy to learn and was very responsive if and when I had questions

Cons: Can't track Inventory unless you purchase the more expensive software package However it's easy enough to figure out from what materials you put in the Work Order

Pros: What I liked most about eWorkOrders is the outstanding customer service. Also the system is genuinely easy to navigate (no steep learning curve), and setting up automation and integrating API's was a breeze. Everything feels intuitive and actually saves us time instead of creating more work.

Cons: Honestly can’t think of any cons worth mentioning. It does exactly what we need and does it well. Great product

Pros: Versatility of the system is great. Assest managing is very easy to edit. Print out function with attached checklist worked out great for auditing purposes at our institution.

Cons: Too many e-mails. I found it difficult to manage the e-mails which come from the system; it is however a good function.

Pros: By far the best value for your money. I have used it for both large and small facilities and its a great fit for both.

Cons: Nothing comes to mind about what I like the least. The learning process on start up takes a little bit but eWorkorders customer service is always there to assist quickly.

Pros: eWorkOrders has significantly improved operations for us. The interface is very user-friendly and it required minimal training to get everyone up to speed. Using eWorkOrders has saved us time and money as we are more efficient in our processes. Automated workflows for work orders reduce errors and ensure efficiency, while appliance tracking enables quick troubleshooting and parts ordering. This has helped our employees manage the work orders seamlessly. The 24/7 tenant portal enhances communication, speeds up response times, and boosts tenant satisfaction, making eWorkOrders essential for our property management company. eWorkOrders has the best cyber security rating in their field and their customer support team is top notch.

Cons: We appreciate all this system has to offer and cannot think of any cons. eWorkOrders has everything we need to run our company effectively and efficiently.

Pros: Our property has a lot of equipment and systems of varying ages. The program enables us to track and monitor the ages, repairs, warranties, and routine service of the units. This has helped us stay ahead of potential problems and reduce downtime and higher replacement costs.

Cons: Nothing so far. The program is easy to use and we are happy with the software. We really have no complaints

Pros: eWorkOrders CMMS provides a complete set of features for cloud based maintenance.

Cons: eWorkOrders CMMS can have a cheaper plan for yearly subscriptions.

Pros: eWorkOrders is the best software for any maintenance service. It’s easy to use, and it works perfectly.

Cons: I don't recall anything that we wouldn't like.

Pros: EWorkorders has been very easy to use, and we got started issuing work orders and collecting data immediately. The information contained has been invaluable, the mapping function is fantastic, and the many options to generate reports is commendable. I've worked extensively with [sensitive content hidden], who has been an enormous help. He is clear and concise with his instruction, hasn't made any mistakes, exports my data within minutes no matter the number of assets, and he is very patient as we continue to learn. [sensitive content hidden] has made EWorkorders completely worth it.

Cons: The only thing I wish I could change is the process of making PM's. Each asset must be entered into the PM, which takes a while to complete. It would be great to have a mass add function, and mass schedule add function.

Pros: Ease of use + great customer care. I always feel, probably from dealing with other Help Desks in my life, like I'm going to get the wrong person to be able to help with my issue. Like, "oh, you need to hang up, redial, and press the #2 option; we don't solve those problems here; bye" But that's never been the case when I call or email. I can probably count on 1 hand how many times I've needed to interface with [sensitive content hidden] and/or anyone else in the 4ish years we've been using the eWorks platform; and the customer care has been tremendous. Furthermore, I've never had to hang up and redial hitting #2; [sensitive content hidden] know's exactly what I'm talking about each time, and is well versed in solving the issue I'm having on my end.

Cons: The only con I have is you changed the flag colors. They're kinda faint now, and I totally despise it. Oh, I'd also like to see a Green. Its super petty, and overly artistic....believe me, I know; but I'm just being honest.

Pros: It's a simple platform. The other CMS systems we reviewed had extremely elaborate tools that would likely simply go unused based upon the need of our business and the skill level of the team interacting with it. Having the option for an unlimited number of users means that even our base level technicians can have ease of access to the platform without us having to review the P&L every time we have a new staff hire. This was a huge nuisance with our last platform and EWO solved for that.

Cons: Lack of custom report generation. As a person who subscribes wholeheartedly to a data driven approach, being able to manually custom make reports would be a huge improvement on the experience with EWO. However, the other tools in the system are more than adequate for operating the business and any custom reporting we may need can be done by customer service.

Pros: Its super easy to use. The ability for all parties to enter work orders is awesome.

Cons: We never used some of the features to their full potential so I have no real grips.

Pros: We reviewed several options before finally landing on eWorkOrders. What attracted me the most was how easy it is to use and find the information you seek. Another win for us was the offering of a mass download of information. This cut the implementation time in half.

Cons: No Cons. We have been using the system for 2 years, and honestly, I have no complaints.

Pros: I called in before working hours, and did not leave a voicemail. I was contacted immediately when they arrived at work. They worked clearly and quickly to resolve several user parameters, that I was unfamiliar with. Friendly and courteous.

Cons: Nothing in this interaction. I requested several features be changed, and was walked through on how to implement the changes.

Pros: Easy of use and simple interface. Great support and onboarding.

Cons: Nothing! We have no complaints about the system, training or platform itself.

Pros: The System has drastically changed the way our maintenance team operates! cutting down on downtime and making sure that our teams are out in the field and focusing on the issues that really keep our plants running and minimizing breakdowns by scheduling maintenance rather than waiting around for things to break.

Cons: setting everything up takes time...but the more time you spend and the info you provide to the team and to the system allow everything to flow smoothly.

Pros: Very easy to use and inputting assets into the system.

Cons: As of right now there are no cons I can think of with eWorkOrders.

Pros: How you can keep track of assets and their maintenance.

Cons: There are too many tabs here and there and in the beginning it was rough to figure out what tabs got you where you needed to go. Finding reports and doing them was a little tough as well.

Pros: What I like most about eWorkOrders is that it is user friendly and easy to navigate. Fixing problems is quick and easy. The team is always very responsive and helpful as well.

Cons: The only issue I dislike is if a query is too big it kicks me off and I have to retry.

Pros: EASE OF USE, EXCELLENT ASSISTANCE IN TIMES OF NEED

Cons: NOTHING THAT I CAN THINK OF - I AM SURE I DO NOT UTILIZE MANY OF THE FEATURES THAT ARE AVAILABLE.