SAP Concur

Pros: Easy to use Can scan/ use from phone, tablet or PC on or off line. Visa statements can be sent and easily uploaded and coded Records the expenses automatically - no manual input required You can have default expense coding which can be easily changed if required Many levels of review and authorization can be set up..

Cons: If an expenses is shared between departments this requires manual changes to the default expenses codes

Pros: There is an app that can be used on your phone that makes expense reports easier to manage. Pictures of receipts can be added immediately so you don't have to carry them around.

Cons: If you have expenses from last month, the phone app is not as user friendly as the desktop program on transferring the expenses to the new month.

Pros: SAP Concur makes expense tracking way easier—everything’s in one place and you can snap receipts on the go. Approvals are faster, and it cuts down on manual entry. I like how it integrates with travel booking too, so trips and expenses stay organized. Helps keep things compliant without much effort.

Cons: SAP Concur can feel clunky and outdated, especially the interface. It’s not always intuitive, so simple tasks take extra clicks. Mobile app can be glitchy at times. Also, setup and customization seem overly complex, and syncing issues occasionally cause delays with expenses or approvals.

Pros: Receipt capture and expense submission is straightforward enough that employees actually use it without complaints. Approval workflows are easy to configure and the integration with our finance processes reduced a lot of back and forth.

Cons: The interface feels a bit heavy and dated in places. Mobile app works but isn't the smoothest experience. Initial setup takes some time to get the policies and approval chains configured correctly.

Pros: Ease of expense reporting, uploading receipts, approving multiple expense reports and the warning system for errors.

Cons: The online travel booking features are slow, do not provide the same discounts, and have added travel fees.

Pros: SAP Concur is a great tool for our company and make the expense process easier. Easy to link receipts to expenses and and also linked credit card purchases.

Cons: One thing that i do not like the most is that sometimes it tries to pick an expense type that is not correct and auto fills the business purpose.

Pros: I have not used Concur at my new job, however at my previous job I used it all the time. It is a great system to use and very easy to learn and use. I think the ability to add a receipt from cell phone was a great addition.

Cons: I could often find less expensive rates when not using the system to book trips. It was a good starting point though to find the options.

Pros: I find SAP Concur to be quite useful, as it solves the problem of making sure that reporting is done correctly and efficiently. It helps us do our jobs, and it's an essential part of our processes at IBM. Although I don't have a specific feature that stands out, everything within SAP Concur is equally valuable because they are all part of the whole system.

Cons: There are times that SAP Concur has a lag in slowness to it. It is a little bit complicated at times when there are errors and issues, but that is mostly within our end and not with the application in itself.

Pros: The ease of documents submission especially from the phone is amazing. After 5 trips, all i had to do is snap some photos upload, job is done

Cons: User experience sometimes can be really confusing. But once you get used to it it’s actually suited for the job.

Pros: The desktop version is extremely easy to use. Importing expenses is very easy. Managing expense reports is also easy.

Cons: The web app makes it difficult to select files to upload. Also, moving expenses to other reports isn’t as easy as it is on the desktop.

Pros: I like that Sap allows me to upload all my receipts at once and then ties them to my expenses. It makes it was less tedious than other expense reports.

Cons: I do not have an issue with SAP concur, sometimes I feel like too much information is asked but I think that is my companies choice not SAP's.

Pros: I also appreciate the ability to automate certain rules (expense categories, spending limits, approvals). This helps prevent many errors and ensures better compliance, which is essential in the financial sector. Overall, it is a reliable tool that brings real structure to expense management.

Cons: Although the interface remains functional, it could be more modern and more intuitive, particularly for new users.

Pros: Love the customer support, always very helpful. Great value for the cost. Website is very easy to use.

Cons: It can be difficult when booking several flights at once and getting their seats close to each other.

Pros: It is easy to file expense reports. Everything is clear and easy to understand helping to get things processed quickly.

Cons: I had a technically issue arise that would not let me attach an expense to a specific report. That ended up delaying the report by a few days but the issue was eventually solved.

Pros: I thought it was easy to use the desktop and app for all expenses needed. I never needed to reach out to customer support for help.

Cons: It didn't save photo receipts from the app to the desktop. I had to reenter them if I used the desktop.

Pros: SAP Concur is an amazing tool for employee expense management. It keeps the user aware of different stages of payment processing.

Cons: While the web is really agile and friendly, the mobile interface can get a bit trcicky to negotiate. The affidafit about lost receipts need to be done away as we hardly keep receipts anymore in our day to day life

Pros: Very easy to use with the mobile app that allows you to upload receipts on the go and also check booked travel information.

Cons: It can be cumbersome to work through expense reports with multiple different click throughs and flags to respond to.

Pros: As an executive assistant for 6 professionals that traveled to client sites often, SAP Concur was a lifesaver for travel booking. It was so easy to track the expenses for each individual, change flights, and even receive some last customer service when unexpected weather emergencies happened. Customer service was always helpful, answered my emails or calls right away, and helped my team get the best flights available. The configuration of my company's travel rules helped me always stay within budget, manage an entire team, and use their individual corporate cards.

Cons: Honestly, I had no complaints. All hotel/flight/car inquiries I had were always solved even when we ran into hurricanes, itinerary changes, and situations completely out of SAP Concur's control.

Pros: It’s very easy to keep track of travel expenses for work trips, including vehicle expenses and receipts for dining.

Cons: Users have to be very specific with what is calculated or else content won’t get approved correctly.

Pros: Being able to track my expenses, make payments for various company items, and also travel booking which makes booking easy.

Cons: Sometimes assigning a cost center to invoices can be a little gimmicky which can take longer to close out expense reports.

Pros: What I like most about SAP Concur is the ability to book both travel arrangements (hotel, airfare, rental vehicles), and manage my travel expenses with my linked company credit card. The software is very easy to navigate and is intuitive to use!

Cons: Previously, SAP Concur had gone through multiple interface updates over the course of a few short years. This took a little while to get used to. However, the interface has not changed for the past year or so, and I am now very familiar with the layout and am quite comfortable using it.

Pros: Easy to use and get reimbursements for company expenses and travel reimbursement as well so I liked it

Cons: Uploading receipts to the system which I felt was outdated because you had to scan your receipts to provide proof