800.com

Pros: What I liked most about 1.800.com for my business number was how easy it made it to set up a professional phone presence quickly. It allowed me to get a dedicated business number without complicated installation or equipment, which helped me separate personal and business communication right away. The call forwarding features were especially useful because I could stay connected with customers from anywhere, even when I wasn’t in the office. It also helped my business appear more credible and established, which is important when building trust with clients. Overall, it made communication simpler, more organized, and more professional.

Cons: What I liked least about 1.800.com was that it took a little time at first to explore all the features and fully understand the setup options. Once I got familiar with it, everything became much easier to use. Some advanced settings could be a bit more straightforward, but they didn’t take away from the overall experience. Even with that small learning period, the platform still provided a reliable and professional business number solution that worked well for my needs and helped improve how I manage customer communication.

Pros: It was so easy to search and checkout of website. It made process smooth and enjoyable to do for future number purchases.

Cons: I did not have any bad experiences with this website so i would not comment on this issue unless i did not in the future

Pros: Convenient..affordable. alot of flexibility. Tech support is quick on responding and very patient with newcomers like myself.

Cons: I really dont have any complaints so far. Nothing negative at all thus far. MAYBE a 24 hr tech support for people like me that work late nights.

Pros: I love the professional support and the low cost of the service. Whenever I call in with a problem the representative stays with me until my issue is fully resolved.

Cons: The online interface is not exactly intuitive. It takes some effort and learning to use the tools to set up your services.

Pros: Super easy to set up! The dashboard is easily accessible and relatively intuitive, though it feels a bit outdated.

Cons: It's been difficult to set up SMS given compliance issues and I wish there was more account management / hands-on help.

Pros: Great service without long term commitments, have used their service for two months and so far so good

Cons: Figuring out how the features works or sometimes there's a delay if its a weekend or of make changes after hours

Pros: I like how 800.com has the app to utilize it makes things easier to get to, but I would like it to also have the same features as the website

Cons: The app does not have the same features as the website and it seems that I do not get calls. Sometimes they drop or do not go through. I want to be able to have Khols come through to my phone from the app so I can see the numbers instead of having to forward my number

Pros: 800.com has helped me streamline incoming calls for my business. I was able to find a working memorable novelty number and the call routing features are great.

Cons: Not sure what I don't enjoy about 800.coms service. The call forwarding services are well thought out and easy to enable and disable on a whim.

Pros: The ease of use, and the user interface. I like that I'm can easily customize everything, and create call flows

Cons: The call quality of my uploaded messages sounded horrible, but the number is still new, so we'll see how it turns out

Pros: What I like most about this company is that they actually have real customer service. This is amazing.

Cons: One thing that could be worked on is that It could be a little easier to maneuver. Which will make all businesses want to interact.

Pros: 800.com covered all the features we were looking for and had the best price. We compared this to a few other services that landed on 800.com and happy we did.

Cons: As of now there aren't any cons. We are very happy with the service and don't anticipate any cons from what we can see.

Pros: 800.com is very easy to set up and use, even without a technical background. The call management features are straightforward and reliable, and having everything in one place (calls, texts, and tracking) saves a lot of time. The interface is clean, and it’s been helpful for managing business communications efficiently.

Cons: Some features feel a bit limited, especially when it comes to more advanced customization or reporting. The pricing can also add up depending on usage, and customer support response times can vary.

Pros: Simplicity and reliability. Very easy to set up, and helpful in my company's daily support work and activities

Cons: In the past, we had some issues with forwarding of calls to international numbers. Not sure if it has been fixed in the meantime.

Pros: The pricing is extremely reasonable and affordable. The ease of use is also a breeze. Form the set u to 800.cm's continued use and maintenance make is fast and affordable to track campaigns.

Cons: Nothing. 800.com provided exactly what we needed and at the moment could not think of a feature or integration I wold recommend, it's all in there.

Pros: The platform is incredibly intuitive. I specifically appreciated how quickly I could secure a vanity number and set up call forwarding. Unlike some older telecom services, the dashboard feels modern and makes managing multiple lines simple. The SMS/Texting capability is a huge plus for customer engagement, and the call tracking analytics provide great insights into our marketing reach.

Cons: While the core features are excellent, I’d love to see more advanced automation in the mobile app. The pricing is fair for the value provided, but for a very small startup with low call volume, the entry-level tiers can feel a bit steep if you aren't utilizing all the features like call recording or API integrations.

Pros: Easy to use and EXCELLENT customer service that never disappoints! 100% stable phone connection 800.com is THE BEST!

Cons: Nothing. My experience with 800.com has been simply outstanding. There is nothing wrong with this software. It is absolutely flawlessly delivered.

Pros: The setup process was extremely easy and user-friendly, allowing us to get up and running quickly without any technical challenges. Additionally, the customer service has been excellent—responsive, helpful, and always willing to assist when needed.

Cons: At times, call transfers did not go through properly, which created some concern around potentially missed or lost business opportunities. Improving the reliability of call routing and transfers would make the service even stronger.

Pros: Easy to use : What I liked most about 800.com is how easy it is to set up a business phone number and manage calls in one place. The call forwarding, voicemail, and tracking features are very helpful for staying organized and professional. It’s a solid solution for small business owners who need a reliable communication system without something overly complicated.

Cons: Not able to text my customers: What I liked least is that it’s not as easy to text customers as I would prefer. In today’s fast-paced environment, having a simple and direct texting option for my 800 # would make the experience much smoother and more convenient, especially when you need quick answers.

Pros: Easy to use, super customizable. User friendly interface that I could update 24/7, completely on my own.

Cons: Audio quality for voicemail message was not the best. They tried to help us with the quality and we weren't able to improve it much.

Pros: Very useful. Exactly what I needed. I really like the voicemail set up feature . We were able to set up a very professional voicemail in a short amount of time using the built in tools .

Cons: I have noticed some minor bugs with the app. Some issues with calls being immediately dropped . Also some issues with calls being inaudible at times or failing to go through. This usually resolves following a closing and reopening of the application . Also ran into some call routing issues at the start , but got that squared away. No problems since .

Pros: I use 800.c0m for my small business and it is GREAT! It makes my small business seem as if I am a large company with many employees. I am a current client that is very satisfied with the service and recommend it to anyone that needs help with answering calls

Cons: I am still figuring out all the features and how to check messages when I am away from the office. I am only able to check on messages and calls from my laptop . I am sure its another way to check I just need to adjust my app settings

Pros: Simple, Easy-to-Use Platform ⚙️ The thing I love most is how easy it is to set up and manage. The system is intuitive and quick to start using. Setup takes only minutes. Everything is controlled from a simple web dashboard.

Cons: Integration Options Are Still Limited 🔗 Compared with some modern communication platforms, CRM and automation integrations are still limited or in early stages. For businesses that rely heavily on automation, that can feel restrictive.

Pros: easy to sign up, reasonable prices and great support. I managed to get up and running within 30 minutes

Cons: call forwarding to Canada would be a nice addition, and the ability to make international calls using the number would be a good option