Apptoto

Pros: Apptoto is frankly amazing, it does everything I need it to and then some. It is extremely customizable and versatile. Their support is also amazing, anything I needed they would have to me in at most thirty minutes. They even wrote a custom bit of code to help with a specific issue I was having. Apptoto has made getting appointment confirmations so much easier. What was a process that took most of the day, Apptoto does in about a half hour. On top of that Apptoto is HIPPA complaint, which is essentially for a pediatric therapy clinic

Cons: The only downside Apptoto really has is the algorithm that automatically matches contacts struggles sometimes with names with special characters or more than two capital letters.

Pros: We have been with Apptoto for several years now and it works well for our Tax & Accounting Client appointments. This is a great product for appointment reminders from several different calendars. It is a great way to remind clients via text messages, phone calls, and emails. When we call into service for help our contact Jessica always call me back as soon as possible.

Cons: Cons are in my opinion user errors. If you don't enter correctly then it won't function correctly.

Pros: I use Apptoto to send reminders for a very complicated program. It fits my business needs and it works.

Cons: (I only use it for camapign messages so can not comment on other functions)

Pros: It works! Keeps appointments automated so parents bring their students in for their free assessment to Mathnasium of Tempe.

Cons: Can be a bit of overload for families with packed schedules.

Pros: It's really been good at reminding clients when they have a meeting. There are a lot fewer no-shows. Also, as an attorney, it's been a good tool for notifying clients when they have to be in court.

Cons: There's really nothing I dislike about Apptoto.

Pros: The primary agent we work with is [sensitive content hidden]. He really knows the product. Can usually take care of us in a few minutes.

Cons: Sometimes can take a while to respond to our initial chat. Once we have connected, things are usually quickly taken care of. Some of the other agents not as knowledgeable as [sensitive content hidden]

Pros: It integrates with my EHR software to automate most features.

Cons: It wasn’t working well for my reviews but with some help from their awesome customer service team, we now have those back up and running!

Pros: Appt reminders and scheduling super easy to set up

Cons: Wish was cheaper cost I love the app but if keeps increasing don't know if I can continue using when there are others cheaper even free... I've been with company a long time

Pros: The ease of keeping up with appointments, arrivals and no shows

Cons: Having to put contact information in twice when I schedule under client’s first name only

Pros: Great responsiveness as a vendor partner, quick troubleshooting and problem resolution, willingness and creativity needed to help solve business problems

Cons: There are no issues or problems that come to mind.

Pros: The White Glove onboarding was a great help, our rep was able to teach me how to manage our calendars very quickly and easily.

Cons: Not a negative comment per se but be careful on how you set up your rules because the software is very precise and small errors can lead to undesired outcomes.

Pros: It is easy to use for myself and my clients. I was apprehensive about implementation, but was pleased with the onboarding process. Apptoto was able to get me up and running with relative ease.

Cons: I have not experienced any cons yet thankfully.

Pros: I loved the scheduling reminders that you could set up with different prompts but setting it up was a disaster.

Cons: Absolutely the set up. It took days and days and we had to troubleshoot everything multiple times. Any time one thing was changed the system would flip out so we were constantly stressed that if we changed something simple it wouldn't operate correctly.

Pros: The email reminders to attendees about upcoming appointments on my Google calendar are vital to my business. It doesn't matter if I add them in myself or they book in with another scheduling tool. If they're invited to one of my meetings, they get an email reminder. It also doesn't matter if they use Google Calendar or not. If they're invited to one of my meetings, they get an email reminder.

Cons: Apptoto has a lot of features that I don't use, but I still pay for. That being said, it's worth it to me just to have the calendar reminders.

Pros: Apptoto was easy to set up and works seamlessly with Google Calendar. Clients are more likely to keep appointments now.

Cons: It does take some time to train and remind staff to use the right language in event subjects.

Pros: Easy to use, easy to setup, very affordable

Cons: There really aren't any features that I don't like.

Pros: I mainly use the appointment reminder feature. I have used apptoto for many years and it's very reliable. I will definitely stick with them for along time.

Cons: No cons that I know of. If I do have to say a con, maybe get even more cheaper? but dont think that's possible.

Pros: The platform is very user-friendly and has technical support to help you make any changes

Cons: It would be great if you allow us a little more customization on the appointment page

Pros: It's easy, convenient and cost friendly. The representatives are very helpful.

Cons: There really isn't anything that we do not like about apptoto

Pros: Never have problems with reminders going out!

Cons: The texing app needs improvement. It works great but the same client's text threads come separately sometimes, wish the same client would be all on one thread.

Pros: Use this as a text messaging conduit for our entire law practice

Cons: I've been using this software for so long, and I am so used to using it daily, that I wouldn't even know what not to like anymore

Pros: Easy integration with gcal, handles multiple calendars.

Cons: It takes some time and support to figure out, so many features and options that you have some invest some time to figure it out.

Pros: Very complete. Maximum customization possibility. Compatibility with other services/portals is enviable

Cons: The configuration interface is not very user-friendly and it takes some practice to learn how to use it