FunJoin

Pros: $7b

Cons: The only area I would love to see improved in FunJoin is the email design capabilities—specifically the ability to add images and graphics more easily. While the current communication tools are functional, having richer customization options would elevate the professionalism and visual appeal of our messages. Being able to include banners, photos, icons, or promotional graphics directly within emails would make it much easier to highlight upcoming events, showcase camp activities, and keep parents engaged. Enhancing this feature would round out an already excellent platform and make the communication experience just as dynamic and user-friendly as the rest of FunJoin.

Pros: The people at FunJoin are easy to work with and responsive to their customer needs. Their team is professional, attentive, and always willing to go the extra mile to ensure a smooth experience from start to finish. Communication is clear and timely, and they consistently deliver on what they promise. It’s been a pleasure collaborating with them, and we look forward to continuing our partnership in the future.

Cons: Any concerns we had were quickly addressed, and the team made sure we felt supported every step of the way. Their proactive approach and commitment to customer satisfaction really stand out. They take feedback seriously and work efficiently to find solutions, which made the entire process seamless and stress-free. It’s clear they truly value their clients and take pride in the relationships they build.

Pros: Ease of Use - Customer Support - Camp Management - Love the responsiveness to questions and willingess to adapt the program to our program's needs.

Cons: Nothing - the team continously responds to feedback and improves the functionality of this amazing system.

Pros: FunJoin is incredibly user-friendly for both our team and our families. It keeps all of our camper information organized and easy to access whenever we need it. I love how customizable it is — we can create detailed schedules that fit each of our unique programs, from weekly classes to summer camps to one-off drop-off days. The system also makes it simple to track payments and work flexibly with families who need payment plans. Everything feels intuitive and smooth from start to finish.

Cons: There’s a small learning curve when setting up new programs or adjusting settings for the first time, but once things are in place, it’s extremely easy to manage.

Pros: The customer service is top-shelf! We love how receptive the FunJoin team is and how much they actually care about my small business's needs. I also love the user-experience. The site design is simple and easy to follow, I hardly have customers who needs help navigating to what they want.

Cons: It's not a quick-start situation so the onboarding is a little tedious, which is actually very helpful in the end. The FunJoin team is so helpful in the onboarding (and so receptive in communications) because once it's set up, you have so much flexibility to customize your offerings whatever way works best for you. So now that I'm familiar with the system, it's easy to add offerings, changes schedules, etc.

Pros: My absolute favorite feature of FunJoin is the Smart Documents! It's been a tremendous asset to our our organization. The process is incredibly easy to use, and it's been a huge relief to have all of our documents signed and organized in one place. But what really impresses me is how easy it is for parents to use too - the simplicity and convenience of signing documents online. If a parent forgot to sign we could remind them in the morning and they would do it right away on their phone.

Cons: My least favorite part of FunJoin was the initial setup process, but it's a one-time investment. After that, the program runs smoothly and mostly maintains itself. Each year, we just need to do a bit of tweaking to keep everything up-to-date, but that's a small price to pay for the time and hassle it saves us in the long run!

Pros: What I liked most about FunJoin is the personal touch from the [sensitive content hidden] and the incredible responsiveness of the team. From the very start, they made the onboarding process smooth and were always available to answer questions. Their customer support is top-notch—they truly listen to feedback and are constantly improving their software to make it even better.

Cons: I am working on familiarizing our clients with the new platform so it's a bit of a learning curve for them, but they are getting the hang of it. FunJoin is fairly intuitive and even our most technologically challenged clients don't seem to have much trouble.

Pros: Funjoin has made my life as a summer camp director so much easier! Their system is easy to navigate for both myself and the families i work with, I love all the different features they have! The ease of being able to create all the different forms required for our program, schedules and payment all in one has saved us so much time and frustration! I have to say what I like most about funjoin is how willing they are to help you and find solutions to best suit your programs needs! All programs run a little differently and [sensitive content hidden] and the staff at Funjoin (shoutout especially to [sensitive content hidden]) are not only committed to releasing features that will help your camp run smoother but they also anticipate and see how they can improve their website to be inclusive for all users! :) Thanks for all you guys do for us here at YPLC!

Cons: I think the onboarding was a little overwhelming and fast paced. I don't necessarily think it's the fault of how funjoin structures the process but how much information had to be absorbed and incorporated with each onboarding meeting could feel a little daunting but I had lots of support and was able to ask questions so that helped alot!

Pros: [sensitive content hidden] has been great to work with and easy to get in touch with when we need help. In Alaska, we can have unique situations arise, such as a moose wandering our parking lot, that require us to contact families with some urgency. [sensitive content hidden] was super helpful in getting our text function online quickly so that we could warn parents before pickup time.

Cons: When we first began using Fun Join there were some forms and health and safety requirements from our local health department that were lacking, but actually all of those things have since been added and there really isn't anything that I like least about our experience using the platform.

Pros: Funjoin is very user friendly. The features and functionality and the on boarding to assist setting up our programs.

Cons: There is no membership option within the funboxes

Pros: Ease of use and their willingness to make changes to the program for it to better fit our needs.

Cons: Reports were a little lacking, especially accounting.

Pros: I loved how I had the easy of our entire roster in the palm of my hand with the app. They also have great customer service. If I needed help with anything they were there to help answer my questions

Cons: It was a little tricky sometimes with what we needed, but they worked with us to answer those questions and help make those things possible

Pros: Employee mobile app, mobile check in/out, having customer emergency contacts and medical info accessible in the field. We also regularly utilized the Communicate feature for daily/weekly correspondence. We can manipulate funboxes and offerings to work for many different types of programs. Payment processing, refunds, rescheduling is all much faster and easier to manage. Exporting rosters and grouping participants by skill level also save time and helps us provide a better customer experience.

Cons: Does not currently integrate with our other customer management system (Little Green Light)

Pros: The customer service at FunJoin is exceptional. They are always available to help resolve issues or help you navigate the software. They have tons of on-line tutorials and videos that are easy to access and understand. The software itself is pretty easy to learn and use. There are prompts all over the place to help you navigate the system.

Cons: The terminology is different from the standard terminology used in the camping industry. Funboxes and Offerings are not used in other places - at least from my experience.

Pros: FunJoin's approach to the transition for my summer camp was both professional and personal. They wanted to get to know who we are so they could help us with the transition and enable their software to best support our mission. Even though we have already committed to being a customer, their team continues to reach out in search of feedback as to how they can improve their service!

Cons: A few months ago I would have said the lack of ability to receive quick troubleshooting help when encountering a technical issue... but the company took that feedback during one of our meetings and then rolled out a "help now" option in the bottom corner of their website. Amazing!

Pros: The user experience for my staff and my families alike is so smooth. This is only possible when there's an unbelievably talented team on the backend. Not only is the Dev team super savvy at making everything elegant, but the [sensitive content hidden] experience with camps makes it functional too.

Cons: The only cons are they haven't been around enough to solve all my problems. But the [sensitive content hidden] has treated me like a partner and keeps me in the loop what they are building next. There's no doubt they will continue creating solutions for league and camp owners.

Pros: Mobile app definitely is my favorite feature as a business owner/ manager. It slows for east tracking, recording and communication with customers and staff. They also have a class one customer service and tech support.

Cons: I would say payment partner could offer more paying options.

Pros: The system is user friendly for both staff and customers and had all fo the needed features for our camp to run smoothly.

Cons: Some of our clients were confused about some of the features, but FunJoin worked with us to get it set up in a more clear system that was easier for our clients to navigate.

Pros: FunJoin staff listened well. They adapted and added programing to fit our needs. Highly talented staff with a vision and caring attitude.

Cons: Still working on some areas of sales.