Rating
4.4
364 reviews
Categories
15
Founded
2009
Employees
18
Regpack is an online registration software that lets you create flexible registration processes with integrated payments, automatic email communication built-in, dynamic reporting and analytics, and more. Trusted by more than 7,000 organizations worldwide, our clients report an increase in registrations, revenue growth, and are more efficient in day-to-day management tasks. Learn more about how Regpack can help you and your team automate and streamline your onboarding and payment processes.
Ad spend / mo
$0
0 paid keywords
Paid visits / mo
0
Organic keywords
4,875
Organic visits / mo
992
Running 8 ads on LinkedIn as Regpack - a paid B2B channel, on top of any Google/Capterra spend.
The shared messaging across Industry-Specific Vertical Business Software advertisers - the validated angles to copy. See the niche →
(364 reviews)
Overall, the pricing feels fair for what you get, especially if you need advanced features like group registration, flexible pricing,
Pros: I like how centralizes billing, recurring payments, autobill options, invoicing, and reminders in one place, which cuts down on spreadsheets and manual follow-ups
Cons: A big thing I'm not a fan of is the interface isn’t immediately intuitive and setting up complex registrations or payment plans can take time and test one's patience.
ryan p. · Graphic Designer · Design · February 21, 2026
Overall this system works for our programs. We have a very complex set of needs and for the most part Regpack meets those needs
Pros: We have a very complex registration with multiple programs and options. Regpack allows us to keep everything organized for our patrons. It also handles the payments for all our programs with automated billing.
Cons: Our setup is very complex and we do run into technical glitches.
Nancy C. · Associate Executive Director · Performing Arts · June 8, 2024
| Category | Page | Rank | Placement |
|---|---|---|---|
| Music School | 1 | 5 | - |
| Subscription Management | 1 | 6 |
Domain confidence 98%
We are in our 9th year with RP and the past 2 or 3 have been the best ever. The team has worked to better understand our specific business needs and suggest modifications to our specific projects to help ensure a seamless registration process for our customers.
Pros: Regpack offers the ability to customize your registration project to meet the needs of your business. The ease in managing our waitlisted recipients in RP is one of my favorite features. The automated payment processing and automated emails are also critical.
Cons: RP offers technical Support by email, but with any technical writing/questions it can be hard to "be on the same page with someone" when exchanging emails. Thankfully, they implemented a Project Success Manager role which allows customers a different type of access for a critical question or concern.
Priscilla B. · Registrar · Music · June 8, 2024
Pros: This platform is customized to meet our specific needs. Parents registering their kids for camp expressed that the process felt smooth and was quick to complete.
Cons: Adding additional selections after the initial registration process is not intuitive.
Katie R. · Camp Director · Recreational Facilities and Services · May 15, 2024
Pros: Easy to set up and use. I liked the way the documentation was easy to follow
Cons: There is a lot to learn to make the program functionable.
Paul T. · Training coordinator · Construction · April 5, 2024
Pros: Regpack's team was super responsive and helped me to get my system set up efficiently and on schedule.
Cons: Once my system was in place, I was sort-of left to figure the rest out myself. I could've used some more hands-on support from the customer support team.
Drew W. · Camp Director · Education Management · April 4, 2024
The regpack team was very helpful in every single hitch that we encountered.
Pros: Very Customizable and easy to use and teach to colleagues.
Cons: The learning curve was a little bit steep.
Hero C. · IT Administrator · Information Technology and Services · April 1, 2024
Overall, I like Regpack and think it is a great value for the cost. I wish it was easier to get help, especially for new clients. Not being able to call and speak to someone to get help is not great. Sometimes it is a day or 2 before my problem is resolved and when you are processing registrations daily with an unresolved problem, then it means more work for me. That being said, the support team has been very helpful, I just wish you could get answers to an issue without having to email and wait.
Pros: I like being able to create multiple forms, emails and reports and have them be set up to have just the information I need.
Cons: I don't think the payment processing allows enough choice for my users. If you don't expect your users to pay in full as the time of registration, then it is difficult to make a payment and many times my users have ended up with the full amount being charged and then I have to process a refund for them. When this happens, then the users only remember that problem they had making a payment and not how easy it was to register.
Anne W. · Camp Manager · Recreational Facilities and Services · April 1, 2024
Frustrating at first during set up but once it got going, it runs great and parent feedback is very positive overall.
Pros: It's totally customizable which was necessary for our program
Cons: Set up was full of bugs and required a LOT of work to make it functional. Data entry is cumbersome with a LOT of clicks and no bulk editing for our setup.
Rachael P. · President · Primary/Secondary Education · March 1, 2024
Great customer support and limitless ways to configure and fine tune to your organization's needs.
Pros: Regpack has a multitude of options for administrators to apply to their own use of the product as well as how they can allow their audience/customers to enter information and receive information.
Cons: Regpack features could be a little more intuitive for admin and users.
Jared J. · Coordinator, Youth Camps and Community Programs · Education Management · February 26, 2024
Pros: We needed a system that allows a buyer to push payment off. This works well and is critical
Cons: It has a fairly steep learning curve, but once past that, smooth.
Philip S. · Solutions Coordinator · Education Management · January 16, 2024
Pros: Regpack has a great variety of functions that are very helpful for our program registration process - user forms to gather info, bulk emails, reports to see specific info for all participants, etc.
Cons: I've experienced a lot of weird glitches (automatically redirects to pages that it shouldn't, needs refreshing frequently, etc.).
Susan H. · Director of International Programs · Non-Profit Organization Management · December 18, 2023
Excellent customer service, professional software
Pros: Efficient system for registering applicants
Cons: Challenging to adjust from a old manual system because we are still in transition
Shira A. · Registrar · Education Management · October 18, 2023
Regpack es una buena herramienta en la que puedes gestionar inscripciones, crear y personalizar formularios, procesar pagos, enviar recordatorios y generar informes.
Pros: Me gusta que me permite la gestión de inscripciones a mi organización, además de crear y personalizar formularios, procesar pagos, enviar recordatorios y generar informes.
Cons: El soporte es a través de correo electrónico y suele tarda mucho.
Anonymous User · Docente · Higher Education · September 8, 2023
The overall experience has been very good. From initial "fit" conversations with [sensitive content hidden] to final details with [sensitive content hidden] to the implementation process with [sensitive content hidden], we have been pleased. While there have been some bumps, the customer service we have experienced in rectifying/understanding the issues has been good.
Pros: Customization, Reporting, Ease of implementation
Cons: The conditional logic is excellent but there are still some responses we'd like to see more adjustment in. QBO integration time-line.More flexibility in reporting.Increased customization in payment process. (auto-pay as an option, some of the verbiage, soften secure-payment messaging)
Steve I. · VP Operations · Non-Profit Organization Management · August 23, 2023
Grace à Regpack, je peux créer des formulaires personnalisés, gérer les paiements et les remboursements, et suivre les inscriptions en temps réel. Il me permet de gagner du temps et de simplifier le processus d'inscription pour nos clients.
Pros: Ce que j'aime le plus chez Regpack, c'est sa facilité d'utilisation et sa flexibilité.
Cons: A vrai dire je n'ai pas d'aspects négatif à noter , cependant si je devais mentionner un point, je dirais que parfois, l'interface est un peu complexe et peu intuitive. Il m'arrive de ne pas me repérer dans les menus et les options, ou de ne pas trouver la fonctionnalité que je recherche. Je pense que Regpack pourrait améliorer son ergonomie et sa facilité d'utilisation.
Arnold K. · Développeur logiciel · Wholesale · August 20, 2023
The customer support was great from our dedicated rep, but I felt like I got to know her too well...which means we were on the phone frequently. If you are developing relationship with customer service...you are talking to them too much!
Pros: Regpack had the ability to customize our registration process needs including triggering questions based on answers as well as customizing the overall look of the form.
Cons: Pulling reports was way more complicated than it needed to be which made the overall management of our trips more difficult and time consuming then necessary
Tara T. · Admin Specialist · Leisure, Travel & Tourism · July 31, 2023
This system has been a lifesaver. Our adult students were getting frustrated using a registration system that was designed to register kids and teens. This allows them to sign themselves up as campers. Its easy to use, clean and allows them to sign up at anytime online.
Pros: Easy to use, customizable, and adaptable to our needs.
Cons: Haven't found anything that stands out.
Sharon S. · Associate Director of Summer Enrollment · Education Management · July 31, 2023
So far it has been great. My school has just started using Regpack and the feedback so far is great!
Pros: It is great having the projext manager to help set your sessions.Customer Service is fast in responding, nice and helpful
Cons: As an admin it is more watching videos to learn the system. Other companies have training sessions to over everything.
Michaela B. · Kinderclub Director · Education Management · July 10, 2023
From the moment I started using it, I could see it simplify and streamline my registration and payment processes.
Pros: With just a few clicks I was able to set up my custom registration form and start receiving registration requests quickly and smoothly, I especially appreciated the ability to send automatic emails to participants reminding them of payment deadlines and sending registration confirmations .
Cons: While I think it's worth the value, I wish there were more flexible pricing options to accommodate different budgets.
Domingo Antonio A. · University average technician · Marketing and Advertising · June 16, 2023
Aside from the hiccup with BlueSnap, I am happy with the product. It gives a professional and streamlined appearance to my registration and payment processes.
Pros: The features that are most impactful are payment processing, flexible payments, and forms. I also like the diversity of programs that I can offer for my services and products.
Cons: Integration with my existing business was not difficult at all. But BlueSnap's underwriting department rep's communication put a really bad taste in my mouth. I wasn't pleased with that interaction at all. Their lackluster follow-ups actually impacted my ability to launch my main product by several weeks.
Stacey S. · Owner & Director of Wellness & Community Programs · Professional Training & Coaching · June 13, 2023
good
Pros: I like how our Database is accessible to our committee
Cons: The renewal process is becoming a bit of a problem
Ediola P. · Executive Director · Entertainment · June 7, 2023
Once I setup the camp information, Regpack did the rest. I would recommend using Regpack for your events.
Pros: Regpack will handle each registration and payment with ease. It will also create a waitlist. The user friendly reporting will provide the information needed with ease.
Cons: I can't think of anything at the moment.
Laurie M. · Administrative Assistant to the VP of Finance · Education Management · May 17, 2023
Pros: Customer service is very clear and helpful
Cons: Though I get responses to my questions fairly quickly, it would be nice to get my response immediately. Regpack should have a call-in service that is not outsourced, but rather in-house.
Dorothy C. · Billing Rep · Mechanical or Industrial Engineering · May 15, 2023
Wonderful!
Pros: We have loved all the individualization that we can do with regpack! It is easy to use and the customer support has been wonderful.
Cons: We wish that the projects could talk to one another and that emails could be sent based on date.
Mary M. · Program Registrar · Non-Profit Organization Management · May 11, 2023
Shortlist |
| Tour Operator | 1 | 8 | Shortlist |
| Daycare | 1 | 12 | - |
| Membership Management | 1 | 18 | Shortlist |
| Ticketing | 1 | 18 | - |
| Camp Management | 1 | 19 | - |
| Conference | 1 | 19 | Shortlist |
| Dance Studio | 1 | 22 | Shortlist |
| Registration | 1 | 24 | - |
| Forms Automation | 2 | 5 | - |
| Donation Management | 2 | 8 | - |
| Recurring Billing | 2 | 9 | Shortlist |
| Event Management | 2 | 11 | - |
| Payment Processing | 2 | 37 | - |