TimeTrakGO

Pros: TimeTrakGO has been one of the best tools we have added to our daily operations. It's not just a time clock! It has helped us save so much time with other aspects related to payroll, PTO tracking, etc. It's user friendly, our employees have no problem using it and customer service/support does such a great job.

Cons: I can't really say that I do not like a certain feature because it serves most of our needs. I know you are always providing updates to the platform/program and we plan on sticking around to see what all new features come with time.

Pros: Mobile access, easy use, use for employees who struggle with English language and they have no problems

Cons: The tracking map is sometimes a mess to zoom in on. When trying to find location of clocking in and out it would be helpful to have the date on the map dot

Pros: So easy to work with and have all the features we need as a small business. Love that it has accruals in the system for our team to see on-demand.

Cons: I wish that you could specify a start time when requesting time off, but that is very minor in the grand scheme of things.

Pros: I REALLY LIKE THAT I CAN KEEP TRACK OF OUR SMALL OFFICE ALL IN ONE PLACE, IT IS EASY TO ASSIGN HOLIDAY PAY HOURS AND KEEP TRACK OF PTO.

Cons: I DON'T LIKE THAT IT DOES NOT TAKE THE 10 MINUTE BREAKS AS A PAID BREAK AND I HAVE TO MANUALLY ADD IT. I WOULD LIKE TO GET A NOTIFICATION WHEN ONE OF THE EMPLOYEE'S TIME CARD DOESN'T HAVE THE PROPER CLOCK IN TIME, SOMETIMES BECAUSE THERE IS A GLITCH ON THE SYSTEM AN EMPLOYEE HAS TO CLOCK IN MULTIPLE TIMES.

Pros: I like not having physical time clocks and our employees can clock in and out on their phones from job site. No more I lost or forgot my key fob.

Cons: Don't like that when their is an update to the phone app it doesn't tell you. The screen just goes white and employees panic. I wish the scheduling was more customizable by location and employee.

Pros: Simple web accessible tool. Works great for our needs in our environment people are not allowed to use smart phones so this was a perfect solution for us.

Cons: I would like an additional calendar that doesn't track hours just shows where people are or what event they are attending. Because their hours are already tracked by a punch in.

Pros: I appreciate the ease of use and when I call I get to speak with a person. I am extremely busy and your team is very responsive (also very pleasant)

Cons: Nothing as of yet.... I had a short transition period going from one platform to another but your team was very helpful

Pros: Very user friendly for the employees to log in and out. All the administrator aspects are very easy to use for payroll.

Cons: The only con I feel like is the employee can't see their previous days total time on their terminal.

Pros: It is very user friendly and has decreased payroll errors. I love that it keeps track of PTO time and we can even set up remote hours tracking.

Cons: We set up remote working hours and track employees use of those hours. We are unable to use the go clock feature for remote hours, we can only submit a whole block of time, if I could change anything, I would ask to change this so we could clock in and out just like you can with regular hours.

Pros: I have never had a problem logging in or out. The set up is easy to navigate and understand. Access is never a problem.

Cons: Not really anything I can think of that I don't like about it. Pretty simple, accurate, and easy to use!

Pros: We love the ability to access via the phone app or website, no more spreadsheets and formulas. Being able to clock in and out removes the need to remember what time work began and ended each day.

Cons: The report section for payroll and administrative review needs to be improved. More analytical options and easier to customize the reports to our specific needs. Staff do not like needing to hit "save" when entering time via the website, ability to autosave when changes are made would be super helpful

Pros: The ease of setting up users (employees) is good. Correcting time and viewing reports is relatively easy as well.

Cons: The integration for QuickBooks is not as useful as advertised. Importing a file into QuickBooks desktop has never been very easy or intuitive, and TimeTrakGo does not have a Web Connector integration so it really defeats the expectations when it is promised to have an "integration" for QBD.

Pros: TimeTrakGo is easy for employees to use. We went from having no time tracking system to using TimeTrakGo with little to no training needed. The employees said it is simple to use.

Cons: I wish it was easier to navigate the back end and there were mor options for how to assign time. A better way for the employees to change their requests, or the administrator to change the request without declining it and creating a new one. Also, a way to look at the time off calendar view without it showing the declined requests.

Pros: Easy to use software that my team is able to use effectively. I was able to upload everyone that was needing to clock in.

Cons: You can use your phone to show a picture of someone to clock in instead of being in person. That was not beneficial because anyone can clock in for someone else.

Pros: Set up TimeTrakGO for a client for time and PTO tracking. Liked that the product was efficient and easy to navigate. Employees liked the convenience of the mobile App.

Cons: None that comes to mind as there were no concerns or major issues. The implementation was smooth as well.

Pros: Simple method of tracking time for employees and PTO. Employee time off requests come through with no issues. It is easy to edit time entries.

Cons: Tracking exact PTO accrual can be a bit difficult if not going by year to year basis. Employees have issues with the mobile app from time to time

Pros: I'm old school I use to have to add the hours up. I love you g=have a total for me and a break down

Cons: The vacation hour tab did not work for me. I wanted the employees to see what was use so they did not have to ask. I also could not get it to work well for me the first payroll had hour used from the prior year and it would not revert that time back for me. I want out of that program its just easier for me to keep track.

Pros: TimeTrakGo interface is very clean and professional. It allows me to check my shift status and work hours at a glance, which is very convenient. I also appreciate the direct customer service feature that allows users to report issues immediately.

Cons: If I accidentally "Clock In" twice—for example, when returning from a break—the system fails to calculate the subsequent work hours correctly. Although the data is saved, the time between that double-entry and the final "Clock Out" is not recognized as valid work hours. This leads to inaccurate payroll records and requires manual corrections every time a simple double-tap occurs.

Pros: The ease of setup and enrolment. The representatives were extremely helpful and readily available. [sensitive content hidden] are wonderful. Thank you for making this setup as flawless as possible.

Cons: I really don't have any cons at the moment. We went live 2 days ago, and other than a Wi-Fi issue, which is our company's issue, everything has gone very well.

Pros: Very easy system to use and we can set up perimeters to reduce what employees do and do not have access to.

Cons: That I get kicked out, as a manager of a remote company in multiple time zones I have to check regularly to ensure employees are on. If they could make that an option it would help out a lot so I don't have to constantly log in. Otherwise great product!

Pros: This platform is very simple to use. Easy to add employees for the use of the timecards. We use it for multiple Companies we track and they make it so simple to pull reports for each entity. The employees seem to think it is so simple to clock in and out.

Cons: We really haven't found anything that we really don't like about the platform. They have streamlined and made i simple to use/setup.

Pros: Administrative tools are great! Easy to deploy new employees. Clean dashboard and plenty of tools to use.

Cons: Can't think of anything. I Guess there are to many tools i don't use. we have a small company and i have no need for extra tools