Netchex

Pros: I am struggling to come up with things that I like. I like that you don't have to log all the way in to clock in/out. I also like that there is a lunch in/out button. I like that it gives you space to put your likes/dislikes/hobbies

Cons: Incredibly slow load times for all pages, often timing out and requiring logging out and back in; issues with time clock-not set up to handle 24 hr shifts-no flexibility in it at all, often created random missing punches when making edits. Issues with pages loading or showing "no employees;" Does not track accrual of PTO. Will show you the number of hours you have but does not have a running list showing when you accrued the hours. Took months to get incorrect PTO numbers corrected for staff and Admin and still having issues with it not being quite right. Many staff have given up and are just going to take the hit. Holiday pay does not show up on time cards at all-dont know why. Does not notify administrative team about time off requests. Struggles with basic functions and often requires closing out the program entirely and starting over. Not user friendly for admin or staff and not at all attractive to look at.

Pros: Easy to use and easy to track employees time. Easy to change any time that was missed or to add PTO hours.

Cons: There is really nothing that was bad about the service. We used it and it was helpful for all of the things we needed it for.

Pros: Netchex can do pretty much all things HR: from payroll to annual evaluations and tracking of training and education. It's an excellent solution that doesn't require you to move from one product to another to accomplish your employee management tasks.

Cons: I don't have any issues/cons with Netchex. The interface is user-friendly, and I really like the mobile app.

Pros: -Payroll is not very complicated. -Customer service is great.

Cons: This system is a payroll system and that alone. Yes, they offer other "features", but know this is one of the most outdated systems I have ever used.

Pros: Fantastic payroll software easy to see reports efficient

Cons: Nothing in particular honestly great software

Pros: Simple to use and easy to navigate through

Cons: Sometimes the app would crash. But not very often.

Pros: You are able to see your employees hours to make sure they are not going into overtime.

Cons: Switching from employee to manager can be difficult. I always have to use a new browser to switch over.

Pros: Nothing z

Cons: GL posting errors imports not working properly customer service is terrible

Pros: The pros about Netchex is that it allows for a streamline and user friendly process as it relates to recording time and payroll. At one times, employees were even able to clock in on their phones because it was protected by a firewall.

Cons: Although I did not experience this, some employees ran into an issue when connecting Netchex to a certain early wage access app. But overall, I have no complaints.

Pros: It does have so many features. I enjoy how to you can assign certificates. It is nice that you can customize the dashboard. It is pretty easy to onboard and the task system is really nice.

Cons: It is not intuitive. It take a while to set something new up in NetChex. It is not easy to figure things out. You need to be asking a lot of questions to see what NetChex can do and how to do it. It would be nice if it integrated with other systems. It does not play with any of our other systems.

Pros: Netchex is very user friendly. Payroll now takes a third of the time to complete.

Cons: So far, my experience has been awesome. The web-based timeclock can sometimes be a little tricky.

Pros: One aspect that I often appreciate about Netchex is its ability to automate calculations for various elements such as wages, taxes, deductions, and benefits. For example, NetChex automatically calculates overtime pay, taxes withheld, and retirement contributions based on predefined rules and employee information can save time and reduce the likelihood of errors compared to manual calculation. Additionally, intuitive interfaces that allow users to easily input and review payroll data, generate reports, and make adjustments contribute to a positive user experience.

Cons: At the moment, I cannot think of any issues as I am quite satisfied with NetChex.

Pros: It is reliable, user friendly, and good customer service.

Cons: I really cannot think of any Cons at this time. I have been using Netchex for almost 7 years, since I have been employed with Grace. I have no negative issues.

Pros: Not user friendly anymore. Before it went public customer service was great. You could talk to someone on the phone.

Cons: See above. Not user friendly. I preferred the old Netchex

Pros: The ease of use and the helpfulness of all their representatives. I know I can call and get help if I don't understand something or need someone to walk me through a task. They also send these great HR questions and answers which has been helpful to not only myself, but my management team and the Webinars are very informative.

Cons: I don't think there is anything about Netchex I don't like.

Pros: I absolutely love their customer service. They are very professional, and very very friendly. They never act like you are a burden to them.

Cons: I wish they had a six month follow-up training session after implementation. There are always questions or issues that arise that that kind of follow-up would be a tremendous help.

Pros: I love the easy to use website and mobile app that Netchex offers. Anytime I have had a question, I can get in touch with someone right away to guide me.

Cons: The only issue I have had is remembering where to find some of the reports that I do not use that often. When that happens I can usually find the answer on the Help site.

Pros: Moreover, the system is highly customizable to suit the specific needs of our business. Whether it's setting up different pay schedules, defining various deductions, or incorporating specific compliance requirements, Netchex can accommodate it all. This flexibility ensures that our payroll processes align perfectly with our business objectives. Another aspect that sets Netchex apart is its robust reporting functionality. The system provides comprehensive reports on various aspects of payroll, allowing us to gain valuable insights into our workforce costs, compliance status, and more. These insights empower us to make informed decisions that drive business growth.

Cons: The user interface is incredibly intuitive, but there is a bit of a learning curve. Navigating through the system can be improved a bit for those with limited technical expertise.

Pros: Como método de organización es muy útil.

Cons: La variedad de funciones hace un poco difícil su implementación. Menos es más.

Pros: Very easy to use, employees love the app.

Cons: Sometimes it can run slow or the site will go down but does not take long to get everything back up and running.

Pros: I love all of the training resources that are available.

Cons: I haven't found any features that I dislike.

Pros: Netchex is any easy to use point and click payroll, attendance software. The ease of switch to Netchex from our previous online payroll platform was appreciated. They set up multiple training sessions with our Administration and Office Manager teams to ensure ease of use. They have been helpful in answer all of our questions and making the transfer seamless.

Cons: The onboarding process seems slightly redundant for our new employees. They are required to attach documents for every step of the process, even if there is not necessarily one to attach. We have received some complaints there, but otherwise all is good.