Rating
4.5
165 reviews
Categories
12
Founded
2003
Employees
340
Netchex helps businesses manage payroll, time tracking, and HR tasks with minimal friction. Our review data indicates it’s most used by administrative and finance teams in service-oriented firms. Reviewers highlight its direct deposit and payroll management tools and responsive customer support. Netchex stands out for its mobile scheduling and built-in learning management. Some users mention extra steps in reporting and timecard edits.
Ad spend / mo
$0
0 paid keywords
Paid visits / mo
0
Organic keywords
11,103
Organic visits / mo
126,032
SEMrush reports no paid spend for this domain, but Google confirms 29 ad creatives- a paid channel SEMrush's panel misses.
Creatives run
29
as S & W Payroll Services (Netchex)
Active now
6
last 14 days
Advertising since
Jun 2024
1.5+ yrs running
Last seen
today
still active
Running 17 ads on LinkedIn as Netchex - a paid B2B channel, on top of any Google/Capterra spend.
The shared messaging across Core HR / HRIS Suite advertisers - the validated angles to copy. See the niche →
(165 reviews)
Overall it is an OK system not great but will get the job done. Its a cheaper system to so if your looking to save money use this.
Pros: The Pros of Netchex is that you can use this for time keeping and to see how many hours you worked and paystubs.
Cons: The Cons of Netchex is that it feels like an old system. The layout of the system just feels like outdated.
Yuri B. · Employee · Hospitality · March 16, 2026
My overall experience was great. It was easy to navigate and go through the whole process with out incident
Pros: I like the accuracy and in the payroll and security which helps to ensure the privacy of each employee
Cons: There is nothing that I least liked about this product. It was valuable and informational all around
Emily S. · Assistant Manager · Farming · September 23, 2025
I loved using this for payroll for St. Tammany hospital. It was easy, affordable, and I had payroll done so fast
| Category | Page | Rank | Placement |
|---|---|---|---|
| HR Analytics | 2 | 7 | - |
| Benefits Administration | 2 | 16 |
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Pros: EVERYTHING!!!!! The support when help was needed, clocking in and out, security, and just my employees being at ease
Cons: Maybe the log in could be different. There was nothing bad to say about it. It is the payroll I will be using for all of my life.
Haley B. · x-ray tech · Hospital & Health Care · July 28, 2025
Overall, this is not the program I would use for an organization with 24-hr shifts. It is incredibly frustrating, time consuming, and inefficient.
Pros: I am struggling to come up with things that I like. I like that you don't have to log all the way in to clock in/out. I also like that there is a lunch in/out button. I like that it gives you space to put your likes/dislikes/hobbies
Cons: Incredibly slow load times for all pages, often timing out and requiring logging out and back in; issues with time clock-not set up to handle 24 hr shifts-no flexibility in it at all, often created random missing punches when making edits. Issues with pages loading or showing "no employees;" Does not track accrual of PTO. Will show you the number of hours you have but does not have a running list showing when you accrued the hours. Took months to get incorrect PTO numbers corrected for staff and Admin and still having issues with it not being quite right. Many staff have given up and are just going to take the hit. Holiday pay does not show up on time cards at all-dont know why. Does not notify administrative team about time off requests. Struggles with basic functions and often requires closing out the program entirely and starting over. Not user friendly for admin or staff and not at all attractive to look at.
Mary E. · Team Lead · Non-Profit Organization Management · July 24, 2025
Happy with the service and will maybe consider using it again in the future. Right now we are just using another product.
Pros: Easy to use and easy to track employees time. Easy to change any time that was missed or to add PTO hours.
Cons: There is really nothing that was bad about the service. We used it and it was helpful for all of the things we needed it for.
Ericka L. · ophthalmic technician · Hospital & Health Care · June 6, 2025
Payroll process are streamlined, editing of time, time approval, are easy. The mobile app is awesome. Employees have a self-service type interface that allows for time-off requests, tax documents, etc.
Pros: Netchex can do pretty much all things HR: from payroll to annual evaluations and tracking of training and education. It's an excellent solution that doesn't require you to move from one product to another to accomplish your employee management tasks.
Cons: I don't have any issues/cons with Netchex. The interface is user-friendly, and I really like the mobile app.
Kevin H. · Director of Quality · Hospital & Health Care · April 29, 2025
If you are used to Paycom or are more modern in technology, this system will drive you crazy. This system makes my job harder in every aspect outside of payroll. Everything is the long way around. Let me give you a tiny snip of information to see what I am referring to: all holidays have to be manually added to timecards every time (there is no way to place your holidays in to auto place it for that day based on pay group etc.), no reports that are created can be ran to PDF, and while on reporting, there isn't a feature to search for what you are looking for. You have to click around to find where the item is to add it to your report. There is no feature to request a missed punch, so managers (or me) have to manually enter missed punches. I mean, I could go on for hours about how this system has made my life harder. If I could go back to Paycom, I would run not walk.
Pros: -Payroll is not very complicated. -Customer service is great.
Cons: This system is a payroll system and that alone. Yes, they offer other "features", but know this is one of the most outdated systems I have ever used.
Callie F. · HR Director · Banking · February 6, 2025
Pros: Fantastic payroll software easy to see reports efficient
Cons: Nothing in particular honestly great software
Damian D. · Senior accountant · Accounting · December 21, 2024
Overall it was an easy app to use for work.
Pros: Simple to use and easy to navigate through
Cons: Sometimes the app would crash. But not very often.
Patrick H. · Server · Restaurants · November 23, 2024
Pros: You are able to see your employees hours to make sure they are not going into overtime.
Cons: Switching from employee to manager can be difficult. I always have to use a new browser to switch over.
Holly L. · Business Development Manager · Automotive · September 4, 2024
I was promised a my own team to call whenever I needed help and they "restructured" 90 days in, so I have no team. Implementation is a joke. Be prepared to do several massive spreadsheets and HOURS of training. GL is still does not post properly and I have asked several times for it to be fixed. Imports do not work. Some items they start charging you for after 90 days, beware and ask lots of questions.
Pros: Nothing z
Cons: GL posting errors imports not working properly customer service is terrible
tiffany c. · Controller · Automotive · August 2, 2024
Pros: The pros about Netchex is that it allows for a streamline and user friendly process as it relates to recording time and payroll. At one times, employees were even able to clock in on their phones because it was protected by a firewall.
Cons: Although I did not experience this, some employees ran into an issue when connecting Netchex to a certain early wage access app. But overall, I have no complaints.
bridgette k. · owner · Retail · March 28, 2024
It has been a massive improvement of what we were using before. It is lightyears beyond that. We have to take some extra steps to figure things out, but the customer service has always been helpful.
Pros: It does have so many features. I enjoy how to you can assign certificates. It is nice that you can customize the dashboard. It is pretty easy to onboard and the task system is really nice.
Cons: It is not intuitive. It take a while to set something new up in NetChex. It is not easy to figure things out. You need to be asking a lot of questions to see what NetChex can do and how to do it. It would be nice if it integrated with other systems. It does not play with any of our other systems.
John S. · Hiring and Training Director · Automotive · March 26, 2024
Very pleasant transition from our old payroll system.
Pros: Netchex is very user friendly. Payroll now takes a third of the time to complete.
Cons: So far, my experience has been awesome. The web-based timeclock can sometimes be a little tricky.
Susan C. · Office Manager · Medical Practice · March 8, 2024
Pros: One aspect that I often appreciate about Netchex is its ability to automate calculations for various elements such as wages, taxes, deductions, and benefits. For example, NetChex automatically calculates overtime pay, taxes withheld, and retirement contributions based on predefined rules and employee information can save time and reduce the likelihood of errors compared to manual calculation. Additionally, intuitive interfaces that allow users to easily input and review payroll data, generate reports, and make adjustments contribute to a positive user experience.
Cons: At the moment, I cannot think of any issues as I am quite satisfied with NetChex.
Annie Y. · HR Manager · Semiconductors · March 8, 2024
I know that no system is perfect, but overall, Netchex is great for my payroll processing! There were recently some changes to New Employee Input / Maintenance that seems a little more confusing, but in the long run, I believe it will be better for record keeping. If I am confused on something or I cannot figure something out, it is easy to contact Netchex Customer Service. They are fast with help, friendly, and always follow up on cases to make sure they are resolved.
Pros: It is reliable, user friendly, and good customer service.
Cons: I really cannot think of any Cons at this time. I have been using Netchex for almost 7 years, since I have been employed with Grace. I have no negative issues.
STACEY H. · PAYROLL AND HR MANAGER · Hospital & Health Care · March 7, 2024
Pros: Not user friendly anymore. Before it went public customer service was great. You could talk to someone on the phone.
Cons: See above. Not user friendly. I preferred the old Netchex
Carol R. · Owner · Law Practice · March 6, 2024
They have saved us time and money and my sanity. I used to have to process payroll manually and trying to figure out everyone's taxes was taxing, so this has literally saved me!
Pros: The ease of use and the helpfulness of all their representatives. I know I can call and get help if I don't understand something or need someone to walk me through a task. They also send these great HR questions and answers which has been helpful to not only myself, but my management team and the Webinars are very informative.
Cons: I don't think there is anything about Netchex I don't like.
Moser M. · HR Manager · Medical Practice · March 6, 2024
We are a very small business and we don't have all the features available because we don't need it. In general Netchex is a great payroll provider. I would recommend them to anyone looking for a payroll service.
Pros: I absolutely love their customer service. They are very professional, and very very friendly. They never act like you are a burden to them.
Cons: I wish they had a six month follow-up training session after implementation. There are always questions or issues that arise that that kind of follow-up would be a tremendous help.
Sandra M. · Controller · Automotive · March 6, 2024
Netchex combines everything you need and makes it seamless. I have had many companies offer us pricing to move to another provider and no one has ever gotten remotely close to the price we pay to Netchex.
Pros: I love the easy to use website and mobile app that Netchex offers. Anytime I have had a question, I can get in touch with someone right away to guide me.
Cons: The only issue I have had is remembering where to find some of the reports that I do not use that often. When that happens I can usually find the answer on the Help site.
Melissa S. · Office Manager · Consumer Services · March 6, 2024
I must commend the exceptional customer support provided by the Netchex team. Whenever we encounter any issues or have questions about the system, their support staff are always prompt, courteous, and knowledgeable, ensuring that our concerns are addressed promptly.
Pros: Moreover, the system is highly customizable to suit the specific needs of our business. Whether it's setting up different pay schedules, defining various deductions, or incorporating specific compliance requirements, Netchex can accommodate it all. This flexibility ensures that our payroll processes align perfectly with our business objectives. Another aspect that sets Netchex apart is its robust reporting functionality. The system provides comprehensive reports on various aspects of payroll, allowing us to gain valuable insights into our workforce costs, compliance status, and more. These insights empower us to make informed decisions that drive business growth.
Cons: The user interface is incredibly intuitive, but there is a bit of a learning curve. Navigating through the system can be improved a bit for those with limited technical expertise.
Bayardo B. · CFO · Medical Practice · March 6, 2024
La he usado pensando que no le daría mucho uso, pero me ha gustado.
Pros: Como método de organización es muy útil.
Cons: La variedad de funciones hace un poco difícil su implementación. Menos es más.
Nerea O. · Educadora · Education Management · January 12, 2024
Great
Pros: Very easy to use, employees love the app.
Cons: Sometimes it can run slow or the site will go down but does not take long to get everything back up and running.
Robert G. · Service Manager · Automotive · October 23, 2023
Pros: I love all of the training resources that are available.
Cons: I haven't found any features that I dislike.
Anonymous User · Office Administrator · Architecture & Planning · October 10, 2023
Netchex has been great and truly helped our company move in the right direction with online timeclock and payroll.
Pros: Netchex is any easy to use point and click payroll, attendance software. The ease of switch to Netchex from our previous online payroll platform was appreciated. They set up multiple training sessions with our Administration and Office Manager teams to ensure ease of use. They have been helpful in answer all of our questions and making the transfer seamless.
Cons: The onboarding process seems slightly redundant for our new employees. They are required to attach documents for every step of the process, even if there is not necessarily one to attach. We have received some complaints there, but otherwise all is good.
Ranee C. · SERVICE MANAGER · Automotive · October 2, 2023
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| Payroll | 2 | 44 | Shortlist |
| Employee Scheduling | 2 | 49 | - |
| Attendance Tracking | 2 | 50 | - |
| Talent Management | 3 | 3 | Shortlist |
| Recruiting | 3 | 4 | - |
| Onboarding | 3 | 19 | Shortlist |
| Time Clock | 3 | 21 | - |
| Human Resources | 3 | 43 | Shortlist |