Xenia

Pros: It is simple and easy to use, especially for those who aren't super tech-savvy. I can also tailor it to exactly what I need which creates a really bespoke user-experience for my team. Also everyone on the team has been super accessible to answer my questions when I have them.

Cons: The way the agendas read can be a bit confusing, but once you get the hang of it it is simple.

Pros: Powerful user interface with simple views for frontline team members to adopt task lists and training content with ease. AI capabilities are also well developed for streamlined creation of net new task checklists.

Cons: Nothing to dislike. We have enjoyed the use of the product.

Pros: Having a team ready to speak to you about whatever concerns you may have.

Cons: We do not use Xenia for training platforms.

Pros: I love the checklist statistics, teams can easily be held accountable and its changed the face of our operations.

Cons: Nothing really not to like, this is the organizational software anyone can use.

Pros: Customer relations & service are second to none with one on one live support.Once inspections are built, the app does the hard work for you.Monitor reports & schedules easily & the chat function is a great asset.

Cons: Nothing. With the undivided support from [sensitive content hidden] , you can adapt the app to work for you.

Pros: Essential for multi location business needing maintenance for equipment to be autonomous.

Cons: So far my company is loving the user friendly interface and customer support from Xenia.

Pros: Xenia is very user friendly and as an admin, I am able to track real time work orders and our maintenance team progress. Communication with our maintenance team has improved since using the program.

Cons: Everything is working out great and the only feedback is the description font size on the app.

Pros: Very easy to launch with our maintenance teams.

Cons: Colors, I want to customize and brand our workspaces.

Pros: Improved may team's productivity and accountability

Cons: Not having different languages to choose from

Pros: Work Order very friendly and easy to useCreate Templates or modify Lost and Found Add photos or take photos is a plus !! Makes much easier during rush times to create work orders or log lost & found while you’re on the floors or doing a walk through

Cons: 1) Other Languages for Users select on their profile2) Common Log both multiple departments made notes during same shift3) Map of Rooms when using Preventive Maintenance and/or Deep Cleaning Rooms and even for Monthly Projects

Pros: Xenia is extremely easy to use with as much flexibility as you could ever need. You can have all of your safety, operating procedures and company policies in one place for all to see and use.

Cons: So far we haven’t had any issues with Xenia

Pros: Streamling all the different aspects of running a boutique property between my support staff and myself. Xenia has simplified our lives, reduced - close to eliminated all - text messaging, while allowing us to maintain the highest of standards in the services we provide.

Cons: I'd love to see a calendar option with special notes. Sometimes there are little things we do in the guest rooms like leaving champagne or fresh flowers - it would be great to add that to the calendar.

Pros: I liked the customer service the most, I think they have best in class service. You can tell they genuinely care about their customers experience and will take all feedback and develop their software around that feedback.

Cons: The user interface can be a bit overwhelming for someone that is new to this type of software. Having a place to view all archived reports/tasks will make this software more usable for record keeping over a long period of time.

Pros: I liked the ease of use. It was easy to maneuver through the tasks and inspections.

Cons: There were some product features that our team needed on the reporting side and overall dashboard that were not developed yet.

Pros: I like the support we got, and ease of use

Cons: The dashboard, PM's Deep Cleaning functions need improvement

Pros: The check list function is the most important feature. It allows you to illustrate exactly what you executed and see results in real time.

Cons: There is not much that I don't like about this app. All of my concerns were answered and corrected. With much more features to come.

Pros: I've seen several tools but Xenia has by far the nicest user interface which makes it an easy tool for teams to adopt.

Cons: It might be a little feature light, however the team is constantly pushing new innovations and features.

Pros: I liked the fact that in Xenia we had the ability to add our own customized checklists.

Cons: I cannot think of anything that I don't really like about this software.

Pros: the system GUI it self is easy to maneuver. Its very for guest to create and get update on the issue they mention.

Cons: More reporting to be enabled as template for easy management on reporting end.

Pros: It's pretty users-frindly solution where you could easily reconcile efforts of your team for resolving guest related issues in day-to-day hopitality operation.

Cons: Xenia still to develop more interfacing software. (Since, it's passably a new product in the market so it's understandable)