Practice Fusion

Pros: It's so easy. It's essentially the 1st EHR I used. The text fields are spacious, the boxes to check are good sizes too

Cons: It was free for a while with advertisement banners which i didn't mind. Later there were fees to use, which disheartened my employers

Pros: It is structured in SOAP form for easy documentation and scheduling, and produced useful reports to meet government required reporting.

Cons: The glitches in updates were challenging at times, but they all worked out over time. It is by far the least complicated EHR on the market.

Pros: It was a well designed, and well integrated program that was user friendly. It was priced well and very useful

Cons: The program got expensive to use and some of the features were lagging behind. Customer service was lacking at times

Pros: Easy to use EMR that allows are practice to scale up as we continue to grow. As a private clinic, having this ability is critical.

Cons: The UI needs some updating in some areas. Some of the functions can feel a bit dated but it does not affect the functionality.

Pros: I like how easy it is to set up and learn how to use

Cons: There are more interruptions than other EMRs

Pros: Unfortunately, I never got to use the feature that I needed. I cannot speak to any Pros for this reason.

Cons: I signed up for Practice Fusion's 14-day free trial intending to use their ePrescribe feature. I submitted my license verification form on day one, but didn't receive a response until after the trial ended--only then was I informed that ePrescribe is not included in the trial. I was told to restart the process and was assured it would be expedited. Days passed with no update. When I followed up, I was instructed to submit a notarized letter and supporting documents, which I prepared at my own expense. The day before my scheduled notary appointment, I was abruptly informed that my account had been deactivated for being "fraudulent," with no prior notice or explanation. This experience cost me time, money, and delayed other parts of launching my practice. I do not recommend this company.

Pros: Easy to navigate and use. Great for charting and e-prescribing.

Cons: Hard to get ahold of any one in customer service

Pros: Patient information was super easy to access.

Cons: When wanting to delete an appointment, it was rather difficult to delete an appointment.

Pros: When it was free, it provided a decent platform for basic scheduling while we were building our practice.

Cons: The notetaking was very clunky and took too long to complete a basic note.

Pros: It was an easy basic software system to start up with. It didn’t have as many features then as it does now, but it was still exactly what we needed to get the ground running at first in our practice at the time.

Cons: Doing Notes was way too much/complicated/time consuming as the patient load started to increase.

Pros: The pricing is reasonable. The system has the basics of what's needed to document patient records.

Cons: The system lacks customizable reporting, layouts, and functionality in pretty much all areas of the EHR. For the cost, I can live with no customization. However the customer service is so lacking in this company that it will cause me to find another system when my renewal is up. They don't answer the phones, the live chats are non existent. They are selective on which tickets they respond to. Worst customer service I have dealt with in a very long time. Not worth the savings in cost.

Pros: Practice Fusion is the best. I have used it for over 8 years now... It is very user friendly... All staff get trained and use it right away because of how well it is organized and all the items are categorized.

Cons: It used to be for free... Now it's now... But it's still great to use...

Pros: It was easy to learn and when I got used to it, it was easy to teach others

Cons: We didn't use it for very long due to switching to a system that our billing department used

Pros: The free version was ideal. Easily create templates and document patient encounters.

Cons: Doesnt track metrics visit to visit. You have to know what you're doing to make sure you're documenting correctly.

Pros: The affordability! When starting the practice, it was most affordable to get practice up and running

Cons: It was not simple to use; with a lot of various steps to get things done. Not enough templates

Pros: Easy to use for anyone at every level in the office.

Cons: Customer support, functionality and frequent breakdowns. Mostly NOT supportive staff, burning ( wasting) your time and not providing answers. I've used this platform for over 10 years now, and it's going from bad to worse. I'm already shopping for an alternative.

Pros: Practice Fusion is easy to use and a great way to keep electronic records. I love that it's web-based so I can get to it from anywhere.

Cons: There is not really anything I don't like about it.

Pros: The program is low cost. The program is intuitive to use.

Cons: Redundancy- to many places for one thing to reside depending on who entered it or practice patterns.

Pros: Easy to use was free gives free transfers once user friendly

Cons: Cost they increased price suddenly her was working really well but cost was pretty high and was using office ally for billing

Pros: Is user-friendly, has great accessibility, and cost-effective. But I can not leave without mentioning customizable templates and the time that you don’t waste.

Cons: The only thing I would mention will be speed issues because affect workflow and efficiency.

Pros: e_prescribing is good and overall the EMR is not terribly annoying for me as a medical provider. It does not include good features for my therapist colleagues.

Cons: It is now expensive and the support is minimal. The terms of subscription are inflexible and chat support is non responsive to requests for help including simply providing contact to advance a concern to decision makers in the company

Pros: NOTHING !!!! AVOID this EMR at all costs

Cons: I was told by the sales person that everything i was looking for was included, then i did a free trial which did not give you COMPLETE access. beware, the price does not include EPCS, and there are NO CPT codes... unless you purchase your own CPT license or you cannot enter a single procedure code or anything to do with screening. you also have to manually enter each modifier as they also so not come included. I tried to cancel my subscription within 25 days of signing up with them and they said NO. they are dishonest and will hold you to this even if you are completely unhappy with their product... I will tell every fellow physician i know to avoid this product at all costs. Apparently they care more about getting their money then having satisfied physicians using their EMR who would actually refer others to it.