eClinicalWorks

Pros: For years my experience with eClinicalWorks has proven that it provides a one size fits all solution that simplifies the difficulties with work in patient care.

Cons: Sending medications and prescriptions is a bit challenging when a change or update to a patient chart occurs.

Pros: They updated a few things for our company, like a different way to see provider's schedules which is a lot more comfortable and easy.

Cons: It still needs some work and more options, specially when searching for a patient's chart. It should be easier for people who work on reports and have to go through a lot of charts in a short period of time.

Pros: There is a lot of information in one place on the dashboard and the color coded schedule makes it easy for users to identify open appointments at a glance.

Cons: You can only have 1 user at a time in the patient profile which doesn't help for training purposes. Also, the dashboard is very busy.

Pros: What I liked about it was that it was easy to navigate, It did not take long for me to know where to find what I was looking for.

Cons: All the information you are able to see in just one screen, it was a little overwhelming at first though.

Pros: I find that eclinicalworks s extremely geared to ensurng files are organized and easy to retrieve when I am under time constraints.

Cons: I do still need to spend a reasonable amount of time with each file regardless of daily time restraints which is understandable and I see that with all platforms I use.

Pros: it is a very exhaustive EMR system with many functions and features that allow you to do a lot with your clinic. It is easy to apply templates and charting in a way you prefer. The patient portal is great. Easy to provide portals for the whole family without requiring everyone to have a separate email address.

Cons: They charge extra for everything, which makes it hard to grow. For instance. They charge per virtual visit, which means your bill is never the same. They also charge for you to use an iPad, there is an extra monthly charge for the clearing house, an extra charge annually for ECPS, an extra charge for the integrated scribe, and so on. For a small practice, it can be prohibitive and very draining.

Pros: I liked that eClinicalWorks centralizes patient records, scheduling, and documentation in one system, which helps streamline daily workflows.

Cons: The system can feel complex at times, and some features require additional training to use efficiently. Navigation can be challenging, and certain workflows are not as intuitive as they could be.

Pros: I like how there is finally a system in place to communicate with my neurologist with questions about my visit.

Cons: the booking appointment isn't the most user friendly, so i always have to call to make appointments.

Pros: The user interface is especially easy to learn and use for daily charting and schedule management. The color coding really helps as well.

Cons: I don’t like how there are too many clicks to get to certain areas of the portal. Ease of access is there but it could be improved upon.

Pros: There have been few pros to ECW. The 1 thing i do appreciate is the patient portal is relatively easy to access for both the provider and the patient.

Cons: I would describe ECW as being too "clicky." It takes multiple clicks to achieve simple tasks. Sending medications is a nightmare, doing something as simple as changing a pharmacy to send a medication takes 10 clicks. The interphase is simple not comparable to a larger network like Epic. The mobile app is a nightmare, dictation is slow.

Pros: I don't have many pros about eClinicalWorks, other than it integrates with other platforms so we can have a functional EHR/PM system since it can't stand alone.

Cons: eClinical Works is an EHR, but not one of the best in my opinion. During the sales process, so many things were promised, and yet, never delivered. Customer Support is non-existent, and when you do get help, you can barely understand them because of the language barrier. Its Reporting functionality is dismal, at best. It is unable to capture the most basic data to track KPIs. We can't even run a decent no-show report, which is an industry standard report.

Pros: Absolutely nothing, they run on some apparent previous popularity. i dont know of one person who is actually happy with it. They try to sell to hospitals because doctors hate it.

Cons: i have finally switched, they took 3 months and lots of problems letting me go including offering to cut down the price by more than 50%. Be aware, they not only charge but also take a larger cut from the credit card company , labs , radiology to connect the software so those guys charge you more.

Pros: Nothing. I had problem after problem since its installation. One of the worse product in the market. Unfortunately change is very difficult.

Cons: Switching over to ECW was the worst mistake I have ever made in my life. ECW is a pile of patchwork accumulated over last few decades. Every time there is upgrade there is a new problem I have to start fresh

Pros: Relatively easy to maneuver for basic charting and billing. A lot of functionality, but everything is an additional cost and keeping up with the constant upgrades and ancillary products can be difficult

Cons: Customer service is a head ache. No issue/question is ever an easy solution. Everything requires a ticket, so you are constantly waiting on them to call you at their convenience.

Pros: It's very user friendly. I like that you can access both medical and admin information at the same time

Cons: The inability to send in office messages attached to a patient's chart. I would like to be able to send a message to a provider regarding a patient and have it attached to the patients chart

Pros: What I like most about eClinicalsWorks is the Accessibility’s of it. I liked how it was easy to learn when trained.

Cons: What I liked least about eClinicalWorks is not being able to see patient records from different outpatient providers.

Pros: It allows you to personalize the charts and documents the way you want them to be. Also it allows you to look up a patients PMP from the software.

Cons: I don’t think there is anything about this program that I like the least. If I had to pick something it would be not being able to chat amount coworkers in the system.

Pros: User friendly, effective, efficient, consolidates everything in one place, designed with you in mind

Cons: I would love to have a mobile application of the product. That would allow access on the go as an additional option.

Pros: Only cons no pros with this company, please take heed.

Cons: Only cons nothing positive to say about the experience with this company.

Pros: Templates notes. They are easy to use and convenient.

Cons: • Very difficult user interface • Difficult to locate notes and other encounters from previous visits

Pros: With a simple-to-use interface, eClinicalWorks simplifies patient care, billing, and documentation. Integrating EHR with scheduling and billing tools cuts mistakes and saves time.

Cons: Especially when processing great data sets, the system can be slow at times. Its steep learning curve as well can be difficult for inexperienced people to negotiate deftly.

Pros: Patient Portals, Automated Task box and appt scheduling

Cons: Expensive and poor customer service and issues with connections

Pros: eClinicalworks is one of the most robust EMR's on the market. It gives you everything you need for your practice.

Cons: eClinicalworks is known for the amount of "clicks" it takes to complete a task. This is a bit much, but they are aware.