EHR 24/7

Pros: We are able to customize our charting for each provider yet keep it mainstreamed for the office. Learning curve is medium but not too bad for learning a new system.

Cons: It doesn't always update easily and occasionally we lose what we had put in. This may be an issue with our internet too and it doesn't happen often.

Pros: a valuable feature is the quick flow from visit to claims. There is opportunity to see the patient, document and review before validating it all by signing off on it for proceeding to the billing management part of the process. It goes without a hitch of delay. It is intuitive and easy to learn. Implementation and ramp-up time is minimal.

Cons: It did take me a minute to understand the need to label documents clearly for their content. Without taking the time to develop a clear name for each type of document, it may delay being able to locate them later. Planning in document filing is key.

Pros: Easy use secure scheduling her and billing all very easy very secure learning curve is acceptable implementation easy

Cons: Nothing much very easy to learn teach never had any difficulties except may be more laboratory incorporating and radiology incorporating

Pros: Comparatively inexpensive to others on the market and since we were already, and for many years using Office Ally as a clearing house, the streamlined connection to the EHR made sense. I did not take us long to get it up and going.

Cons: Everything needs to be set up from scratch. I wish the font was more adaptable to different screen sizes. When you set everything up, the text runs together unless separate with space or slashes but more space takes up room on the page. Not having space, you run the risk of taping (touch screen) the wrong prewritten phrase. I'd like to see this set up differently, more touch screen friendly.

Pros: What I liked best about the EHR 24/7 is the scheduling, claims processing and accounting capabilities.

Cons: What I liked least about the EHR 24/7 is how adapting those EHR documents is complicated. It would be much easier to adapt documents using a MS Word format.

Pros: What I like the most is that it is reasonably priced. Also that it is easy to learn. One can make templates.

Cons: You cannot use a tablet for patients to sign as proof they were seen at that visit also I don’t like that on weekends there’s updates so I can’t do my notes. It should be done around 2am central time so it wouldn’t interfere with someone who wants to work prior to that

Pros: I like that everything is under the same program. So I can bill claims and write EHR notes. I had to create my own note template. The program requires help from the IT department at OfficeAlly. I was able to get supportive help.

Cons: I would like more opportunities to use AI. The price continues to increase for my business as I grow the company to 17 counselors. I would like a lower rate due to my loyalty of staying with OfficeAlly.

Pros: It is easy to learn, move around in and worth the money spent. Uploading documents is easy, and scheduling and patient management is easy.

Cons: I wish we could make our own categories for the docs we upload. Not as user friendly w/ signed chart notes. Could use the option to delete if needed, or unlock it once its been signed.

Pros: It is so customizable! It was very easy to learn. The live chat for when I have a question that I need answered right now.

Cons: I REALLY wish I could tell what date and time I made the appointment. I REALLY wish that the alerts from Practice Mate would show up on EHR, I make alerts on Practice Mate so my office does not make appointments in EHR for patients who owe us money. Alerts in EHR would be very very useful.

Pros: Patient portal is very helpful, great way to keep in touch with patient care. Avoiding less phone calls

Cons: no message alerts for patient self schedule on portal, some patients request appointments but we are unable to see unless we log in to portal messages.

Pros: Easy to navigate. We've been using it for around 10 years. Easy to make macros so when we enter notes, makes it efficient not to have to type again.

Cons: Can't print consecutive notes in a batch at once. We often print out notes for personal injury cases.

Pros: Ease of use and clinical interface is easy to navigate

Cons: Charge posting interface is the least what I like

Pros: I think this is basic EMR, it’s really simply and works well

Cons: It’s not that modern, I think could be improved

Pros: Liked how it could be used by multiple disciplinaries.

Cons: Did not feel that it was user-friendly or aesthetically pleasing.

Pros: It's cheap and easy to integrate with a new practice.

Cons: It's not very intuitive to learn and requires a lot of training. The UI can be a little clunky. Once we changed over to a new EHR, it was hard to get them to release the records.

Pros: Office Ally in general is a great basics program with good clearing house capabilities.

Cons: The lack of easy use chart notes for Chiropractors.

Pros: Easy to navigate after you have manually created your set up

Cons: Able to integrate with state immunization registry data exchange. However,if you have 2 offices with parent-child status, you are not able to transmit data from the child office. I have provided all necessary information to the immunization registry department at office ally to transmit the correct data but they are yet to get to me after 4 month. I am almost losing my VFC status as a result of this.

Pros: Pricing was the sale point but the ease of use is so hard to get use to, and my customer support session the person training me was very rude

Cons: Customer service and ease of use was the reason I left

Pros: Very easy to use, structure is very easy Value is AMAZING I CAN DO ALMOST EVERYTHING ON IT My account representative is very knowledgeable and easy to get a hold of Appointment notifiations for all appointments Built in clearinghouse is great and their response time

Cons: CUSTOMER SERVICE IS NOT THE BEST ANY EDUCATION NEEDED NEEDS TO BE SCHEDULED AND AVAILAIBILITY CAN BE LIMITED..BUT ACCOUNT REP IS ALWAYS THERE TO HELP WITH THIS Can't integrate your fax line

Pros: It is easy to navigate through. Uploading doesn't take long.

Cons: Needs updating. Still waiting for the bridge for vaccines to be complete.

Pros: Been using for years. Easy to use. Has good features.

Cons: There are spelling errors in the pre populated soap note templates so it’s annoying to have to correct these. Also there are extra spaces in there too which aren’t needed. Doesn’t look professional when sending out charts to other doctors and attorneys.

Pros: I like the price of this product, mostly because my whole clinic is run through this system. Notes, claims, payments and scheduling all can be done through this system. I also like that, once set up, is easy to train front office workers on it.

Cons: Set up took a long time. It's now very personalized but not exactly how I would want it, but good enough.

Pros: It saves you time and hassle by automating the booking process and reducing the risk of human errors or double bookings. It improves your customer experience by offering them convenience, flexibility, and personalization.

Cons: It requires internet access. If there is a network outage or a technical issue, you may lose access to your bookings or miss potential customers.