HQ Rental Software

Pros: Easy to navigate, very quick and knowledgeable Customer service, it does the job needed very well. Made my rental business much easier. and my guests love it

Cons: Nothing really, it's well built if you know LITTLE BIT YOUR BUSINESS IT'S EASY ENOUGH TO NAVIGATE. THE APP CUOLD USE A LITTLE BIT OF UPGRADE

Pros: The biggest advantage is having a centralized system that professionalizes my private rental operations. It allows me to move beyond spreadsheets and marketplace dependency into a structured business model. I also want to recognize [sensitive content hidden] who provided exceptional support throughout onboarding. He took the time to understand my business goals and ensured I could properly configure the system to support private rentals. His responsiveness and professionalism made a major difference in my experience.

Cons: Like any robust platform, there is an initial learning curve when first setting up workflows and configurations. However, with proper guidance and support, this becomes manageable and improves long-term efficiency.

Pros: What I like most is how easy it is to implement. In less than one week, we were able to learn how to use it and start implementing it in our business. It’s also a very flexible system, which adapts well to our operational needs.

Cons: I would like to have the option to use availability placeholders or “wildcards”, which would allow us to manage controlled overbooking in specific situations.

Pros: Simple system, fast solutions and responses from the staff, whole system is worth the amount you are paying, peoples information is safe and secure. Whole rental flee is way easier to manage and control.

Cons: Occasional slow load times on large reports. Mobile app is limited compared with desktop. Some advanced features require extra modules or costs. Reporting/customization has a learning curve. I liked it overall, but the mobile features are limited, reporting is complex to customize.

Pros: Everything is easy to navigate and very intuitive, it's like they thought of everything. [sensitive content hidden] tied everything together for me in a way I could understand.

Cons: The biggest con i'd say is that the system will log you out way too fast. This can be a bit of a pain when trying to get things done.

Pros: Very fast response when having a question or problem ,or need something to be solved , Very user friendly

Cons: Nothing to dislike

Pros: What I like most about HQ Rental Software is how easy it is to manage our entire rental operation in one place. The platform is very intuitive, user-friendly, and organized from reservations and contracts to vehicle management and payments. Their customer support is excellent, fast, and always willing to help. The automation features save us so much time every day.

Cons: At the beginning, there were many options and tools, so the learning process took some time. However, once everything was set up and we understood the system better, it became smooth and very efficient.

Pros: The support team will always be on top of our requirements, and the support tickets will always be replied to on time

Cons: The organization of the system was perfect, all the information is organized and easy to find every time

Pros: Es un desarrollo muy completo, han tenido muchas variables en cuenta para entregar una herramienta muy completa

Cons: El manual de operación debería estar en Español también, no sólo en inglés. Por otro lado, cobran un boarding fee, pero al mismo tiempo el primer mes, deberían dejar el primer mes sin cobro, y empezar a cobrar la mensualidad desde el mes 2, de hecho casi todo el 1er mes se pierde en el training, desarrollo y parametrización de la plataforma

Pros: HQ Rental Software is a very complete and powerful system for managing a car rental business. It offers great functionality,reservations, contracts, fleet management, customer data, and automation all work seamlessly once everything is properly configured. I really appreciate how flexible and capable the system is.

Cons: The integration process could have been handled more professionally. Despite paying for integration, I was expected to take responsibility for connecting the system with our Framer website, even though their team didn’t seem fully familiar with how Framer works. It felt like the responsibility was being shifted back to me as the website developer. Communication was also somewhat confusing at times. Different team members contacted me directly, and in some cases even reached out to our client using technical jargon that the client couldn’t understand. For me, the ideal improvement would be to assign one dedicated project manager who oversees the full integration process and communicates with both the client and the developer clearly and professionally.

Pros: Great sales team and onboarding team. They were very helpful in learning the system. The system (once you get it) is easy to navigate and management of the fleet.

Cons: The cost is high and not flexible. We do not use or need all the functions in the HQ Software, but are forced to pay for the full set of features. We would prefer customized pricing based on fleet size and the functions needed.

Pros: The easiness of setting up the account, [sensitive content hidden] is great. When you need something they will help you out and take care of your needs.

Cons: There can be some confusion when it comes to figuring out the system. Other than that, the system is great.

Pros: La facilidad de usar el sistema es muy amigable, a demás me lo recomendaron por su función por ser muy bueno

Cons: Hasta el momento todo está bien no hay algo que sea de mi desagrado Estoy satisfecha con el HQ Rental

Pros: Me gusto la organizacion de la implementacion, el acompañamiento del equipo de implementacion, la documentacion y la facilidad de uso del producto.

Cons: Me hubiese gustado mas documentacion sobre el API, igualmente con la documentacion pudimos lograr nuestra implementacion customizada con el API.

Pros: The system effectively supports the organization, tracking, and management of all the vehicles the company owns — it saves time, reduces chaos, and makes daily work easier.

Cons: Due to the large number of features, the system can be difficult to configure and use at the beginning.

Pros: The crm is one of the best car rental softwares I’ve used to date. From my first onboarding call to when when we officially started using it, I’ve been nothing short but amazed.

Cons: There isn’t a lot that I can say I didn’t like. But I wish I was able to integrate this software with other 3rd party applications.

Pros: It answered all of my needs in one place. Rental management being the primary goal, but also vehicle management, as well as some of the best customer support I have experienced in this field.

Cons: There was a bit of a learning curve to begin the process. [sensitive content hidden] helped a lot with all of this, and my employees picked it up pretty soon after we began using it.

Pros: Easy to use and learn. The onboarding process is great. There are plenty of options and add ons to customize for your business needs.

Cons: not applicable not applicable not applicable not applicable not applicable not applicable not applicable

Pros: What I liked most about HQ Rental was its ease of use, organization, and complete business control!.

Pros: The software is very easy to use, and it is user-friendly. [sensitive content hidden] helps me a lot. I can easily manage the vehicle inventory. The agreement is awesome; I can customize it myself. The monthly price is good for 10 cars.

Cons: Everything I like, there is not anythink that I don't like. The whole system works perfectly, and if I have any problem, the customer service fixes it right away.

Pros: The software might be helpful if live support were actually available. In theory, the features seem promising, but without timely communication during outages or issues, it's impossible to rely on it. We need to be informed when there’s downtime so we can plan accordingly — sadly, that doesn't happen.

Cons: You’re completely on your own when something goes wrong. The platform is not user-friendly, and instead of focusing on business, we’re forced to spend time figuring out bugs and workarounds. Customer support is virtually non-existent, and it feels like they’ve abandoned users when help is most needed. Emails go unanswered, and there’s no urgency or accountability in resolving issues.

Pros: Support staff was amazing, [sensitive content hidden] did an amazing job walking me through the software and would not have been able to do it without his help!!

Cons: Complex, and even though there’s so many options there’s not enough specific things that I need to get our setup to be fully autonomous. There’s a lot of places that need polishing and some parts that are just unfinished. [sensitive content hidden] did a great job and helped me find workaround but using the software can be quite frustrating at times.

Pros: My facil de usar, muy buen manejo de los procesos para la gestion del negocio.. Multi Moneda y multi idioma

Cons: (1) Debil en la adaptabilidad a diferentes modalidades del negocio. (2) Poca integracion del APP movil