smrtPhone

Pros: Easy to use, and gives me the flexibility to dial from computer or cell phone app.

Cons: Not a huge deal but one touch redial would be convenient when selecting previously loaded numbers

Pros: SmrtPhone is a great application. Multiple numbers and their dialers make it easy to get a hold of clients. The mobile app is also useful

Cons: Can be buggy at times, but overall a great application

Pros: Simply the smartest phone system with all the smart features a real phone system should have to level up and scale your team or business! I recommend them and truly grateful to have them as our phone partner!

Cons: They were only missing AI and now they have AI to help improve the experience and continue scaling the team!

Pros: SmrtPhone is an outstanding platform to use. It is effective and efficient. It does everything I need it yo do.

Cons: What I like least about it is when someone calls me back, I cannot see the address; however, I do see the name. When ine is making 1,000 cold calls, I cannot remember all the addresses.

Pros: Efficiency and straightforward. Easy to follow and track all pending lead's transactions. Helpful in attaining my everyday goal.

Cons: I wish there's an option to stop the Inbound calls while you are doing outbound calls, so that there will never be a missed call

Pros: Great customer service with very fast reaction. Also the dialer and the extensions work magnificent.

Cons: I don’t think I have one thing to say all is great

Pros: Business reasons. I make calls and send text messages.

Cons: It freezes sometimes and I have to reset the app.

Pros: I love how easy it is to work on the road using the app. I love the fact that I can get all of my contacts synced easily from my CRM.

Cons: I wish the inbox was easier to use on the mobile app.

Pros: I liked the apps ease of use the most. It’s very user friendly

Cons: The app doesn’t have anything that causes me to dislike it

Pros: It’s convenient and easy to use. I like not having to use my personal number for business.

Cons: My phone sometimes doesn’t ring when calls come in.

Pros: The app is extremely easy to use, and I really value the convenience it offers!

Cons: The system does not provide options for call statuses like “wrong number” or “bad number”; it simply skips over them.

Pros: It connects with Podio seem less. I love the Dialer function for calling our older leads in the system. Just create a campaign and hit the start button.

Cons: The mobile app and connectivity on incoming calls.

Pros: Integrations and API features. Mobile and desktop extension. IVR system, call routing.

Cons: I like that users can be assigned their own caller ID however if I want them to have more than one caller ID assigned there’s no option for that. They either just see their direct caller ID of all of the caller IDs for the company. There’s not an in between.

Pros: The customer support has never let me down - they always help quickly when needed!

Cons: Cost per phone number when I’m not using the marketing to that phone number is not super fun to pay for.

Pros: The click to dial and integration with podio

Cons: If the podio profiles automatically created a contact so you didn’t have to program on podio

Pros: We love the fact that we can use the App when we are on the go. Not only that but we get to do live transfers between teams.

Cons: No cons I’ve used other phone systems hands down smrtPhone is the way!

Pros: Smrtphone is easy to use. Clean layout. Love the dialer!

Cons: Some times I do get receive notification to my cell phone with the smartphone app.

Pros: Very easy to use and amazing customer support.

Cons: Haven't really found an issue while using it.

Pros: Integration with Podio, call tracking and listening to recordings to improve training

Cons: Spam likely on CallerID, issues with texting

Pros: If you are not in the office the app works so the caller doesn’t know it. Text Messaging always gets a reply. I like how it automatically syncs contacts and I have a record of everything I do - and it’s recorded in case I missed a detail. I wish I had it sooner!!!

Cons: I do have problems with calls dropping sometimes but it's always when someone calls me from their car. It's understandable.

Pros: My CRM is Forefront and I had used their phone numbers exclusively, so a new system was completely new to me. I found it challenging at first, but the online followup with their customer service personnel and the good working relationship and knowledge of the Smrt phone people and those at Forefront, made the transition easier.

Cons: I have never used another system, so this was all new to me. I love the Forefront CRM and their numbers were already integrated. Adding a new system was a challenge for me.

Pros: It’s functionality and flexibility is the best feature.

Cons: Sometimes the texting doesn’t go directly to the line for tracking. It happens when we start a new text. It works properly if we go to an existing text message. It happens with new ones.