HoneyCart

Pros: Everything from back end to front end ease of use and customer service. This platform is one of the best ones I have ever used.

Cons: There's nothing I don't like on this platform. It's very easy, to use and adapt too. I highly recommend it to everyone

Pros: Honeycart has been a game changer for us. I love that they specialize in catering orders and help provide a ton of flexibility with our ordering process. Their support has been amazing and they have been very flexible with improving or adding features that help our business.

Cons: The settings can be a bit confusing and it would be nice if there were some built in guides for setup. However, their team has been super responsive in helping us get set up properly.

Pros: HoneyCart's customer service is unmatched, specifically [sensitive content hidden] He was seemingly always available - despite the time difference.

Cons: The setup process was time consuming and the fact that Honeycart isn't compatible with TPP added an extra step for us - but [sensitive content hidden] was instrumental in helping me get our online account(s) setup.

Pros: I’ve searched everywhere for a catering platform that provides a detailed kitchen report with itemized portions—and HoneyCart is the only one that does it right. As a restaurant owner, this feature is a game changer. We build our catering orders by headcount, and HoneyCart allows us to set precise portion sizes (by ounce) for each menu item. Before this, we relied on spreadsheets to prep kitchen worksheets. Now, we've streamlined the process, cut down on food waste, and maintained consistent portions for every order. It's also allowed us to scale—taking same-day orders with ease—while letting our kitchen team focus on execution instead of calculations.

Cons: The only thing I wish HoneyCart had is native integration with our POS system. They mentioned this limitation during our initial call, and while we still chose to move forward, I do hope future updates include integration with more POS platforms. It would make an already great system even better.

Pros: Great customer service. Very responsive and provides helpful instructions/videos.

Cons: A little bit of a learning curve to understand how to pull reports however they are very helpful in showing the way. Once you know, it is easy to remember and makes sense.

Pros: Honey Cart is very user friendly and love how fast and smooth it is to process orders from start to finish so the business can focus on the food and beverage aspect of the business. Not to mention that Omar & Andrew are amazing, super responsive and helpful and always opened to adding new features!

Cons: Very minor details, mostly things that can cater to us such as adding an (other) option for payment methods or like adding a "billing address" section when needed. One thing that I personally think would be great is the option to be able to send our customers a payment link (that's shareable) in case payment will come from another source or simply make payment process smoother in the busy lives of our guests.

Pros: Ease of use for customers and staff, responsive team to help with any issues/questions

Cons: limited customization for brand voice/tone

Pros: HoneyCart is user friendly and it's quite intuitive to use the platform! I can usually find what I'm looking for without much difficulty.

Cons: I don't necessarily dislike anything, I'd just enjoy seeing more features such as sorting the menu from all categories and creating a repeated order.

Pros: Usability for the customer and the systems admin!

Cons: The delivery options are hard for us as they don't work with our third party courier well.

Pros: It’s made our jobs much easier to track, organize & delivery orders

Cons: Not being able to make payment on Proposals after they have expired. But not a big deal.

Pros: The platform is effective and such a time savor! Those guys/ owners are beyond kind and helpful, [sensitive content hidden] has helped us with very specific needs. :-)

Cons: I can’t think of anything, the platform runs so well!

Pros: Customer Service. Always there to help and implement new features.

Cons: A little difficult to understand their partial payment/refund options.

Pros: The whole site is incredibly user friendly! Tutorials were barely needed to start using the site for catering orders.

Cons: I can't think of a con with HoneyCart. Everything works very well.

Pros: It is very user friendly. We have a rotating menu, and this site easily accommodates that.

Cons: There is no factor that I dislike about HoneyCart.

Pros: user friendly and you always get live support help

Cons: nothing, we have not ran into a problem that the creators did not address or fix

Pros: I like how easy Honeycart is to set up and use overall. The [sensitive content hidden] are very responsive and helpful whenever we need assistance.

Cons: The aesthetics and customization options for the customer facing ordering portal are very minimal.

Pros: Site is so easy to use. Great functionality. Modern look. Easy to navigate.

Cons: I really don't have any cons. I use it often with no issues.

Pros: This system has organized everything for me so well, It saves me countless hours each week. The proposals that I do not need to follow up on or create new PDFs everytime someone wants to change the menu for their event are fantastic, there are too many other reasons that this is a time saver to say the least about how great this system is

Cons: I would love a comaptiable labeling system for both the catering an our meal prep service.

Pros: It’s easy to use and packed with features to streamline our catering business.

Cons: Missing adaptable features like subscription management services and scheduling special one time events.

Pros: Ease of use and functionality. Does what we need it to do

Cons: Lack of flexibility on certain features like geography or size based delivery fee

Pros: [sensitive content hidden] are so quick to help and always have easy solutions to any problem, and are also very open to customers suggesting updates/new features.

Cons: The only feature I have ever wanted that HoneyCart wasn't able to provide was a way to close future months/large blocks of time on the calendar, but this is a highly specific need for our business! They are always as accommodating as they can be.

Pros: Automattions for payments and ease to create menus.

Cons: Missing some key integrations with other softtwares. Missing possibility to customize front page user navigation functionalities.

Pros: Allowed me to bring our catering ordering into the 21st century. Ease of use for customers and admins. Perfect Kitchen printouts for our cooks. And allowed customer info and orders to be saved for future orders.

Cons: Price is a little high for the overall volume of sales we do. I cannot link it to DoorDash/Uber drivers for cheaper and automated delivery booking.