Total Party Planner

Pros: Everything. Literally everything is the BEST about TPP. From the ease of adding a contact, to booking an event, to even customer service. It's all INCREDIBLE

Cons: Only con-is I wish we could save our own customized contract that I re-do every time in Word. However, I feel like this feature will eventually be available.

Pros: I love having the ability to customize and brand all our communications with clients. We were a very small 2 person team, but having the ability to manage booking and send professional proposals, was absolutely our main priority. I liked that everything was in one place, and could be integrated into other apps/services if needed.

Cons: We just do not use it to it's fullest potential and that's our fault. It has a lot of data entry to make sure it is running completely smooth, so it's hard sometimes to figure that out. But customer service will help you if you can make time and make it a priority to set up.

Pros: My favorite thing about this program is that once you have everything entered in for an event, all you have to do is pull up the report that you need & it's all compiled for you & ready to go. This has saved me a lot of my time! I now have more time to respond to clients faster & more efficiently.

Cons: The only con, that I have found so far, is just the beginning of the process can be a bit overwhelming. Trying to get all the information together needed for this program & learning how to use it at the same time is overwhelming & time consuming. BUT necessary!

Pros: CRM system! It's the perfect place to track leads and do proper follow ups all in one place. The CRM system is what won us over but we are mind blown of the capabilities TTP has. We are just under 1 year of using the system and we are constantly learning something new within the system to better help our daily operations.

Cons: Nothing! I'm not going to lie it takes a lot of work on your part to get everything set up but I promise it will all be WORTH IT! The more you put into the system the more you will get out it.

Pros: Ease of use and quick learning curve. Makes our job efficient and streamlined.

Cons: The only con is that occasionally the software runs slow but besides that it’s great!

Pros: No question that the absolute best feature of Total Party Planner is your excellent customer service. They respond super promptly. They are always helpful and easy to talk to and will, when necessary, walk us through any steps we need to get the results we're looking for.

Cons: A robust mobile app would be great to have.

Pros: I love that it saves my changes automatically!

Cons: I have to copy and paste the same note in order for it to show on my proposals and worksheets

Pros: The pros of this application are truly too many to list. One of the best things about TPP (Total Party Planner) is all of our proprietary information is stored in one central location for our teams to access. From customer records to recipes TPP is able to help our team perform at optimal efficiencies.

Cons: The only downside to TPP is the initial learning curve can be steep. That being said if time is taken at the initial setup and done correctly the reward/payoff of efficiency in your operation will be quickly realized. There are sooo many facets to the application that it can seem overwhelming at first. As you learn the ins and outs you quickly become comfortable and it soon becomes second nature. After using the app for over 5 years I am still learning new capabilities of TPP that I never knew existed.

Pros: Saves money saves time, can see where we were losing $, keeps track of everything and saves it forever for u, great for ordering, sales reports, billing, accounts receivable, client info and history, labor reports, user friendly so much it helps with!

Cons: Its only as good as the info entered by the user 🤪 .

Pros: Tpp assists in making our overall timelines, menu items, tracking of food and quantities, pricing, etc. so much easier to keep track of and to oversee.

Cons: The great news is that anytime we have an idea for something that we may need, we talk to customer service and they look into it for us and try to add what we need to the program to make it user friendly for us and our business.

Pros: I love how completely customizable the software is, that it’s internet based and it’s just very easy and intuitive to use. We do typically just over a million in sales each year and I have no idea how my small company functioned so well prior to running TPP! Our proposals, invoices and reports look so professional and of all my vendors- both business and personal, their customer service is the best customer service I’ve ever come across. In over 5 years of using the software, I’ve never had an issue that was not resolved within an hour. Most have been solved in less than 15 mins

Cons: I honestly cannot think of any. The TPP team is constantly updating and optimizing the software. I’ve never once wished I would have used another software company.

Pros: It's ease of use. I dictate what I need where as opposed to being forced to comply with a strict or rigid set of parameters. It is fluid, user friendly and can be applied for almost anything we plan. It really expedites the speed at which I can send proposals. It is also easy for a client to read. There isn't a bunch of unnecessary information on the agreement that a client receives so it appears simple, straightforward and more importantly; easy to sign off on!!

Cons: Each year; the software gets better and better. If there were features that I wish it had; it now has them. The biggest need had been the ability to have the system send me reminders and this was added a few years ago.

Pros: This is the go-to for professional caterers large or small. I purchased it 16 years ago as I needed to streamline my calendar. It did that and so much more. Truthfully, it does way more than I use it for, but it does everything they say it will. I was a fan from the start but whenever I needed customer service and technical assistance, I was treated as if I was their only client. I still tell the story as I was having trouble with formatting a menu proposal and spoke to [SENSITIVE CONTENT], who asked for my suggestion. Three days later it was implemented and is a ridiculous time saver.

Cons: Not that I know of. The team works hard to ensure everything is just right for their customers.

Pros: It is so user friendly that you can train any one, at any level of technological know how to use it. The more info you feed TPP the more it works for you.

Cons: No cons to report here. I have used other food service software and they have all paled in comparison

Pros: The customer service behind this company and product are what make this product so excellent! TPP is versatile on how you can use it and where something may not work the same way as other products, the Client Care team are always open to helping you figure out how to make it work.

Cons: There are some features that are not as developed. The Client Care team are always willing to have a conversation to try to make it work. In instances where it doesn't work, they take the feedback and work with their development team and see of there is a growth spot that they can grow in.

Pros: $8d

Cons: TPP has a mobile phone app, that is adequate, but could be better.

Pros: The customer service is amazing... [SENSITIVE CONTENT HIDDEN] has always been there to answer any questions I have or help me with any issues. I will continue to use the software during my catering career as a business owner

Cons: You cannot delete items - making an item discontinued is not enough. We should be able to delete an item from our menu but not have it affect a proposal. This is the most frustrating part about the software. ALSO the mass emails does not work for gmail users. That is ridiculous and hurting our business daily.

Pros: set up.

Cons: would like to have a floor plan.

Pros: I love the customization of the system- we have been using this software for abut 4 years now and I know we still don't use all of the capabilities! It is super user friendly which is great when it comes to training staff members, and the cross-company ability with being able to use throughout our sales/front-of-house team as well as the kitchen/chef squad!

Cons: We always find there are small tips and tricks that we would appreciate, but the TPP team is always receptive to suggestions and are constantly changing and adjusting things to make our lives so much easier on the daily!

Pros: Total Party Planner really helps us organize and keep the team on the same page. When we moved from using spread sheets to this software, our team alignment skyrocketed overnight, with our clients seeing the most benefit from this.

Cons: To be able to attached PDF files for events such as floor plans. Also, scheduling and staffing sign in and out functions would be key

Pros: I use TPP daily for all my customer proposals. The quoting process is simple, and once all options (menus, signatures, contract, company info) are entered and saved, it is easy to go down the list and check everything that you want to appear on your proposal/quote. The proposal comes out clean, and I appreciate the features. For clients, I believe it is easy to read and understand. TPP connects to my email, so the client receives the proposal directly from my email, and when they respond it goes right to my outlook. I would recommend.

Cons: There are some features that are extra, like online payment links. I wish these features were included, since it is such a convenient feature. Also, when saving more that 1 proposal, if they are not on the same day, you cannot save them combined. When saving more than one proposal on the same day, you're unable to click on them and directly email the client. You must first save them to your computer, then separately email the client with the attached file. This take more time, as you can imagine.

Pros: I like how each event has all the info I need to plan the food prep. There is lots more that the software can do and we have not even scratched the surface yet. we have only accessed the tip

Cons: It would be super cool if the app would save my password so I don't have to put it in every 3 days.