Swept

Pros: Been able to upload photos and the resolution has gotten better.

Cons: Sometimes when uploading pictures to the work orders they don’t upload and take long to upload. Can’t upload more than 25 pictures per report if more images are added report doesn’t sent out.

Pros: The fact I can see where they are and how long they worked.

Cons: The messaging has really taken a step back with this last update. Our employees text when they arrive on site and when they leave, which makes it easy for a manger to look at their phone and know whether or not someone is at their location. Now you have to log onto the app and check the app for who is working where. It's several steps that our people shouldn't have to do when they are in the middle of a job. It doesn't seem like a tough fix to time stamp EVERY message that is sent... I helps when people can't log in or out for some reason. Backup processes...

Pros: I like that I can view all of my sites and details from one log in

Cons: I am not really sure if there is anything I dislike

Pros: Sign-in/out features are good, as information regarding security, instructions and supplies.

Cons: The message board needs to be improved.

Pros: Ability to manage several aspects of our business.

Cons: I don't have anything bad to say about the software.

Pros: time tracking

Cons: admin .. and setting cleaning inspections,,, addition employees and not user friendly

Pros: The swept Geo positioning feature is wonderful! The ability to track supplies is very useful as well! Ultimately the messaging software is really helpful!

Cons: The inconsistency in GPS geo positioning is causing issues for some of my staff to be unable to check in. Though this has been reported to SWEPT, it sounds like its an issue with different types of phones having inconsistency with the app and the third party software.

Pros: message board and variance report and GPS

Cons: urgent button in messages now gone integration with api's and external systems not available (eg xero accounting, salesforce) That you cant have a contractor in two companies without two email addresses inpections report is not so great. doesnt show well and not applicable should not rate in the score.

Pros: It is very easy to use and it is organized.

Cons: It is little slow sometimes and it takes time to load.

Pros: The time tracking is accurate and with geofence enabled we know our employees are on site when they're supposed to be. The scheduling is really organized and let's a fairly big company like ours know who is at which building. It's much easier to manage labor.

Cons: I think payroll management requires a little baby sitting for our people. Some forget to sign out or sign out too late (no OT approved). I wish the app could notify them to sign out based on their schedule so they do it and no adjustments are required. Sometimes the GPS creates problems but it's more rare.

Pros: Really helps communicate the areas of concern with client and employee.

Cons: Filling out inspections sheet sometimes takes too long.

Pros: The ability to manage supplies as multiple locations is a great feature. Communication with the field works pretty good as well. When we come in to the office in the morning we can see any issues the crews report during their shift.

Cons: This software is difficult to manage field crews and the scheduling is terrible

Pros: The scheduling feature and GPS geofence.

Cons: Getting staff connected in rural areas drives my crazy. I have tried training videos on our website, numerous hours training over the phone and I sent a supervisor out to physically visit each person to help get them connected. Still very difficult in rural areas.

Pros: Our company loves the inspection features, location specific communication, and the mood reports to help our cleaners communicate with supervisors. These are just a few of the features we like.

Cons: Unfortunately we have a sad face about a specific mileage report not available (yet, I'm hopeful). When I approve hours have to write down the mileage individually from Time Travel feature. Gets a bit timely. And no place to include HR notes tagged to employees.

Pros: Inspections. That’s it. I like nothing else at all about this app as nothing wants to work consistently.

Cons: Where do I start?? Clocking in and out doesn’t work consistently, supply orders doesn’t work consistently, app closes on you in the middle of using it, there’s no automatic clock out feature if staff forget to clock out. The list goes on….

Pros: This app allows us to perform inspections at client sites, inform cleaners of expectations we and the clients have and to let the clients know if there are issues or maintenance requests needed,

Cons: The new app has it's issues where typing notes causes the inspection results to drop behind the keyboard as you are typing which Swept Support, once informed worked to start finding a fix immediately. Customer support has been very receptive to feedback. Also it sometimes takes a while to load a page.

Pros: Love the translation to other languages for my cleaners. I like the clock ins, location info, export payroll report

Cons: Theres a lot of bugs recently that myself and the team have experienced. Like the cleaners not being able to sign in or out. Myself and a colleague are admins but sometimes I'm not able to view a couple locations that he's ables to view or the other way round. I wish you could add pics to locations for who has what keys. Or access info into the building for new cleaners.

Pros: It is Very easy to use and the type of things it should do are great

Cons: Geofencing doesn’t always work Customer service is terrible Very costly for what I get

Pros: allows me to speak with cleaners and clients directly. Allows me the ability to audit w/ pictures...

Cons: the new updates now limit my ability to see specific client and supervisor feedback. I am also limited to the length of my notes . Swept does not aggregate Issue Management data details or allow me to pre-schedule push notifications which could be used as a reminder to improve service delivery( example: Remember on Friday we clean the refrigerators...)

Pros: Multilevel management tool that has ease of use and provides the information needed to operate on a more efficient level.

Cons: Some new tools that are implemented and learning to instruct and update employees can be something that employees will use and some that they won't.

Pros: I love how easy it is for my staff to learn the software. From the part-time cleaner in the field to the manager. The learning curve is just a couple days. It keeps track of hours, mood of my cleaners, budget of cleaning hours, and the crazy schedule. I can't imagine running my company without the software.

Cons: I think the only complaint I would have is that as we added more accounts and had those account for longer periods of time, the APP version of the software seems to work slower. I'm working with Swept to see if there is a solution to this.

Pros: This system lets me easily check time sheets and approve payroll. It has streamlined our communication around who is doing what, and helps everyone get the updates they need. I even have the peace of mind that if someone doesn't show up, I'll be alerted after a certain time following a scheduled shift! This has never been an issue, but you know we can worry about anything.

Cons: It took me a minute to figure out the best way to put in recurring schedules and how to change only what I need without changing everything, but I got it figured out now. At times, team members struggle to clock in, but I can update it easily on my end when I get the time. The translation to spanish is only for messages. I thought it would be for instructions and alarm/security info too. Just a bit of a workaround for me to do spanish and english.