ShopView

Pros: Shop view is the most user friendly platform I have utilized in a very long time. The search function within the platform is my absolute favorite tool.

Cons: That we didn't join sooner, This platform is going to streamline countless processes that we currently have in place and increase our productivity tenfold.

Pros: ShopView is full of great people who are deeply customer focused! Feedback is welcomed and valued as a tool for growth and innovation.

Cons: ShopView is dedicated to making the best experience possible. Anything we didn’t like or needed has been evaluated, adjusted or updated.

Pros: User friendly, Easy to navigate and easy to learn system. compare to other system shop view is much easier to learn.

Cons: Nothing really to mention about. i like most of the functions in the system itself. i find it easy to use.

Pros: Coming from another shop management software the change was night and day. Great ease of use, customer service and tons of new features all the time!

Cons: We were an early adopter after launch. There were a few flaws in the beginning but tech support and customer service had updates rolled out very quickly to address any major issues.

Pros: It's easy to use and affordable for our business. We can keep track of all of our customers and have experienced no bugs or issues.

Cons: I did not know that you could use the intercom to communicate at any and all times with the customer service team or development team, this was a skill issue on my part, I was calling the sales team before I knew this, and still getting great results.

Pros: Mind blown awesome. Even computer hatin, change hatin, redneck mechanics are rollin with this! All the guys say, it just gets better the more you use it. I am tracking 40 heavy equipment an big truck projects with 6 guys and the stress is off of me.

Cons: That I did not have this years ago. No complaints. EVERY heavy duty shop needs to look into ShopView!

Pros: It never breaks down, it's a well oiled machine that you can always rely on. I wish our vehicles were as reliable as shopview.

Cons: I really don't like that it took so long for our company to start using shopview, when we had heard about it a long time before we launched it. This isn't a problem of shopview itself, but maybe extra reviews will help people like our upper management make the right choice sooner.

Pros: What I like most about shopview is that it is user friendly. Its basic, straight forward and not easy to get lost in

Cons: What I dont like about shopview is that you cannot search up invoices, you have to go into the vendors separately and look through the invoices that are listed

Pros: The ease of use. The quick tech support. Dark mode. Clearly laid out screens. The ability to export inventory into an Excel spreadsheet.

Cons: Some features are currently in development. ShopView is currently geared towards service as apposed to parts features.

Pros: $7c

Cons: Right now? I’ve got nothing bad to say about ShopView. Zilch. Nada. It’s the software equivalent of finding fries at the bottom of the bag—unexpectedly delightful and exactly what you needed. It’s genuinely filling a big gap in the industry. Before this, we were stitching together data like medieval monks with spreadsheets. Now, it’s just point, click, export, done. I don’t even get the chance to scream into my monitor anymore. And I miss that a little. But I’ll get over it. If I had one tiny suggestion—make it free. Completely, 100% free. I mean, if you’re already changing the game, might as well go full superhero.

Pros: *Unmatched customer service *Ease of use *Modern user interface design

Cons: The scheduler was not able to handle multiple service orders under one time slot, a feature request had the development team quickly add this feature. No complaints at all.

Pros: How fast it is compared to every other program. If your internet speed can handle it, it wont slow you down

Cons: Its better than all the other ones Ive tried! I cant complain

Pros: I really like the fact that you can cycle count your inventory in only a few clicks. It makes inventory counts so much less burdensome

Cons: I don't believe I have run into any part of Shop View that I don't like yet

Pros: I love the ease of navigating the program, I was able to pick it up very quickly.

Cons: There are no cons, it's a great program designed for the automotive repair world.

Pros: What really stands out to me about ShopView is how user-friendly it is. These days, picking up new computer systems isn’t always easy—but with ShopView, it just clicked. I was able to pick it up quickly and start working more efficiently that very same day. It’s made a big difference in how smoothly my day goes.

Cons: At the moment, I have to refresh the page to see updates on work orders in ShopView, but it would be awesome to have those changes show up in real time. Hopefully that’s something coming down the line.

Pros: ShopView is easy to navigate! The team is receptive to feedback and works on developing features as requested.

Cons: N/A - The features I have requested are currently being developed.

Pros: Very user friendly and allows us to keep an eye on what is going on in our shop.

Cons: No cons at this time. Any small bugs that I find are easily rectified through the support interface.

Pros: ShopView is easy to navigate and makes the whole workorder to invoicing process seamless

Cons: The only gripe I have with ShopView is that it is not enough color. But this is a minor quality of life bit

Pros: Very user friendly, easy to navigate from page to page and manage work orders.

Cons: Needs more exposure to the market, it's a great software and more people need to know about it.

Pros: Everything was so easy to use, I really enjoy being able to see all the details at a glance regarding the customer and vehicle information.

Cons: The fact that I didn't think of it first!

Pros: ShopView really changed my perception of shop management systems. We used several in the past, all of which we became very frustrated with. It was as if we needed extra staff to manage the systems, it made no sense. Our company switched several times, always looking for the best. Now we are with ShopView, and we are confident we have found it. I don’t think we will ever switch again. Our entire team has never been happier. Thank you to the ShopView team! You guys rock.

Cons: Not much, to be honest, it is really good. In the early days, there were some minor little things that we had issues with, but they cleared it all up quite quickly. They are always adding awesome new things.

Pros: I like how fast it loads in the browser, how there is a scheduler built into the software and how the techs are always clocked into a job. On top of this I like how the invoice is created, it helps my work look more professional to my customers which gives me the confidence to charge a little more for the work I do or at least collect what I quote. I like how the parts are put into the system as well and I can manage an inventory.

Cons: Every once in a while there will be a glitch in looking for my work orders as they don't show up in the search window but they do in the work order list. I do hope as well that they move the scheduler to a format that is easier to see everything in the shop at one glance and move things around. It's there it just could be easier.

Pros: The reporting on this software is great, in just a few clicks I can see almost any metrics I am tracking. We set a lot of goals as a team and having the reporting gives me almost immediate feedback on service writer and technician performance.

Cons: Small thing, but the scheduler took us a while to get used to. Our previous one was laid out differently and that made it slightly counterintuitive.