RF-SMART WMS

Pros: Real-time updates → inventory, orders, and transactions are instantly reflected in your ERP. No duplicate databases → fewer sync issues or reconciliation headaches. Easy adoption → workers can use intuitive mobile devices with barcode scanning rather than complex desktop workflows. Faster ROI → companies don’t have to overhaul IT systems to get strong WMS capabilities.

Cons: Heavy dependency on ERP setup — customization sometimes requires ERP changes rather than quick WMS adjustments. Can feel less flexible when unique warehouse workflows are needed. System performance can slow down during peak transaction loads. User interface can feel a bit dated.

Pros: It has been easy to scale and train seasonal employees. The key is how user friendly it is. Our inventory has never been more accurate.

Cons: While the devices are easy to use, it feels they are large in comparison to the size of the screen. The modules we would like to experiment with are expensive add-ons.

Pros: RF-SMART was easy to set up and integration was seamless. Best part is the increase of efficiency. Working with several WMS software previously, RF-SMART is by far one of the easiest to use and understand. Configurations and modifications are also user friendly. The set up makes trouble shooting very easy.

Cons: We had a pen and paper approach when we integrated. The difference was a complete 180. We have no true cons for the WMS software.

Pros: RF Smart is easy to use both on PC and using scanners. Functionality is good and we are able to achieve most things we need. Support is also really helpful.

Cons: When you have really complicated processes, sometimes you need to find work-arounds to allow you to do what you want/need to do.

Pros: Ease of use, integration w/ NetSuite, and product support. The ability to see the same interface on both handheld and desktop displays.

Cons: That more functionality is not included in the base platform package and the inability to print labels from a handheld device.

Pros: Its intuitive and easy to use. It streamlines warehouse operations with minimal bugs or issues. The responsive customer support make it a standout choice for efficient warehouse management.

Cons: A higher up front cost. Other solutions are less expensive; however, they may not have been as feature rich or as a good a value in the long term. I don't know as I only use RFSmart.

Pros: RF-Smart's WMS integration into NetSuite was fast and seamless. This allowed the business to transition over to WMS without any downtime.

Cons: The team cant find too many faults with RF-Smart's WMS. The annual cost can be higher than other solutions, but the software works.

Pros: Picking handhelds and software are easy to use and intuitive to learn. Support has alwasys been quick to respond and adress any issues.

Cons: We have concatency issues with the Netsuite integration at times but easily addressed with proper coordination and scheduling.

Pros: Cycle count program and set up is fairly easy to maintain and upkeep. Team is responsive to issues and ability to scale

Cons: Integration with SIT LPC print functionality has not been very easy nor cost effective. Would like additional functionality to report outs

Pros: We saw our efficiency and speed increase substantially after making the switch to RF Smart. Especially when it came to picking and checking outbound orders.

Cons: The setup process is a long one and required many customizations to fit our needs. But once we got everything in place, it was all worth it.

Pros: RF-Smart's software has helped us solve automation issues in areas of NetSuite that don't fit to our needs. We use the base functionality for Inventory Management, Sales Order Picking, and Purchase Order Receiving. In the nearly three years of service, we have encountered few, if any, bugs or issues with this functionality. We have also worked with RF-Smart to build several customized functions to fit our Work Order assembly needs. The team has been easy to work with during intial design, bug reporting, and additive requests. The user interface is simplistic but easy to navigate. We have encountered very few issues with RF-Smart's native functionality.

Cons: Our original implementation could have gone smoother. It was difficult to get responses in a timely manner from the Implementation team as they were constantly out of the office with other customers.

Pros: Very user-friendly, accurate scanning, and speeds up daily warehouse operations. RF-Smart is a must have!

Cons: I have nothing negative to say about RF-Smart.

Pros: we only use the summit it function it's easy to use via the UI but not in the mobile app my name is joe

Cons: the printing is not integrated with ns wms

Pros: RF-SMART has greatly improved traceability throughout our warehouse operations, allowing us to track lot numbers and inventory movement with precision. The ability to print multiple License Plates (LPs) directly within the Receive Order function has streamlined our receiving process and reduced delays. Additionally, the LP put-away function has significantly increased both operational efficiency and inventory accuracy, enabling more structured storage and faster retrieval of materials.

Cons: One of the key limitations we encountered was the absence of a directed put-away function. This feature would have allowed us to automate bin assignments based on rules such as zone, item type, or bin availability, further optimizing our warehouse flow and reducing reliance on manual decision-making.

Pros: The variety of service options available are an advantage to a company with widespread warehouse operation requirements.

Cons: Inability to manage the updates of some bundle independently and often slow responses from customer support requests.

Pros: 1. Native NetSuite integration, requires no middleware. 2. User-friendly interface. 3. Helps reduce errors and improves data accuracy. 4. Handles complex workflows such as bin management, wave and zone picking, directed put away and replenishment, and cycle counting. 5. Scalable. 6. Strong customer support.

Cons: 1. Cost of licensing and customization. 2. Hardware compatibility could be an issue. 3. Customization requires professional services by RF-SMART.

Pros: Not sure what we would do without RF-Smart. We implemented concurrently with NetSuite, so we don't have much to gauge the product against. This solution works much better than our predecessor.

Cons: I wish there were a way to show the count of orders in the picking queues. That aside, the product continues to improve, with each upgrade adding functionality that becomes increasingly essential to our daily processes.

Pros: The product has the capability to be customized for whatever use case is needed making it extremely user friendly

Cons: Nothing really negative. It can be frustrating since the product is being developed but keeping that in mind, when you face any obstacles the RF-Smart team has always been extremely helpful in coming to a solution or providing a work-around until the obstacle is removed.

Pros: The system is user-friendly, offers great flexibility, and provides an effective and reliable reporting tool.

Cons: - Manufacturing process in our module - specifically the limitation of the mix lot number in build assembly function

Pros: The RF SMart interface is simple, yet effective. Users can be quickly trained due to the logical nature of each transaction page.

Cons: There are no outright cons about RF-SMART WMS. It was our first choice solution in implementation, and has continued to support us for the last 2.5 years.

Pros: The ability to provide real-time visibility into the movement of items. The interface is user-friendly and intuitive, making it easy for staff to learn and use. Additionally, the ability to customize RF-SMART to align with our specific business processes, enabling us to tailor the system to meet unique operational requirements.

Cons: One challenge we’ve faced with RF-SMART is the printer setup. Because we operate across multiple sites with a large number of printers, having the option to easily connect USB printers directly to the system would have made the setup considerably simpler for our use case. Additionally, we occasionally experience unexpected failures e.g. with pick/pack. When we attempt to replicate the issue in a sandbox environment, everything works as expected. Then retrying the same action in production works, which makes troubleshooting sometimes difficult to diagnose.

Pros: The top benefit to RF-SMART WMS is the ease of use. Because of how user-friendly RF-SMART is for warehouse management, it has been the easiest to get the team onboard with using. The ease of use factor also makes changes, optimizations, and added bundles that much simpler to implement.

Cons: Generally, there is not much that we dislike about RF-SMART. I will say, the configuration tends to be tricky, but all in all, I guess the only complaint we could have is the price. With that being said, who wouldn't want to pay less and save money?