eHopper

Pros: Easy to set up on your own and to use. My custumers were able to place theirs orderwithout issues

Cons: purchasing add to echopper instead of using third-party like QuickBooks.

Pros: To start: There is very little to no issues in feedback. Overall, a GREAT (all caps to express positive experience) quality of product. The assigned specialist will guide you by the thorough intake of your business needs and vision for payment processing. Genuine staff that want to keep your business.

Cons: None. Really cannot think of any....eHopper really does support the business client.

Pros: All the features of ehopper has made our work easier

Cons: I wish my package had clock in clock out service

Pros: Immediate help in dealing with my issue and resolved in a fast efficient and professional manner.

Cons: In my current interaction there's nothing that I can say I was unhappy with and would need to rate.

Pros: Support is amazing and the interface is very easy to use. Anna & Valerie have helped us tremendously.

Cons: They could update more training videos. Some are outdated but support always has the answer anyways.

Pros: Accessibility, User Friendliness, and Stability

Cons: It sticks at times with the all in one POS

Pros: Consistent up time, ease of use, and overall great support to help with understanding the wide variety of features offered.

Cons: One or two features require a bit of understanding to get it setup right.

Pros: Great customer service! No long wait times on hold and quick resolution to my problems.

Cons: At this point I haven't experienced any negative aspects of eHopper

Pros: Ease of use Quick set up Customising is easy

Cons: We only use it for a few not for profit events each year and an annual fee reduces our contribution to the school

Pros: EHopper is very easy to use and have had a good experience

Cons: I haven’t had any big issues. I had an issue in the beginning but got resolved

Pros: The customer service provided by [sensitive content hidden] was exceptional. Despite facing multiple challenges and hurdles, she navigated them with grace and ease, consistently answering my numerous calls. [sensitive content hidden] not only efficiently handled the complexities but also secured an incredible bundle deal for me, setting up my startup for less than $200.00. Her efforts made the entire experience seamless, and I highly recommend their service.

Cons: The so-called "con" is not really a downside. The only advice I can give is to be prepared for receiving top-notch equipment. You're getting a high-quality product along with an excellent program that includes unlimited training. Adjusting to everything new may take a bit of time since they offer a lot, so my suggestion is to start by uploading the necessary apps, learn those first, and gradually incorporate the fantastic additional features as you become more comfortable.

Pros: Availability on poynt platform, inventory management, reporting

Cons: Inability to offer a refund without card present. Inability to do partial refunds. Sometimes transactions are missing, they show up in poynt but not in ehopper. Definitely still some bugs. No phone app. Lack of built in and included in plan customer data collection

Pros: The staff and owner are incredibly helpful, friendly and patient. They will give you as much help as you need and/or want. The software is fairly easy to understand, even for someone as old and stuck in his ways as I am. If it can be done, they will help you to do it.

Cons: The main issue we had was my lack of understanding about how POS systems work. My background is in governmental accounting and analytics, so I sometimes asked questions that were somewhat irrelevant, not exactly what I needed, integration issues with other products, that kind of thing. But once I got up to speed, things went well. Most of my issues related to my lack of where I needed to go to make it best for us to operate.

Pros: I was able to try it for free 1years with all the function I desired before to pay something for it, second store opened.

Cons: the way of the refund work for a small business sometime it isn't convenient for our customer but we always figure it out for them at the end.

Pros: The absolutely best in Customer Support. They respond immediately when requesting assistance.

Cons: Limited reporting. Limited personalized customizing of our online store website.

Pros: I love everything that ehopper does and has to offer.

Cons: I don't have anything to say about the least because I love it!!

Pros: It is very easy to learn. and to implement.

Cons: Presently all futures fit into my sales.

Pros: You'll never see bad reviews about eHopper as it is hard to find any reviews for them. We started setting up at the start of 2020, started the setting up process and then we have been ghosted ever since and we have still yet to hear off [SENSITIVE CONTENT HIDDEN] about having our tills set up, but sure they take out the direct debit each month without fail and it's been quite a few months now.

Cons: customer service is terrible. Why sell a software that some customers never get chance to use because you don't help us set it up .

Pros: Back in 2018 the support was awesome, they went an extra mile in order to sustify their customers.

Cons: Now is 2020 the customer support is the worst in the world. For example, [SENSITIVE CONTENT HIDDEN] (if you hear her name, pls hang up and don't waiste your time!!) she waisted 20+ mins of my precious time, she accused me that I'm not paying for the software, as well as she cannot find mb e in the system and stated that I'm a free member who is NOT going to get help. On my question how about the monthly charges for 2 registers that I'm paying for 2 years, she retorted it is for the devices (however, the devices were paid in full 2 years ago!) I cannot believe they hired her. If you got a dummiest technician on the phone, like I did on May 12th, whose answers are "... I can't find an article... I don't know the answer...!" That's the sing to LEAVE this company. On my request to transfer my phone call to a manager, I got yelled by [SENSITIVE CONTENT HIDDEN] and he screamed at me like a crazy person. That the real face of the technical support right now in 2020.

Pros: Its organized and easy to use, it tracks information well and accessibly

Cons: It stalls out sometimes and doesn't remember credit cards, sometimes there is a delay in the response when typing. Setting up the back office menu is not very good. I want to have a home screen with the most accessed products, but when you ad them to the menu they all automatically shift and its frustrating. The dual screen would be cooler if it were touch screen so customers can sign for credit cards on the opposing screen instead of having to turn the whole ehopper unit to get a signature.

Pros: Ehopper is absolutely wonderful. Super easy, clear and professional looking interface. Allows for easy transactions and quickbooks integration. Really good customer support.

Cons: To really unlock it's full potential you have to purchase the subscription. I would love to just pay a one time fee and be done with it but it seems everything is going in the way of subscriptions.

Pros: Not sure what to say here as mainly posting for the bad support

Cons: support is not consistent... we are located in South Africa...we have an issue with our printer. Epson printer.... we have to wait until 6pm for someone to help us eventually... and after 20 minutes the support says he can't fix issues with an Epson printer, not supported by their system.... sorry but that is a Joke...