Rating
4.3
66 reviews
Starting price
$14.99
Flat Rate
Categories
6
Founded
2014
Employees
16
Why pay for POS when you can get one for $ZERO FEE? eHopper offers a FREE POS system with its FREE processing program. Receive a FREE POS software & all-in-one smart POS payment hardware. Works on Android tablets, Windows PCs, smart mobile terminal. eHopper POS supports restaurants, retail shops, coffee shops, bakeries, cafes, bars, liquor shops, food trucks, any retail business looking for a feature reach solution to speed up operations and grow their business. No hidden fees, no long-term contracts. Includes free onboarding and support. We also offer low fee pricing for merchants outside of the US and wishing to bring their own processing provider. Key features: Free Card Processing Payments Gift Cards Self-Serve Kiosk Online Ordering Website Table Management KDS Order Management CRM Inventory Employees Loyalty Receipt/Kitchen Printing Business Apps
Ad spend / mo
$0
0 paid keywords
Paid visits / mo
0
Organic keywords
5,491
Organic visits / mo
10,564
Running 1 ads on LinkedIn as eHopper - a paid B2B channel, on top of any Google/Capterra spend.
View on LinkedIn Ad LibraryThe shared messaging across Point of Sale (POS) Software advertisers - the validated angles to copy. See the niche →
(66 reviews)
Overall I am happy with the Ehopper service. They work on solutions to address my concerns however, as a business, it would be preferable to have the issues resolved in a more timely manner.
Pros: I have had the opportunity to use Ehopper's service for a year now. What impressed me was their competitive pricing and flexibility regarding device usage. One of the standout features was the option to use my own devices, which made the setup process incredibly convenient for KDS displays. They also act on feedback of their service to help my business which I appreciate.
Cons: I believe their selection of printers, scanners and handhelds very limited. Also, our terminal was unreliable, sometimes freezing or rebooting but they have worked to resolve this issue.
Nadine S. · CEO · Food & Beverages · April 16, 2025
Pros: Easy to use, good customer service good price
Cons: new beck office updates, took me a double tome to do my inventory:{
Gencho T. · menager · Retail · March 12, 2025
Extremely pleased. Issues are resolved promptly and queries are followed up on
| Category | Page | Rank | Placement |
|---|---|---|---|
| Restaurant POS | 1 | 8 | Ad |
Domain confidence 99%
Pros: Very detailed oriented. [sensitive content hidden] did a great job of identifying my problem and offering a solution
Cons: Email correspondence rather than phone or online
Warren W. · Owner · Restaurants · March 4, 2025
great experience. The team always listen to my concerns and fixed them very quick. I built my own e-commerce and paying 18 dollars less. but moving to ehopper was a game changer.
Pros: Easy to set up on your own and to use. My custumers were able to place theirs orderwithout issues
Cons: purchasing add to echopper instead of using third-party like QuickBooks.
IGNACE K. · Owner · Restaurants · February 25, 2025
I can describe the reassurance knowing my small business will be in "good hands" with eHopper in the process of arranging payment options to assist in growing and maintaining my business. The staff at eHopper understood that my business--however small--is my investment.
Pros: To start: There is very little to no issues in feedback. Overall, a GREAT (all caps to express positive experience) quality of product. The assigned specialist will guide you by the thorough intake of your business needs and vision for payment processing. Genuine staff that want to keep your business.
Cons: None. Really cannot think of any....eHopper really does support the business client.
Bridgette W. · Owner · Health, Wellness and Fitness · February 5, 2025
Best customer service representative. Very satisfied.
Pros: All the features of ehopper has made our work easier
Cons: I wish my package had clock in clock out service
Prajina S. · Owner · Consumer Services · January 24, 2025
Professional, customer oriented and experience left with the knowledge that any contact with e-hooper will be positive and solution focused.
Pros: Immediate help in dealing with my issue and resolved in a fast efficient and professional manner.
Cons: In my current interaction there's nothing that I can say I was unhappy with and would need to rate.
Agnes T. · President · Food & Beverages · October 28, 2024
Great overall experience so far and no complaints as of right now!
Pros: Support is amazing and the interface is very easy to use. Anna & Valerie have helped us tremendously.
Cons: They could update more training videos. Some are outdated but support always has the answer anyways.
Murphy S. · Marketing and Tech Support · Hospitality · October 12, 2024
Great, I always recommend this to businesses.
Pros: Accessibility, User Friendliness, and Stability
Cons: It sticks at times with the all in one POS
Roger H. · Owner · Restaurants · August 13, 2024
I have setup eHopper in several of my locations now, once its up, its up. The feedback has been positive all around i rarely call in to support unless I or the workers mess something up.
Pros: Consistent up time, ease of use, and overall great support to help with understanding the wide variety of features offered.
Cons: One or two features require a bit of understanding to get it setup right.
John G. · Owner · Computer Software · August 3, 2024
Not only is the customer service excellent, but the program is easy to use. It's very intuitive.
Pros: Great customer service! No long wait times on hold and quick resolution to my problems.
Cons: At this point I haven't experienced any negative aspects of eHopper
Liz W. · Owner · Retail · July 3, 2024
Pros: Ease of use Quick set up Customising is easy
Cons: We only use it for a few not for profit events each year and an annual fee reduces our contribution to the school
Anthony C. · President · Non-Profit Organization Management · March 21, 2024
Pros: EHopper is very easy to use and have had a good experience
Cons: I haven’t had any big issues. I had an issue in the beginning but got resolved
Spencer N. · Barbershop · Consumer Services · March 20, 2024
ABSOLUTELY AMAZING. 10 OUT OF 10! HIGHLY RECOMMEND!
Pros: The customer service provided by [sensitive content hidden] was exceptional. Despite facing multiple challenges and hurdles, she navigated them with grace and ease, consistently answering my numerous calls. [sensitive content hidden] not only efficiently handled the complexities but also secured an incredible bundle deal for me, setting up my startup for less than $200.00. Her efforts made the entire experience seamless, and I highly recommend their service.
Cons: The so-called "con" is not really a downside. The only advice I can give is to be prepared for receiving top-notch equipment. You're getting a high-quality product along with an excellent program that includes unlimited training. Adjusting to everything new may take a bit of time since they offer a lot, so my suggestion is to start by uploading the necessary apps, learn those first, and gradually incorporate the fantastic additional features as you become more comfortable.
Jessica H. · Market Manager · Non-Profit Organization Management · February 28, 2024
Good, fairly happy but it's not perfect.
Pros: Availability on poynt platform, inventory management, reporting
Cons: Inability to offer a refund without card present. Inability to do partial refunds. Sometimes transactions are missing, they show up in poynt but not in ehopper. Definitely still some bugs. No phone app. Lack of built in and included in plan customer data collection
Jay O. · Owner · Sporting Goods · February 25, 2024
I highly recommend eHopper as a solution to your business ecommerce needs. I know there are many out there, but the people alone make it worth it to me.
Pros: The staff and owner are incredibly helpful, friendly and patient. They will give you as much help as you need and/or want. The software is fairly easy to understand, even for someone as old and stuck in his ways as I am. If it can be done, they will help you to do it.
Cons: The main issue we had was my lack of understanding about how POS systems work. My background is in governmental accounting and analytics, so I sometimes asked questions that were somewhat irrelevant, not exactly what I needed, integration issues with other products, that kind of thing. But once I got up to speed, things went well. Most of my issues related to my lack of where I needed to go to make it best for us to operate.
Tim C. · Controller · Furniture · January 23, 2024
Pros: I was able to try it for free 1years with all the function I desired before to pay something for it, second store opened.
Cons: the way of the refund work for a small business sometime it isn't convenient for our customer but we always figure it out for them at the end.
Tangi D. · Owner · Retail · December 22, 2023
I chose ehopper because they look quite easy to get started with and to incorporate with our retail store and to get up and going very quickly. I also chose and a continue to be very pleased with ehopper; their support is unparalleled to any other support I have every exprienced.
Pros: The absolutely best in Customer Support. They respond immediately when requesting assistance.
Cons: Limited reporting. Limited personalized customizing of our online store website.
Sandra M. · Retail Store Manager · Health, Wellness and Fitness · July 12, 2023
Pros: I love everything that ehopper does and has to offer.
Cons: I don't have anything to say about the least because I love it!!
Jerry M. · OWNER · Retail · June 7, 2022
My problems with my own hardware are resolved.
Pros: It is very easy to learn. and to implement.
Cons: Presently all futures fit into my sales.
Tanya G. · business owner · Retail · February 15, 2022
horrible! Wouldn't recommend to anyone.
Pros: You'll never see bad reviews about eHopper as it is hard to find any reviews for them. We started setting up at the start of 2020, started the setting up process and then we have been ghosted ever since and we have still yet to hear off [SENSITIVE CONTENT HIDDEN] about having our tills set up, but sure they take out the direct debit each month without fail and it's been quite a few months now.
Cons: customer service is terrible. Why sell a software that some customers never get chance to use because you don't help us set it up .
hayden p. · director · Printing · July 4, 2020
Will be GLAD TO LEAVE this POS asap due to a terrible customer support.
Pros: Back in 2018 the support was awesome, they went an extra mile in order to sustify their customers.
Cons: Now is 2020 the customer support is the worst in the world. For example, [SENSITIVE CONTENT HIDDEN] (if you hear her name, pls hang up and don't waiste your time!!) she waisted 20+ mins of my precious time, she accused me that I'm not paying for the software, as well as she cannot find mb e in the system and stated that I'm a free member who is NOT going to get help. On my question how about the monthly charges for 2 registers that I'm paying for 2 years, she retorted it is for the devices (however, the devices were paid in full 2 years ago!) I cannot believe they hired her. If you got a dummiest technician on the phone, like I did on May 12th, whose answers are "... I can't find an article... I don't know the answer...!" That's the sing to LEAVE this company. On my request to transfer my phone call to a manager, I got yelled by [SENSITIVE CONTENT HIDDEN] and he screamed at me like a crazy person. That the real face of the technical support right now in 2020.
Iryna P. · Owner · Food & Beverages · May 14, 2020
Always prompt and helpful customer service. [SENSITIVE CONTENT HIDDEN] is a great associate there, happy to know we can count on a person we have a report with to help and not a random person every time we call.
Pros: Its organized and easy to use, it tracks information well and accessibly
Cons: It stalls out sometimes and doesn't remember credit cards, sometimes there is a delay in the response when typing. Setting up the back office menu is not very good. I want to have a home screen with the most accessed products, but when you ad them to the menu they all automatically shift and its frustrating. The dual screen would be cooler if it were touch screen so customers can sign for credit cards on the opposing screen instead of having to turn the whole ehopper unit to get a signature.
clara h. · owner · Retail · February 6, 2020
Very happy with ehopper. Works well on tablets and PC. Does not work on phones
Pros: Ehopper is absolutely wonderful. Super easy, clear and professional looking interface. Allows for easy transactions and quickbooks integration. Really good customer support.
Cons: To really unlock it's full potential you have to purchase the subscription. I would love to just pay a one time fee and be done with it but it seems everything is going in the way of subscriptions.
Sheng A. · Owner · Retail · November 12, 2019
Their support team does not help if you have an Epson Printer....
Pros: Not sure what to say here as mainly posting for the bad support
Cons: support is not consistent... we are located in South Africa...we have an issue with our printer. Epson printer.... we have to wait until 6pm for someone to help us eventually... and after 20 minutes the support says he can't fix issues with an Epson printer, not supported by their system.... sorry but that is a Joke...
oliver A. · dir · Sports · November 8, 2019
| 1 |
| 15 |
- |
| Bar POS | 1 | 23 | - |
| Online Ordering | 2 | 15 | - |
| Restaurant Management | 2 | 32 | - |
| Retail Management Systems | 2 | 32 | - |