eZee Centrix

Pros: The user-friendly interface makes it easy to navigate, even for new users, and the support team is quick and efficient in resolving any queries. The centralized dashboard also helps in monitoring performance with ease.

Cons: While eZee Centrix is overall a reliable and efficient platform, one area that could be improved is the initial setup and mapping process, which can be slightly time-consuming, especially when dealing with multiple OTAs. Additionally, occasional sync delays with certain channels were observed, though the support team was quick to assist.

Pros: The most like in eZee YCS is their support through out the journey was good and we like that most and user friendly software.

Cons: As of now we are good to go with all the updates and features that is there in eZee YCS and we are Good To go.

Pros: Neary three years had been completed and I can say that ezee is one of the best product for hospitality business.

Cons: Till date there is nothing for which I can asked for neither there is any feature missing from my side.

Pros: It's UI & UX which is very user friendly and easy to use for users who has little knowledge about the OTAs.

Cons: As such there is no dislike about it but it would be nice if system is mouse less friendly and short cut available.

Pros: Revenue management is one of the best facility available in ezee channel manager. One of the best thing is that the price updating scenario has come to an end. All the things are managed from the ezee channel manager.

Cons: AI feature is also quite good but as from my end I am not so much satisfied as revenue management used to manage the things easily.

Pros: As per my experience, the customer support is very good. The software is very user friendly and convenient to use.

Cons: As per experience, there is no improvement need to be made in the software. Overall, the software is very good.

Pros: Systematic and user friendly. A new person can also use this platform easily. Less efforts and consistent data provided by this platform makes our work easy

Cons: Booking dashboard can be improved as sometime we have to search with booking number or name for seeing the cancellation which is a hectic task

Pros: Easy to understand and adapt the software. Best services given by the account manager [sensitive content hidden] and helpfull nature

Cons: No cons for the software

Pros: Very easy to handle the software and we are using it for our hotel from long back and recommended to the hoteliers.

Cons: As of now we are good to go with all the features that eZee YCS have, good support in local language.

Pros: Customer service 44/7 that help a lot if urgency. The team is always available, any time of the day or night. Even during holidays, they respond quickly and efficiently. Their availability 44/7 means I can rely on them every single day. No matter when I contact them, they are ready to help. Midnight, early morning, or late evening — they are always online. They help solve problems when I need them most.

Cons: Connected to few OTA like Expedia is not easy. The integration process takes too long. Technical documentation is unclear and hard to follow. Sometimes credentials don’t work as expected. There's limited guidance for first-time users. The support for OTA connectivity is slow. Errors appear during synchronization.

Pros: Channel Manager and support staff is really helpful with prompt responses

Cons: Reports are not too helpful and the formatting is pathetic especially in excel

Pros: The time taken to update the rates and inventory is very less which help us to update the details on all the platforms at real time.

Cons: They don't have a option to reduce the prices via templets

Pros: We’ve been using Yanolja Cloud Solution (eZee Absolute + eZee Centrix) for over a year, and it has made our daily hotel operations seamless. The interface is intuitive, and the real-time synchronization with OTAs has helped us avoid overbookings. The built-in reporting tools and reservation management features are comprehensive, and the customer support is always prompt and helpful.

Cons: The mobile app could be improved with additional functionalities like full reservation edits and payment options. Occasionally, OTA rate updates take a few minutes longer to reflect, but this is rare and usually auto-corrects.

Pros: In ezee Centrix Rates Management is Easy i am Using Ezee Centrix For my property for so long and it is very easy to use

Cons: As of now i am Noting facing any error for Centrix so there is No Cons for ezee centrix

Pros: We can use the product in very lenient way. rate and inventory are managed in real time.

Cons: As a Hotelliers I would like to say that the way channel manager is designed is convenient to use for all the hotelliers.

Pros: eZee Absolute brings everything we need into one platform — from front desk operations to housekeeping and reporting. The user interface is intuitive, and even new staff can get up to speed quickly. We especially like the real-time sync with OTAs and the detailed audit trail that keeps everything traceable. Support is responsive and available when we need help.

Cons: Sometimes the reporting module can feel a bit complex, especially when filtering data for specific use cases. A more modern look for the interface and simplified custom report builder would make the experience even better.

Pros: I liked the Support staff and speed of onboarding. .

Cons: No effective integration with Airbnb listings which is a big negative and defeats the purpose on a channel manager

Pros: Quick response from the ezee team. Resolving problems is also quick

Cons: Every thing is good. Nothing to mention as of now.

Pros: We can manage rates and inventory for all the OTA in one shot. Separate source for rate update-ion is also available.

Cons: There was one confusion for generating invoice number which was cleared by support person. Overall product is up to the mark.

Pros: eZee Centrix is hands down one of the most reliable and efficient channel managers I’ve worked with. It makes OTA management effortless with real-time sync, easy rate and inventory updates, and seamless integration with eZee Absolute PMS. The dashboard is intuitive, and the bulk update feature saves a lot of time. I also love how easy it is to map new OTAs and manage promotions directly from the system.

Cons: There’s hardly anything to complain about. Occasionally, it may take a moment to reflect changes on certain OTAs during high traffic, but it gets sorted quickly and the support team is always responsive.

Pros: we are using eZee for past five years, for all our operations it is easy to use and we are getting good support.

Cons: We are Good with the features which is in eZee as of now, pet cash handling could be developed in feature if possible.

Pros: One of the best facility that the ezee product provides is that it creates the master derived rataplan. In this if we update the rates for one rate plan other update automatically.

Cons: Most probably I can say that as per my requirement nothing is lacking from my side.