ChurchTrac

Pros: Sign in is very easily accessible to my Church members. .All information is one page .Once you put information in you can go back and correct

Cons: So far it has been challenging to me sometimes I have to read it and after I look doing it wrong again

Pros: ChurchTrac is easy to navigate, with a clear menu system that makes updates simple and efficient. Its monthly pricing is reasonable and affordable for churches of many sizes. The platform also provides helpful training videos and responsive customer support, making it easy to get quick answers and resolve issues. The reporting and accounting features allow churches to track giving, events, attendance, and other important information in one place. In addition, ChurchTrac’s automated communication tools help keep the congregation informed and up to date on church activities.

Cons: We would like it if Church Trac had a genuine app that can be accessed from phones or tablets. The current access is like pulling up a web browser.

Pros: We are new users and love that ChurchTrac laid out how to get started, along with videos for details. I have put in a few tickets for questions and they respond so quickly.

Cons: I want a step by step checklist in my life - after doing the first three steps, I'm wishing I had a "this is how most churches start" to help me go from soups to nuts.

Pros: We just started using ChurchTrac with in the last 6 weeks. I absolutely love how user friendly the software is! The ease of the different modules and the support respond is excellent. I have created custom reports with very little help, because all you have to do is click on a step-by-step video!

Cons: I really don't have any cons yet. We are still implementing the software. The one con is getting church trustees to make changes!

Pros: Accurate Church Contributions recording. Easy personized Chart of Account and layout, etc, and very easy to use program

Cons: Needs a little improvement with the Reporting. The minus signs on the Expenses side looks confusing.

Pros: We use ChurchTrac for our accounting, giving, and data bases. It is very easy to use. When I have a question or support need, the support staff are very responsive and help solve my issue right away.

Cons: I want to start using ChruchTrac for my website, but I am totally unsure how to do it. I would like to see a webinar "Websites for Dummies!" like me.

Pros: Best Value for full ChMS. Only ChMS that includes basic accounting without using 3rd party software. Their Tech Support and Webinars really help.

Cons: Reporting engine is very basic. There are times when a double-entry accounting could be useful. Very basic website tools.

Pros: ChurchTrac strikes a rare balance—it’s simple to use, yet incredibly powerful. It’s well-designed, full-featured, backed by outstanding support, and remarkably affordable. We originally chose it just to manage our membership roll, not realizing how much more it could do. Because of the low cost, we figured we’d try it for a year. Within just two weeks, we had fully transitioned our membership, accounting (from QuickBooks Online), giving, online donations, and even launched the Church Connect app. The support has been exceptional. I’ve submitted a lot of questions, and every response has been quick and genuinely helpful. The extensive YouTube library is another huge plus—not just for learning how to use the system, but for discovering new ways to leverage it in ministry.

Cons: Honestly, my biggest frustration is that we didn’t find ChurchTrac sooner. For years, we relied on QuickBooks, spreadsheets for membership, and a website that was difficult to maintain. Looking back, we missed opportunities and added unnecessary complexity. If I had to note a functional drawback, QuickBooks Online does offer more robust and customizable reporting. That said, ChurchTrac’s reporting is still very solid for most church needs, and the tradeoffs in simplicity, integration, and cost more than make up for it.

Pros: ChurchTrac has taken a large amount of paperwork from the Secretaries duties. Great tool for small churches who are require to keep the same records as large churches, and so easy to use for recording member attendance at all functions.

Cons: I'm finding difficulty in recording visitors attendance at services. When a family drops in during a holiday trip, I don't need to have their details in the main data base

Pros: The price you pay for what ChurchTrac provides is the greatest. The give you more than you what you ask for and the customer support is the top. Over the years I have been able to switch from using several programs to now only one. The Ease of Use is great. It is not complicated to learn. The Reports have helped in preparing tax returns to seeing where the ministry is going. Even when it comes to Member Management, this has been an asset.

Cons: The inability to have more than one way members can donate. It would be great if we could have in addition to Stripe that ChurchTrac uses, to add CashApp, PayPal and Venmo links for contributions.

Pros: User friendly, and easy to use. Fix mistakes very easily. I have not used Church Trac before and it is easy to learn

Cons: I wish it would let you add two lines to a customer giving/pledging instead of doing it line by line.

Pros: $7e

Cons: We have been transitioning to ChurchTrac for about a month now and have not had any negative experiences so far. There is a bit of a learning curve to overcome but not sure what else they could do to expedite the process.

Pros: Ease of use so far. We are just getting started and the ChurchTrac team has been outstanding so far.

Cons: Haven't had enough time to not like anything yet. So far their team has been able to answer all of our questions and walk us through any problems we have created ourselves.

Pros: ChurchTrac provides an unmatched value for the cost of this product. In this segment there are many competitors, but you must pay double or triple what ChurchTrac charges for the same features. Additionally, ChurchTrac has the best support team I've ever worked with. In addition to numerous online help topics and a growing library of videos, support tickets are responded to almost immediately. I've been using this software for more than 5 years, and over time they have continued to update and improve the product. I keep getting a better solution and the price remains consistent.

Cons: The setup with twilio integration was challenging and ultimately I wish I hadn't gone that route. There are still improvements to be made in this regard, and with the email campaign manager in general.

Pros: ChurchTrac is very church oriented. The database has everything you need to keep track of what's happening in your church. I love the report feature and especially the custom report feature.

Cons: The cost is a bit pricey for a small church. Especially when you don't use all of the features. I wish ChurchTrac has various versions of the database because we don't use half of the features of the whole program.

Pros: The affordability for a small church is a must. ChurchTrac affords our church to cover all the bases with giving, accounting, mass text/email and people records. On top of that, the customer support can't be beat compared to other major software programs. And I love the applications for webpage and phone app - Connect - another big money saver for us.

Cons: Sometimes the reports module is somewhat limiting. I wish the 2-Factor authorization would allow for a separate voice number for the user's email/text. My phone carrier was down for 24 hours across the nation and left me without the ability to login.

Pros: So User Friendly! Fantastic videos and staff help with any and all questions. Zoom call was a blessing.

Cons: Would like to be able to print deposit slips with all our giving information for the bank. Just a helpful tool our bank as come to appreciate.

Pros: Ease of use and set up. The programs are very self explanatory. A beginner can use this program from the start.

Cons: There aren't any cons that I have noticed. I couldn't write a complaint after using it for several years.

Pros: From day one, ChurchTrac has been very easy to use. It is specifically geared to the needs of churches. It is priced according to church size which is great for small churches like ours. Online payments are automatically linked to ChurchTrac as is our use of Ministry Safe. In the rare occasion where help is needed, customer support is swift to reply. Additional help topics are also available on YouTube. Updates occur which are actually useful and always improve the ease of use. Reports make preparing financial reports and end of year giving statements easy, as well. ChurchTrac offers more features than our small church uses at this time, but as we grow we know we will utilize more of these features.

Cons: We honestly cannot think of anything we dislike about ChurchTrac! It has been a God-send for our ministry! Keep up the great work!

Pros: I like that is it a one stop shop. You can manage all the aspects of running a church from one place. I really like the banking, texting/emailing, check-in systems, and people management.

Cons: There are some things on the website and app design that are not very user friendly, but the customer service is a great at helping figure it out.

Pros: Customer support is good. If I have questions I can get them answered every time within 24 hours. Good training videos.

Cons: Categories where money comes in and out with some money budgeted is not accounted for in the budget.

Pros: ChurchTrac has truly exceeded our expectations. It’s easy to use, ChurchTrac delivers on every level. From membership tracking to giving, communication, and event planning, everything is organized, intuitive, and designed with real ministry needs in mind.

Cons: None that I can think of at this very moment. I cannot think of any anything that I liked least about ChurchTrac

Pros: User friendly. Once I saw the videos on how to operate certain tabs, it made it easier to use. I like it.

Cons: Some features were not easy to find. I had to call customer service for help. I wish I can set up direct deposit for our staff.