Instinct Science

Pros: I love your guys' shit! Keep up the solid work. So effiicient, so stream-lined and integrative. -Dr. Jordan A Marcus

Cons: Wish there was an easier way to track patient weights. Wish there was a way for associates to track our production, not just admins.

Pros: Very intuitive software and love the color when medications are scheduled, due or outstanding. It provides a very easy way of prescribing medications or treatments

Cons: Sometimes can be laggy to use, but wondering if this is my practices wifi setup? otherwise a very good software

Pros: the ease of using it. I find it less complicated than other systems. There are less issues navigating it

Cons: limited compared to other systems. It is easy to use however not as detailed as other systems like Ezyvet

Pros: Very easy to use. Information stays very organized between hospitalized and outpatients. Haven't really had any issues.

Cons: The search feature is a little hard to work/find sometimes as someone who isn't very good with technology.

Pros: very used friendly! as an ER nurse this program made my job soooo much easier! I use a different program now and it does not compare

Cons: nothing! I honestly would not change anything about the program and have nothing bad to say about it.

Pros: The ease of use. We can just through relief vets into it with minimal training and very intuitive. That it is very intuitive overall. That it is really good to not miss charges. The improvements that occur fairly quickly based on user suggestions.

Cons: Having to ask team to make vitals. Waiting for them to be made. That it doesn't prompt you when client chat occurs. Improved search now but before it was search. The inability to search patients based on things like diagnoses.

Pros: I like how convenient it is when we have to do patient treatments. It is easy to use and quick. 5 stars

Cons: Sometimes when there is an update it can lag but it’s not so common. It is sometimes slow but then it can pick up quickly.

Pros: It is very easy to use and shows everything very clearly. I also love that the formulary is built right in and easy to access.

Cons: The way my practice has it set up. We didn't think everything through when implementing it. I do wish the team helping with the set up worked with our management more on better ways to implement it.

Pros: It is the easiest and move intuitive EMR and treatment sheet ever! I began using Instinct in veterinary school and now am on my second hospital. It is literally like an iPhone in terms of ease of use/how intuitive it is to use. At this point in my career, I don’t know that I would work at a hospital not using Instinct. If you’re still using cornerstone for a treatment sheet - PLEASE consider trying Instinct! I believe in this EMR so much I dream of working for them one day - LOL!

Cons: None. Sometimes they make interface changes I don’t love but they are always open to feedback and they will quickly edit things for userability as needed.

Pros: Easy to use and I can quickly get the information in the record. It is easy to follow the information and easy to look at

Cons: Inputting the treatment plan, adjusting the time for treatments can be a little confusing sometimes to put the end time of the treatment

Pros: Its payment capture utility makes it easy to audit transactions for any errors during our end of day process.

Cons: The initial set up was rough, but there were facilitators the whole way through. Support is always helpful too.

Pros: Plumbs integration and the fact that it calculated drugs and gives me safe ranges. Easy to edit and change

Cons: No sync with our current pins software, can’t integrate directly so costs don’t cover over which is tough.

Pros: Very intuitive to use. Very adaptive, responsive to requests for changes within program. Ability to have preloaded templates for specific procedures or conditions to load into estimate and/or treatment plan. Love the ability to generate drug doses based on patient weight, flag doses that may be inappropriate, and ability to pull up plumbs page for a given drug in plumbs.

Cons: Suspect most of my frustrations are with our personal setup vs. inherently in Instinct. Same list of line items for treatment sheets and invoice. Sometimes we have multiple similarly named line items because we have different item names for the treatment sheet (e.g. ECG hourly) that we don't want to have charged to the invoice as 12 separate items each hour during the shift, so then we have an ECG hourly per 12 hour charge. Wish that some treatments completed in treatment sheet would auto populate in initial exam document so that dose, route, time was logged without having to be manually typed in.

Pros: I love that this product had built in safety features. I utilized it with students and training doctors alike. This product was aesthetically pleasing and made it easy to determine how to prioritize patient treatments. This product is surpassed any other electronic treatment plan system that I’ve worked with.

Cons: I wish that I was able to take pictures of patients lab work in the system to have an electronically upload to be viewed outside the clinic.

Pros: I like that plumbs is built in and that discontinued items are still on the treatment sheet to review if needed.

Cons: I would like the automatic charging options to be simpler to add new treatments. i.e. when you attach an auto charge it can be difficult to capture the charge appropriately if the treatment is marked off sooner or later than scheduled

Pros: Easy to use even for those who struggle with technology. I love how easy everything integrates. My favorite is the live help at any time! Everything is amazing!

Cons: When updates make visual changes. I appreciate the updates that are always being made but I wish the visual aspect would stay more similar. It slows us down each time there is an update. I would love the option to opt in or out of some feature updates also.

Pros: Clinician brief is what I usually go to for a lot of articles and recent publications, helps a lot,have been using information

Cons: Nothing much I can think about,can bring in more iCE stuff which helps a lot to even gain information and CE too

Pros: The anesthesia charting for accurate monitoring, the whiteboard feature for inhospitality patient care, and the ability to put in orders and have them be math-checked to reduce potential incorrect dosing.

Cons: I did not work with it for long enough to experience problems but the 2 months I had with it were amazing and I will choose this over any other PIMS.

Pros: Plumbs integration, less medication errors. Our clinic is starting to use it and so far so good. The training was easy to follow

Cons: Anesthesia sheet can be a bit difficult to insert CRI's and other changes that are coming. It wasn't intuitive

Pros: Everything is in one place. It’s easy to track procedures done, anesthesia, and billing. Having a quick login in and ability to access from any computer

Cons: It can sometimes double my charges or not charge items. I wish there was also an offline mode so when internet goes down I can still use it.

Pros: Cloud feature User friendliness Snippets Plumbs access Oh and the staff loves the triva! I really have nothing bad to say about this system!

Cons: The only down fall for our urgent care model is the lack of integration with Idexx Pacs, although this is in the works as I write this!

Pros: The treatment plans are so helpful, I love that Plumbs monograph is fully integrated into the product, very visually appealing and easy to understand.

Cons: It can be difficult to see all of the orders/having to scroll to see things, having things be missed accidentally. It would be great if there was some sort of pop up message to communicate with the rest of the team when new orders have been put in for a patient.