Rating
4.7
14 reviews
Categories
7
Founded
1989
Employees
35
FileHandler Enterprise is a modern claims management solution built to simplify complex workflows and improve accuracy in claims and risk administration. Designed for TPAs, carriers, self-insured organizations, and any organization tracking incidents and claims, it offers configurable dashboards, real-time reporting, and automation tools that reduce manual effort and improve turnaround times. With built-in business intelligence and robust security, FileHandler enables teams to gain visibility, stay compliant, and achieve better claim outcomes.
Ad spend / mo
$250
9 paid keywords
Paid visits / mo
12
Organic keywords
283
Organic visits / mo
163
Authority
21
276 ref domains
Creatives run
10
as JW Software, Inc.
Active now
10
last 14 days
Advertising since
Aug 2023
2.5+ yrs running
Last seen
yesterday
still active
The shared messaging across Insurance Claims & RMIS Software advertisers - the validated angles to copy. See the niche →
(14 reviews)
Avendo fatto tirocinio in un azienda essendo studente di ingegneria informatica, ho potuto usare per un breve periodo questo software. Grazie al tutoraggio di un mese ho potuto ambientarmi al meglio nelle varie schermate e alla fine sono riuscito facilmente ad apprendere al meglio la gestione dei rischi in azienda. Consigliato per chi è del settore.
Pros: Interfaccia user-friendly e facile da navigare
Cons: Complesso a primo impatto e adatto a chi è del settore
Gioacchino T. · Studente Universitario · Internet · November 24, 2023
Filehandler supported our transition to paperless and allowed our users to work remotely. JW has great support staff. We have been working with JW for 20+ years.
Pros: Front end interface is user friendly and easy to navigate. Filehandler is scalable and customizable to fit our multi line type of business.
Cons: Report scheduler is a challenge to work with. A very important feature for us since we have various reports going out to clients and production staff. Patiently waiting for the new release.
Cyndy K. · Senior Director IT/Finance · Insurance · June 17, 2020
| Category | Page | Rank | Placement |
|---|---|---|---|
| Claims Processing | 1 | 3 | Ad |
Domain confidence 98%
| Keyword they bid on |
|---|
| CPC |
|---|
| Pos |
|---|
| % budget |
|---|
| Landing page |
|---|
| claim management system | $37.01 | 2 | 59.2% | www.jwsoftware.com/jw-software-solutions/filehandler-enterprise/ |
| claim management tool | $34.41 | 2 | 27.2% | www.jwsoftware.com/jw-software-solutions/filehandler-enterprise/ |
| guideware software | $5.46 | 1 | 6.4% | www.jwsoftware.com/jw-software-solutions/policyhandler-enterprise/ |
| workers comp claims management | $10.72 | 2 | 4.0% | www.jwsoftware.com/jw-software-solutions/filehandler-enterprise/ |
| filehandler enterprise | $8.26 | 1 | 3.2% | www.jwsoftware.com/jw-software-solutions/filehandler-enterprise/ |
| enterprise claims system | $0.00 | 4 | 0.0% | www.jwsoftware.com/jw-software-solutions/filehandler-enterprise/ |
| benefits administration provider portal | $2.57 | 6 | 0.0% | www.jwsoftware.com/jw-software-solutions/policyhandler-enterprise/ |
Workers comp claims management
Manage Workers’ Comp Claims — Streamline workflows and reduce errors with flexible claims processing software. Track and manage claims in real time across all lines of business. Real- time reporting. Automated workflows.
https://www.jwsoftware.com › claims › system
Claims Management Platform - Claims Administration System
Streamline workflows and reduce errors with flexible claims processing software. Improve compliance, reporting, and efficiency with smarter claims processing.
https://www.jwsoftware.com › claims › system
Claims Management Platform
Claims Administration System — Automate claims processing from FNOL to settlement with FileHandler Enterprise.
https://www.jwsoftware.com › claims › system
Guidewire insurance software
End-to-End Policy Software — Streamline the policy lifecycle with modern workers comp software built for carriers.
https://www.jwsoftware.com › workerscomp › policyadmin
Enterprise claims system
Claims Administration System — Improve compliance, reporting, and efficiency with smarter claims processing. Automate claims processing from FNOL to settlement with FileHandler Enterprise. Secure claims system.
https://www.jwsoftware.com › claims › system
Pros: Software is easy to use for our employees.
Cons: Dashboard functionality was misleading. We moved to Enterprise for clients but it has taken us a year and we still don't have all of the dashboards our clients requested. Now we have to program upgrades in Legacy (for staff) and Enterprise (for clients). There is no mobile app for inured workers to access claim information. Standard workflow is archaic.
Beverly A. · EVP · Insurance · June 8, 2020
We moved from Riskmaster X which had a black hole of support and it was difficult to get a hold of anyone, even your sales rep. JW Software has been a 180º difference in this. We were hesitant to go with a smaller developer for future development, but that worry was for nothing. We couldn't be more pleased with how our experience with JW Software/FileHandler has been.
Pros: The support is the best feature. They are personable and quick to respond. You feel connected to them and they seem eager to help you make the best use of their system.
Cons: The version we are on is now considered legacy, forcing a costly upgrade to a newer version in the future. I wish it would have been a progressive upgrade included with the maintenance and support costs, as it is with Microsoft 365 or Adobe Creative Cloud.
Frank S. · Manager—Information Systems · Insurance · June 8, 2020
Too early to tell.
Pros: Built in tools that allow customization vs development.
Cons: Missing FMLA or Disability Management module.
Robert D. · Director Client Services · Insurance · June 8, 2020
The biggest reasons we chose FileHandler were the ease of use, price, and most importantly the people. [SENSITIVE CONTENT HIDDEN] have been an absolute dream to work with through this process.
Pros: This is a system truly built for adjusters. The system has a common sense approach. Everything is right where you would expect it to be. It is very easy to use and very easy to teach others how to use it as well.
Cons: I would like to have a generic drop down list for note, diary, and payment types instead of having to create them myself. Having both options (generic/custom) would be a great benefit.
Aillsa B. · Claim Manager · Insurance · June 8, 2020
Very successful program & has allowed for enhanced relationships with external parties for auditing and oversight of claims.
Pros: Very intuitive and user-friendly. JW has been wonderful with customizing features to suit our specific needs.
Cons: Sometimes it feels that internal testing of enhancements or customizations are not tested internally before being passed on to us.
Jennifer J. · Operations Supervisor · Insurance · June 3, 2020
I have used FH since the mid 90s JW Software has been very responsive in adapting FH to increasingly demanding regulatory requirements and has implemented changes to suit our needs
Pros: I was an English Major before Law School I am not tech savvy I use FH every day to assist clients with claims management, statistical analysis and budgeting It is extremely user friendly and the support staff can always help if I need support
Cons: It's hard to find a complaint My staff and I use it Clients access it We use it to do Regulatory Compliance(OFAC HCRA etc) There is a variety of reporting available in canned reports but we also use AD Hoc queries Support Staff is stellar We are moving over to Enterprise this summer and are already excited about the potential as we test!
Victoria M. · President · Insurance · June 3, 2020
A very well designed product which manages an extensive amount of detail and a very responsive vendor. The customer service JW Software provides is exemplary.
Arlye P. · Application Support Lead · October 23, 2015
Pros: - Ease of Use -Integrated re-pricing module -Integrated Section 111 MSP Cons: -Font size -automated diary limitations
Donna G. · President · October 2, 2015
They have updated their platform as technology has developed to provide us with the latest and greatest technology. Their customer service is outstanding. Their software is easy to navigate and provides us with the opportunity to customize fields to meet our needs. Our clients are always very impressed with our system.
Diana C. · President & CEO · September 17, 2015
We have been using Filehandler since 2011. With respect to the onboarding process all throughout present day, their people have been terrific in their responsiveness and ability to understand our needs. The system accurately and sufficiently captures the bulk, if not all, of the information needed on any particular file. The reporting capabilities are vast, and with a basic understanding of how to run an Ad Hoc search, one can learn very quickly how to manipulate data to forecast and manage with ease. The only con that I could possibly describe at present is the lack of compatibility with browsers other than IE. In addition, we would hope the future will bring some additional search functions, as searches with only partial information in some fields is limited. Without a doubt we can say that FileHandler has greatly improved the way our organization operates on a day to day basis, from tracking our employees' time to regularly reporting to our clients.
David G. · Assistant Vice President · September 11, 2015
Absolutely love JW software's product, very easy to use. Customer Service is great, always get someone on the phone, always willing to help out and make sure you understand. Love the way they can customize anything to accommodate our needs. Very user friendly and easy to navigate.
Gretchen F. · Training and Quality Manager · September 9, 2015
I have been using FileHandler since 2006 and purchased it for my own company in 2010. The FileHandler product provides everything a TPA needs to effectively manage their clients' claims today, and in the future, as it continues to change with the demands of the industry. FileHandler is extremely easy to use, it has robust business rules, adhoc reporting and the flexibility to meet the unique needs of our individual clients. Every year JW Software enhances the product with direct input from their customer base, which is why we feel it will continue to provide the functionality needed in the future. In addition to the great software, they have always provided excellent customer service and support. We have had virtually zero down time outside normal updates and/or data conversions.
Joshua C. · Owner · September 8, 2015
| 1 |
| 7 |
Ad |
| Incident Management | 1 | 8 | Ad |
| Commercial Insurance | 1 | 16 | - |
| P&C Insurance | 1 | 19 | - |
| Policy Management | 2 | 37 | - |
| Integrated Risk Management | 2 | 42 | - |
