Rating
4.4
66 reviews
Starting price
$129
Per User
Categories
7
Founded
2005
Employees
13
TotalMD is a user-friendly medical billing software for billing services and practices of all sizes. Whether you prefer cloud-based or on-premise software, with TotalMD you have can effectively manage payments, collections and see how much the insurance company owes you. From scheduling, revenue management, claims submissions and reviews, clinical documentation, to patient communications - TotalMD has you covered.
Ad spend / mo
$0
0 paid keywords
Paid visits / mo
0
Organic keywords
556
Organic visits / mo
422
The shared messaging across Medical Billing & Practice Management Software advertisers - the validated angles to copy. See the niche →
(66 reviews)
My experience with TotalMD has been nothing short of extraordinary. Their support team is very informative and hands on and always solves the issue at home.
Pros: The ease of the application. It is very useful and easy to work with.
Cons: It needs to have a better reporting system.
Judy O. · Director of Billing and Operations · Medical Practice · March 13, 2025
Very positive! No concerns and plan on continuing to use TotalMD.
Pros: Easy to use! User friendly, love that we can be at different facilities and be able to access. Love that we can access the database at any time!
Cons: It has to be installed on a computer so we cannot log in from any computer. It would also be amazing if we could log in on a macbook. I would also love a feature where I could print off a claim history for a client - like a zero statement but with all claims, even those we are waiting on remittance for. It is also challenging that once an invoice has been sent we cannot send a statement showing every claim and payment until the following month.
Stacy P. · Office Manager and Billing Specialist · Mental Health Care · March 13, 2025
| Category | Page | Rank | Placement |
|---|---|---|---|
| Claims Processing | 1 | 9 | Ad |
Domain confidence 98%
Great with the scheduling of patients, and with annual reports.
Pros: The Multiple work and reports I can get from this program.
Cons: I haven't run into anything negative. I would have them have more access to different kinds of reports with patient data.
Celia S. · General Manager · Medical Practice · February 20, 2025
my overall experience with total md is that they are an excellent resource for our practice
Pros: their fast service is what i like most about total md
Cons: there is not anything i do not like about toal md
lauren h. · Business Manager · Medical Practice · February 20, 2025
It has been an pleasant experience. The trainer and support are wonderful.
Pros: The system is user friendly and easy to use. It makes sense. Support is wonderful.
Cons: Nothing at this time. I really like the system.
Jonni K. · Owner · Accounting · December 6, 2024
I was pleasantly surprised by the customer service. I like that TotalMD was quick to respond and understood my needs for my Podiatry practice.
Pros: I appreciated the ease of transferring from a former EMR system.
Cons: Building my template was not the most fun process, but it turned out to be user-friendly.
Dr. Jerwana L. · Podiatrist · Health, Wellness and Fitness · December 6, 2024
Pros: We use this software for many of our clients and love the user friendliness of the software and the excellent response from the support staff.
Cons: There are a few items that we have submitted for an update that has taken some time but eventually they are implemented.
Amy B. · Revenue Cycle Director · Accounting · December 5, 2024
Buena,es un buen software es muy intuitivo y practico de usar yo lo recomiendo bastante.
Pros: Me gusta bastante lo intuitivo y facil que es usarlo ya que ayuda a agilizar bastante cuando tratas de implementar el software en tu empresa,lo que lo hace una opcion ideal.
Cons: Tiene problemas de rendimiento dependiendo de en que equipo se use lo que significa que una empresa con hardware antiguo tendra algunos inconvenientes para el uso del programa aunque nada grave.
Santiago S. · ingenieria sistemas · Computer Hardware · October 17, 2023
We are using this for behavior health Claims and user of this product know how perfectly this is working for healthcare billing services
Pros: You need a few minutes to book a appointment to check coverage of benefits
Cons: To submission of claim to post a ERA they make very easy step for medical biller
Raees A. · Medical coders · Hospital & Health Care · September 17, 2022
Pros: Everything - especially report builder
Cons: None
Robin F. · Office Manager · Medical Practice · July 12, 2022
Pros: Made in the USA, operated in the USA. I can customize things they way I like it, and the system is not co complicated that I can tweek things myself as I go. Customer service is more that willing to help and always offers a solution.
Cons: I have no complaints so far, everything I have been frustrated about has been operator error, and there are some features that I thought would be useful but are not featured in the software, but they were never promised to me. I look forward to EHR updates, as this portion of the software package as I understand is in its toddler-early childhood years, but has so much potential to grow.
Cecilia R. · FNP · Medical Practice · December 31, 2021
Worst software on the market for billing! We will not accept any clients who use this software in the future.
Pros: I like the aspect of being able to print into PDF the CMS1500 forms. The only thing I can say positive about this software. We are a billing company that bills for Rehabilitation Practices, and this is the worst software on the market that we have seen so far!
Cons: There are way too many to list, the main points. Software is down more than it is up, the software is extremely slow to use, you can't do multiple things at a time, the reporting system is very outdated, the customer support is a waste of time, they do not honor what they indicate they will do. Each CPT code is on a separate line in the ledger. The reports do not give the same information and it doesn't allow you to track the data you need to follow up on claims. It is not a web page software, even though they advertise that it is, it is a remote into their computer. I would run from this software, we will not accept any clients who use this software and we are no longer using it for current billings, only the cleanup on this account.
AMY S. · President · Medical Practice · May 11, 2021
Pros: It is an excellent, easy to use product. It is very stable, with very few "glitches" (although some do exist). I love the integration with Trizetto, which is another excellent product.
Cons: The reports are not very good and when we set up, we had alot of problems that had to be dealt with during our training period, consequently our training was a little poor. However, it is pretty straight forward, so a lot of training is not really needed. We use Amazing Charts as our EMR and the HL7 is only one way, so we have to schedule in AC, not TMD. TMD has an awesome scheduler, which we cannot use.
Patricia B. · OFFICE MANAGER · Medical Practice · April 12, 2021
I couldn't find a doctor who I went to for pain management and he had stop practicing but I needed my records and I was able to get them through this program.
Pros: I can look up my doctor and others in the medical field to see what services provide and see the ratings on each medical associate.
Cons: I would say there's cons to this program it does what is made to do and the results are satisfactory for me
Exmo G. · Harm reduction specialist · Non-Profit Organization Management · April 6, 2021
Increased productivity due to the structure and constant attention to updating the system freeing my time up for quality customer service.
Pros: Total MD is easy to use and amend to fit your practice needs. Technical support is prompt and efficient in resolving any issues or modifications necessary. Support information is updated regularly with the industry changes. Customer support for training has always been available and of value.
Cons: Being a smaller entity and secondary to our practice closing in June of 2021 due to retirement for [SENSITIVE CONTENT HIDDEN], we have not utilized all the available features but definitely see the value and increased productivity that would be available to a practice, big or small.
Cari R. · Office Manager/Biller · Hospital & Health Care · March 12, 2021
Pros: The overall function and design of the software. Very updated and modern looking. Software is very user friendly and great customer support
Cons: None come to mind. They have a great product
Chad H. · Owner · Information Technology and Services · February 26, 2021
TotalMD provides what I need to perform billing for both hospital and office practices. It's easy to use, has a great support team as well as customer service team. The account rep calls quarterly to check in and to see if there are any issues. Over the past year I have dealt with implementation, tech support, training and customer service and everyone has always been extremely nice, helpful and always followed up with me. What a great team!
Pros: The system is easy to use and user friendly. Since no one is perfect, the system allows you to make corrections fairly simple.
Cons: The report area is fairly basic in the output. There are several ways to get useful and needed information but the reports are not in a presentable format. I would love to see some updates to the reports presentation.
Lisa F. · BIlling Manager · Medical Practice · February 18, 2021
Excellent product and service!
Pros: Ease of use of the software product and superior tech support. Whenever I have a question, someone is always available to help me resolve my issues.
Cons: No thing that I dislike. The software product is easy to use and customer service is excellent.
Mark W. · Chiropractor · Health, Wellness and Fitness · February 8, 2021
Pros: THE EASE OF OPERATION AS WELL AS CUSTOMER SUPPORT FROM [SENSITIVE CONTENT HIDDEN]
Cons: THE ONLY ISSUES THUS FAR ARE THE NAMES OF THE REPORTS. OTHERWISE THE SYSTEM WORKS FINE FOR MY NEEDS.
ROSE V. · Director · Hospital & Health Care · February 7, 2021
I have had very little problem with TotalMD. I have a rep that calls and checks on me often which is really nice. She then communicates to the programmers to get my issue resolved.
Pros: I used Medisoft for 20+ years and this was easy for me to set up and use. I bill for Clinics, Emergency physicians and Mental health providers . They have worked with me on reporting and any issue I find.
Cons: Some reports were wrong and some they could not do for my company. I was used to certain codes IE: for collection purposes and that has not worked out. Hoping the new updates will correct this.
CINDY P. · OWNER · Medical Practice · January 26, 2021
They are always very helpful.
Pros: The ease of getting support when needed.
Cons: I don't feel that I got enough training.
Karen B. · Insurance billing · Medical Practice · January 26, 2021
Pros: the practice management part is adequate.
Cons: We been trying to set up our templates for six weeks and it is still a mess. may have to go with another ehr at this point.
Judy T. · owner · Medical Practice · August 14, 2020
They have been a real life saver. My last program was discontinued and I was panicking because of my lack of knowledge of computers. They have been so helpful and very patient with me. Great bunch of people in all of the departments.
Pros: I do not even have a computer at home, so I am not familiar with how the really work. Most people say "If I can learn it you can". Well I really mean it.
Cons: I wish the font was bigger. I also wish I could print out a simple patient list.
Elizabeth S. · Office Manager · Health, Wellness and Fitness · August 7, 2020
Pros: I love that it's an all in one. No more having to run 2 or 3 different programs to schedule patients,run payroll and keep records. It makes it so easy to keep track of insurance information including which claims have been paid and which ones are still pending. It helps in scheduling so no more double booking and it efficiently keeps track of payroll because we all know a properly paid employee is a happy employee. Overall it makes my job so much easier and keeps the office running smoothly.
Cons: It can be a little slow in the mornings when we reboot the computers but other than that I have no complaints
Angie H. · Office manager · Hospital & Health Care · December 14, 2019
Did its job!
Pros: It's simple and affordable to use 😊. Highly recommend it
Cons: Needs its own clearinghouse link to make it a bit more comfortable
NADEZHDA A. · Biller/collection manager · Medical Practice · November 15, 2019
| 1 |
| 21 |
- |
| Primary Care EHR | 2 | 16 | - |
| Therapy | 2 | 23 | - |
| Patient Scheduling | 2 | 25 | - |
| Telemedicine | 2 | 41 | - |
| Medical Scheduling | 3 | 26 | - |